Very good, solid advice for an older laptop used by older person. Thank you very much.read more

We were referred to this business by the nice people working at Batteries & Bulbs (thank you!). It…read morewas a Saturday, and the owner and founder John Thomas gave us a friendly greeting as he assisted a customer. This customer finished and said how terrific this service was for her. She was so excited about the help she received. We asked John numerous questions related to mobile phones, both my smartphone and my husband's flip phone. He gave us a few tips that helped our phones work better. John was wonderful, so honest and knowledgeable. We highly recommend him and his business for smartphone, tablet, and other electronic repairs. Next visit for us includes a tablet repair and maybe a GPS...or two!

Great service, he fix my crack phone screen and put a new cover, very professional services took 20…read moremin and my phone works great!!! Thank you Kameron

My wife and I have both used this company for phone repairs... replacing my broken screen and…read morefixing her charging port... in both cases, the repair was done well and quickly. The owner is friendly and professional... they also have an assortment of accessories for sale. Highly recommended!!

I recommend. I had a positive experience. Reasonable price. Friendly owner. Thanks for fixing my…read morephones.

nicest guy around ! Always willing to help. Wish him all the best and will always send friends and…read morefamily to him ..

Had my computer die on me and I had many personal files on the hard drive that needed transferred…read moreto a new external drive. Quoted price was excellent (compared to G Squad) and they had it done the same afternoon! End result was excellent with great friendly service at more than fair price! Running new computer with two hard drives and loving it! Highly recommend these folks!

Multiple electronic devices repaired by their electric wizard. A great repair job and experience…read moreevery time.

Go to a real store! This kiosk is a rip-off and will double charge you for activation fees. They…read morealso mark up accessories way above retail.

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

Okay so Battery Plus was bought out and under new ownership! Went in for a Key Fob battery. Ended…read moreup getting a lifetime warranty! What ticked me off after I had them put a battery in my key fob the sales associate just signed me up for the lifetime warranty program! Didn't ask, didn't present the option ahead of time! I work retail and actually I worked at Battery Plus under different owners! So this method of selling a lifetime warranty is BS! Not sure if I'll be returning to this location again! I don't like sleezy sales selling me something that wasn't offered or explained! Owners you should discuss the sales methods to your associates! The old owners were all about customer service! UPDATE UPDATE UPDATE UPDATE UPDATE UPDATE 8-21-25 Just an update Josh the manager reached out corrected the issue & refunded also informed me that he counseled the employee on the correct way to present services! Good Job!

Strongly suggest avoiding this business for all repairs…read more I asked for a screen replacement on a Pixel phone. I also asked if they used OEM parts, to which they said yes. They replaced the screen, and brought it to me to validate. The edges of the screen were squishy. (easy sign of improper adhesive application) They took it back to the bench, opened it again, and added adhesive. The manager brought me the phone a second time to validate. The digitizer (touchscreen) no longer worked at all. They returned it to the bench a third time. Opened it, re-seated the primary ribbon cable (it was not seated properly), and put it back together. (Hint: that's 3 times assembling the phone with the same adhesive that's single-use.) They brought me the phone again. The upper edge of the screen no longer seated into the casing properly. I asked to verify the screen was a new OEM screen. The manager found the package for the screen, and it was a refurbished third-party screen, confirming they lied about the parts they use. The manager also confirmed they did not use OEM adhesive to attach the screen, they used strips of 3M tape. I asked for my broken screen back with my repaired phone, and the manager refused to provide it. At this point, I realized they had no trained technicians in the shop, including the manager. I had to disassemble the device myself at home. The adhesive applied by Batteries Plus technicians was a disaster - bunched, uneven, rolled up, and missing completely from the corners. The adhesive must be a perfect seal, or the device will gradually fill with moisture and particles. The technician had also damaged the "new" refurbished screen they installed, bent 2 of the metal edge clips flat, and broken the seal between the digitizer and the display on the top edge (which is why it wouldn't seat in the casing). I had to repair the device from scratch myself, purchasing a new OEM replacement display from Google, as well as OEM adhesive. This is not a shop of trained technicians, it is a shop of amateurs managed by liars. Caveat emptor.

We came in here with a ton of questions, regarding my husbands phone. We had originally had my…read morehusband's phone set up at their Carlisle location. We had billing concerns, and it turned out that the Carlisle location did not set his phone up properly with the discounts. He was paying $150.00. We came into this location, and Eddie corrected it. He made sure my husbands state discount was applied. Our bill went down to $45.00 a month!! Supposedly this is their main location in the area. If you're having concerns with your device, stop by this location.

Noah was very helpful and very patient He helped me with…read moreeverything I need and didn't push any sales on me as I'm just a kind old lady seeking help

I recently brought my Mac Desktop in to Alliance. It was barely working at all- I had painstakingly…read morestarted creating my tax information for my accountant, and I already had spent several hours inputting detailed information into my Quicken Account. I was told originally (at Alliance) that they wouldn't be able to do a migration of the information on my old hard drive- however, when I called back - Mike answered and he was not only helpful- but said that he would start the migration- right away- and that it might take two days. It worked and it saved me so much time and grief. I simply can't thank you enough Mike. Alliance is so very lucky to have you representing them. Thank you Thank you Thank You, Dr. Lee Morand

My family has used Alliance Computer for many years. Had need to have a a recently deceased family…read moremembers computer hacked. We could not find a password left behind anywhere. Alliance was able to give me access so I could begin the process of settling the estate. The tech Ian was fun and quick. Worth the money!

Outstanding service at this Verizon location today. My phone powered down this morning and wouldn't…read moreturn back on, so I went in to either get it fixed or upgrade to a new phone. Dave made the process of upgrading my phone as painless as possible. I told him I only had about an hour before I had to be somewhere, and he had me all set with a new phone, phone case, screen protector, and wireless charger in exactly an hour- for only $150. Although he was helping another customer in the store at the exact same time, he was focused, professional, and clearly knowledge about the products. I will absolutely return to this location for any of my cellular needs. And I couldn't be happier with my new phone!

I went to this store because I wanted to add my husband to my existing plan. No biggie.. right???…read morewrong!! This ordeal was a total nightmare from the moment we walked through the door. The rep was so unhinged!! He asked me if I had ever been to this store to which I replied the truth: No. and that is when things took a turn for the worse. He said "well is shows you were here on 12/24." I said nope I would have recalled that. Is the day before Christmas I was at work and rushed home to prep the food. He then said you are lying I cannot help you. It shows that you were seen in this store before" I called verizon and spoke to a manager who helped me over the phone to get the new phone line and the new phone for my husband. I was on the phone for like an hour and this guy just sat there and refused to help me. the worst part... I didn't get the phone my husband wanted and the rep on the phone did not add insurance and now his phone is broken and we have to pay out of pocket for a new phone. All because of a rude rep that made what should have been an easy transaction hellish. AVOID this store at all cost.

Have been 4 times 20min wait each time. 1 employee helping customers, multiple in back. Fixed a ps5…read morecontroller I had used for years; 3months later same issue, they would not stand behind their work and fix. Offered me 10% off or up sale to insurance package. After convincing me on insurance their system wouldn't work. They called me back the following day saying it was fixed......it was not. Pass

They allowed Verizon to schedule an appointment for a warranty fix, and when we arrived at the…read morescheduled time they were closed. Very disappointing to drive 30 minutes only to find a closed sign on the door.