Nabin was responsive and did a good job with an iPad screen repair. I'm pretty obsessive around the…read moreaftermarket screen quality, having been burned in the past, and Nabin answered all my questions about sourcing and quality. Got the job done promptly, at the agreed price so no complaints or issues!

Had a fantastic experience here. Earlier that day, I bought a refurbished phone from another Boston…read moreshop--overpriced and scratched, incompatible with my network, and it only came with a cord (no charging brick, no screen protector, and a cheap case they charged extra for). I called this place just before closing, and they actually stayed open for me. They sold me a better, later model phone with the charging brick, cord, screen protector, and a solid phone case--all included and still less than what I paid at the other spot. They even offered to set everything up for me right there. Super helpful, honest, and professional. You can tell they actually care. Highly recommend!

Always happy with the service from Valentino at Boston Mobile Phone Repairs. He's prompt,…read moreprofessional and a really nice guy. And it's always quality work. Thank you Valentino!

Valentino picked up my broken Pixel 6 at my home on Friday evening (phoning on the way to let me…read moreknow that he'd be a few minutes late) and it was ready to pick up with a fixed screen and charging port by Saturday afternoon. Solid repair and great service; I'll happily come to him again the next time that I drop my phone on a rock.

Reps try their best but management is apathetic and rude. Andrew was as helpful as he could be, and…read moreis the only reason this is not a one star review. That said, the two managers on staff ignore customers, are dismissive of problems, seem as frustrated with Verizon as I am, and are not useful or helpful. Thank you Andrew for trying your best and I am sorry to see you report to such rude and uninterested managers. Updating from two stars to four stars to reflect a very positive experience with Christian, Senior Manager. Finally! Some competency from leadership at this store. Christian is fantastic and took my problem into his own hands to solve it on my behalf, rather than outsourcing work to me like the other two "managers" I interacted with. I would suggest frankly exclusively going when Christian is working as the store appears to be a very different experience.

So rude. Asked me unclear questions and then acted like I was dumbass when I was confused…read more Sarcastic workers. You need to fire your current employees because wtf. I've had bad experiences with multiple workers there.

Sonya at METRO in Somerville was the most helpful person. On two occasions she was knowledgeable,…read morecourteous and efficient. Any time I expressed any hesitation with my new phone she offered to be of assistance. I'm really glad there are great people like Sonya in Somerville to help people with their tech! 5 stars. 6 if I could

Every time I go in here it's always a task dealing with the salesman here. Making me wait while he…read morehelps other people that came in after me. Just really ignorant and unprofessional in my opinion.

Do not, repeat, do not trade in your old iPhone for credit towards your new one. They undervalued…read moremy phone and when I rejected the amount they offered they said they couldn't send it back and they didn't even apply the value they offered to my account. It is a scam.

Not to be confused with a moving Sequoia (Tree Mobile), this is a cell phone store in the fancy…read morepart of town. Right next to Harvard this is a T-Mobile for all the Harvard kids that are on the service. So they charge as much as humanly possible and are not too ridiculously friendly either to be honest. Not even completely honest if you ask me.

Fast, honest and fairly priced. Fixed my iPad in less time that was quoted. I would go back next…read moretime I have a need.

Hurray for Davis Tech Repair -- I dropped my Pixel phone this afternoon just before a big trip. I…read moresearched online and called, turns out Halil was able to replace the glass right away. Total elapsed time from broken to fixed = 2 hrs! Also helped with the fingerprint thingy and a glass screen protector for next time. Great service at a fair price, thank you!

I'm Joseph! The staff here is great!!! Always eager to help and very friendly. The man who I…read moreusually deal with got my phone on for me immediately! Great service! Thanks guys!!

From the owner: Authorized Dealer for MetroPCS, Boost Mobile, T-Mobile, Simple Mobile, Ultra Mobile, Lyca Mobile,…read moreH2O, GoSmart, Net10 , Page Plus & Red Pocket.. The Home of the Prepaid World Utilities Payment & E-ZPass Payments Boss Revolution & MyBlack011 Top Ups Unlock Codes & Repairs of Cell Phones

This Turkish guy was like a cell phone superman. He fixed my phone when no one else including the…read morecarrier or a dealer store even Microcenter didn't want to help. Give this guy your business!

They were able to look at my phone immediately and diagnosed the problem quickly…read more I would recommend their service to everyone.

Don't expect the repairs to be expedient , brought an Xbox to be fixed.. a week later they haven't…read moredone anything with it.. they were still "diagnosing" the issue Terrible customer service.. best option that was given was "I can have them put it back together as is and you can pick it up" $150 up front , a week later still no resolution

Total scam. They quote you a price for repair, take a deposit, and then later charge a new price…read morethat is 2-3 times the original.

I don't even know how this place is still open. They set up…read moremy account and put thousand of extras services. They put a business account to get a higher commission, since they made up the business name, I don't have any access to the account. The guy (Davon Young) gave me accessories saying it was free, but I've got charged for all of them. Unfortunately I'll be taking them to Court. That is how I'll solve it.

Don't buy or upgrade any phone in this store. They lied to…read moreme 1. They said the accessories were free if I upgrade iPhone.(I paid tax) But ATT charged these items as a installment ($12.50 per month for one year. total $150) - they didn't say anything about this and I didn't agree. 2. They offer 2 apple watches only $5 per month for 36months. $5 include plan, equipment fee. but that was wrong, one is $10(Plan) + $15(Equipment installment fee for 36month), the another one is $10(plan) 3. They added new numbers in my account surreptitiously. In the first bill, ATT changed these numbers. I solved this issue after call ATT. Don't buy anything in this store or upgrade your phone. They are swindler.