What a great place! Couldn't have been more helpful. Valentino went out of his way to help us fix…read moreour camera problem 10/10

Always happy with the service from Valentino at Boston Mobile Phone Repairs. He's prompt,…read moreprofessional and a really nice guy. And it's always quality work. Thank you Valentino!

Came in to add a line for my apple watch. Received a $200 bill today which I had to spend an hour…read moreon the phone trying to reverse. Apparently they added an extra line and other services at the store and then tried to reverse it one time. Will see if it gets resolved but please avoid this store. I plan to post a review on google as well.

service was great, was told I would have my phone shipped the day after i ordered it. Came 3 weeks…read morelater. Employee lied to me multiple times saying it was shipped when us wasn't .

Reps try their best but management is apathetic and rude. Andrew was as helpful as he could be, and…read moreis the only reason this is not a one star review. That said, the two managers on staff ignore customers, are dismissive of problems, seem as frustrated with Verizon as I am, and are not useful or helpful. Thank you Andrew for trying your best and I am sorry to see you report to such rude and uninterested managers. Updating from two stars to four stars to reflect a very positive experience with Christian, Senior Manager. Finally! Some competency from leadership at this store. Christian is fantastic and took my problem into his own hands to solve it on my behalf, rather than outsourcing work to me like the other two "managers" I interacted with. I would suggest frankly exclusively going when Christian is working as the store appears to be a very different experience.

So rude. Asked me unclear questions and then acted like I was dumbass when I was confused…read more Sarcastic workers. You need to fire your current employees because wtf. I've had bad experiences with multiple workers there.

Habib was so very helpful in getting a phone set up when I was not even helped at another Metro…read moreStore two times. He was efficient and had it all taken care of in 15 minutes. I would highly recommend and if I need any help in the future I will surely go to him!

Sonya at METRO in Somerville was the most helpful person. On two occasions she was knowledgeable,…read morecourteous and efficient. Any time I expressed any hesitation with my new phone she offered to be of assistance. I'm really glad there are great people like Sonya in Somerville to help people with their tech! 5 stars. 6 if I could

Do not, repeat, do not trade in your old iPhone for credit towards your new one. They undervalued…read moremy phone and when I rejected the amount they offered they said they couldn't send it back and they didn't even apply the value they offered to my account. It is a scam.

Not to be confused with a moving Sequoia (Tree Mobile), this is a cell phone store in the fancy…read morepart of town. Right next to Harvard this is a T-Mobile for all the Harvard kids that are on the service. So they charge as much as humanly possible and are not too ridiculously friendly either to be honest. Not even completely honest if you ask me.

Fast, honest and fairly priced. Fixed my iPad in less time that was quoted. I would go back next…read moretime I have a need.

Hurray for Davis Tech Repair -- I dropped my Pixel phone this afternoon just before a big trip. I…read moresearched online and called, turns out Halil was able to replace the glass right away. Total elapsed time from broken to fixed = 2 hrs! Also helped with the fingerprint thingy and a glass screen protector for next time. Great service at a fair price, thank you!

This Turkish guy was like a cell phone superman. He fixed my phone when no one else including the…read morecarrier or a dealer store even Microcenter didn't want to help. Give this guy your business!

They were able to look at my phone immediately and diagnosed the problem quickly…read more I would recommend their service to everyone.

Don't expect the repairs to be expedient , brought an Xbox to be fixed.. a week later they haven't…read moredone anything with it.. they were still "diagnosing" the issue Terrible customer service.. best option that was given was "I can have them put it back together as is and you can pick it up" $150 up front , a week later still no resolution

Total scam. They quote you a price for repair, take a deposit, and then later charge a new price…read morethat is 2-3 times the original.