Since the Sprint to T-Mobile merge, I have not had any luck with T-Moblies's customer service…read more However, the biggest concern is the run around my son has been getting since Sunday with getting help with replacing his phone. He went into the Canal Winchester location, where they referred him to Apple. Apple did a diagnostic check and told him it was a battery and antenna issue and referred him back to T-Moblie, so he went into the Easton T-Moblie store, which referred him to call T-Mobile to resolve his issue. He called customer service after being on a long lengthy phone call he thought the phone issue was resolved. He went into the store to pick up the phone. He thought he would only have to swap out but was told something different and that another issue was wrong. Long story short, his phone issue has not been resolved. My son can not call out or receive phone calls, and he can only use his phone in wifi. I am a little upset because I pay for phone insurance, and we are having issues with fixing his phone. Out of the 18 years of being with Sprint, I have never had this issue. Customer service with Sprint was very nice. My son is very frustrated as he uses his phone daily to deliver door dash, insta cart, and without having phone access, he can not meet ends by paying his part of the phone bill. I have asked each co-worker today at work what phone company they are with, and everyone has highly suggested with what they have heard my son go through to switch phone companies.

From the owner: Visit the T-Mobile store in Canal Winchester and discover America's largest, fastest, and most…read morereliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 6378 Gender Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I Phone SE screen replaced in 30 Min! Get it done while you…read moreshop. What else could you need...

thanks guys for fix my phone so fast and very professional just took like 30 minutes to replace the…read morescreen on my iphone 14 pro max !!! i definitely will recommend you guys thanks!!!!!

Abraham is humble and helpful! Replaced batteries in three iPhones and one charging port. Great…read morework for a great price. Highly recommend!

Great customer service and very good prices You will find…read moreeverything you need here Highly recommended!

I need needed my front glass on my Xr iPhone repaired and they did it. They also cleaned inside of…read moreit because I had some moisture. I also bought a glass protector and a case for it while I was there. I would definitely recommend them for any phone repair that you need.

Honest reliable service, they made a recommendation to buy a new remote joy stick at a different…read moreplace rather than an expensive repair at their location. Trustworthy! I'll be back for the next issue.