Be very careful with promotions. It appears they made a mistake when I did a BOGO Free on Two…read moreIPhone 8plus phones. According to a customer service rep we were supposed to get a new line or change one? That was never discussed, my spouse was present. We feel lied to and will be switching very soon. Apparently the staff were too busy playing with fidget spinners and texting to provide accurate promotion information. I will pay off my phones, contract and move on. Very expensive lesson learned. Always deal with an adult, if there isn't one in the store be very careful.

Amazing customer service and knowledgeable people. They went above and beyond to help me fix my…read morephone issues and make sense of the options available to me.

Never been here before, happened to see it from the HPB parking lot. Pretty incredible selection,…read moreand typically I'd expect way over market pricing in these type of stores but everything seemed fair. Didn't find anything I needed to buy (but to be fair I own almost everything already) Was surprised to see Sega CD games and stuff like that. Would def stop by again next time I'm in this city

I love this store the employees are the right balance of helpful and staying out of my way. Amazing…read moreselection of products from Atari up to current gen highly recommended stop for any game lover

This Verizon would not get a star i've been in this Verizon before and gotten extremely good…read moreservice but today for some odd reason, they must have idiots working because they couldn't help me on a very simple. I am sure tech issue and tried to send me to Best Buy now if you can't service your own service because I am a Verizon wireless, client have been for 12+ years then why are you even working there? I don't know where to recommend you at this moment but there's a whole bunch of idiots working at this one.

After trying to get answers on the customer service number for over an hour about my bill I went…read moreinto the store. When I told them I had questions about my bill I was told " o that's the customer service # you need to call". I explained that after an hour I didn't get the answers i needed because the person didn't speak English. Kim, the gal at Verizon, rolled her eyes at me and said I would have to wait then. I waited, she came over to answer my questions however she was very rude and made me feel stupid for even asking. Then when I asked her name she walked away from me- I had to get that from someone else. Don't recommend this location.

I stopped in with a Fitbit that wouldn't charge and a Samsung tablet that was, well, just dead…read more The young man who helped me admitted that he wasn't familiar with Fitbits but took time to look it over and determined that the faulty charger was the problem. Unfortunately my tablet was beyond repair. I expected a minimum charge but he politely asked that I leave a review as payment. Heck yeah! I highly recommend CPR!

Thought I had a serious problem with my phone not taking a charge. Without an appointment, just…read morewalked in. The young man behind the counter took my phone, did a few checks, a few clicks, handed it back, done. It was obviously easy for him, but I would have never figured it out. No charge. Amazing service.

LIARS LIARS LIARS LIARS LIARS LIARS LIARS…read more A company doesn't get so many consistent one-star reviews for good service. If anyone is considering using their services, hopefully, these consistent negative reviews will help you make a decision to pick another vendor. LIARS LIARS LIARS LIARS LIARS LIARS LIARS Q - What happens AT&T when you outsource and off-shore your customer service department? A - You get a lot of pissed off customers that will flock to your competitors. I am now one of them. Despicable treatment by a group of totally untrained, uneducated, incompetent L I A R S First call 10/17 - This is where I lost 51 minutes of my life trying to explain an issue to their incoherent representatives. First Eileen who was totally useless. Then her 'supervisor', Jasmine who guaranteed me I would receive an email from someone on their tech team within 72 hours, Ticket #1-236907879796R2. It sounded far-fetched, but I gave her the benefit of the doubt. 10/24 - As anticipated, no response. Called again and spoke with Sierra who again, was of no use. I asked to AGAIN speak with a supervisor. After waiting for 1 hour 27 minutes (stupid me) with her coming back on the line every so often to assure me that the supervisor was coming, she disconnected the call. I guess that was her way of letting me know that a supervisor wouldn't be coming after all. Right back at you AT&T/DirectTV. Tomorrow, it's my turn and I will be one to hit the disconnect button and terminate your services.

We added three boxes to our service after having them for over a year and we have had nothing but…read morebilling issues for the last TWO MONTHS. I have spent at least 45 minutes to an hour every call and there have literally been over 15 calls. I ordered three new boxes and long story short got charged for 8. I have put in numerous support tickets for billing to look at through various reps, being assured that it will be fixed. Just when I finally got my money back (even though I contacted you a week plus before my payment was due letting you know that it was incorrect, you still withdrew the wrong amount), I was waiting for my update bill to come through, you then suspend my services. To get them back on I had to talk to three different people and then finally I gave in and paid what I actually owed you even though my bill was still saying I owed more. ---this is what your agent advised me to do, assuring that the unpaid portion would be coming off my bill. Yesterday, I see this still isn't over . . . you withdrew for all those incorrect charges that after two months and over 15 calls, totaling in a least 15 hours of talk time with your company . . . my issue is still not resolved and now I have to call back probably 5 more time just to get the refunded. If I could rate you negative, I would. If this is how you treat a customer who has always paid on time and wanted to ADD service, I want nothing to do with your company.