They are amazing and great people to work with. I appreciate the patience they give to anyone who…read morewalks in, and are willing to help educate and explain any thing about phones or phone plans. They helped me realize that I could just Verizon's home Internet service and save a lot on Wi-Fi compared to South slope for the same quality of service. They run out of stock a lot quicker than other stores, but I think because they had such a good rapport with the customers.

We messed our phones up and couldn't figure out how to fix the problems. As Verizon customers, I…read moretook the phones in and Tyler was GREAT! He was patient with my ignorance. He was very knowledgeable and got me straightened out in 5 minutes. He also found a way to improve our Verizon agreement that will save us money monthly! Excellent experience!

I took my LT in to be cleaned because 2 keys were occasionally sticking. They broke several keys…read morewhile cleaning. It took them TWO WEEKS to fix it!!! First they blamed it on not being open on weekends , then it was the parts delivery. No apologies no updates and no est. time given. Finally after many calls they blamed Amazon (1. Amazon always gives a delivery date. 2. Amazon never takes that long). They never called me back and the District Mgr refused to call me when asked. When I picked it up I had to return because they had removed the dongle for my mouse. DO NOT USE THEM. people gave excuses but no apologies, cavalier attitude about loss of time. Name is wrong - shoud be WEBREAKANDWAIT2FIX. I just tried to add a review directly to the website and was denied because it was blocked from reviews due to large number of suspicious "High" reviews. That should tell you something.

Had screen replaced $500 after it was done they told me the first one was free. The one they…read morereplaced it with didn't last 6 months. Cracked right down the middle just from opening it. I DO NOT RECOMMEND THIS PLACE

Why would you go here vs going directly to a shipping carrier? Dinosaur-like policies and pricing…read more I have no idea how they are in service with their awful customer service. Avoid if possible.

Chris, All the precious objects we inherited, that you packed and shipped from Cedar Rapids to…read moreBoston have arrived perfectly. Once again, you did an outstanding job. We thank you again for the very impressive job you did for us. Well, well done.  Thank you very much. The Miller's Boston, MA

Hi! My son wanted to show G'ma his favorite place to buy Pokémon so we stopped in! And of course…read morethey had some! He was excited that the new evolutionary boxes were in! So G'ma and Mom went in on one for him :) He busted it open right then and there and he was so thrilled! What a great deal at $54!!!!! After the fun was done, he wanted to check out game stop even though he love VGE the most! My 7 year old was upset because they had the exact same box format $79! He told the guy about Video games etc and that told him that he was ripping off kids! He is an honest kiddo! Needless to say...In the words of a loyal and honest 7 year old..."Mom, I'm only going to Video Etc. From now on"! So thanks again for making my kiddos days and all of the fun interactions he has with his buddies there at the stores!

I always go to video games etc since I met them at comic con! I go to the one on Collins by the…read moremall and I always find such good finds in there! The works are awesome I wish I knew their names so I could give them a shout out! I try and come here at least once a month now to make sure I don't miss out on any good merch! Also they have the best prices and best deals idk how I didn't have them in my life before this business is a treasure! I love them love them LOVE THEMMMMMM!!! Honestly if anyone has anything bad to say they literally must be a Debby downer because they are more then fair! Sometimes when they ring me up I feel like I'm robbing them lmfao!

Tom was a huge help on me deciding which front loader/ dryer set would be best for my family. He…read morewas very knowledgeable and had answers for all of my questions. I would recommend them to anyone!

Everything started out well, When we first went to use the…read moredishwasher when you open the front door, one of the racks rolled out. Apparently the installers didn't bother to level the dishwasher.Tried calling the local store. Whoever programmed your telephone system created a real pain to contact people. Seems voice mail is used to screen or avoid talking on the phone. Two suggestions: 1) Make it easier to contact your people. 2) Make your people, from the sales people to the installers to the service people own the order from start to finish. One point of contact,

What a great team to work with! Not only did they help us cut costs by over $300 a month on our…read morephone and internet services, they also installed our entire phone system and set up email for each employee!

The manager was great Mike was his name and he went beyond the call of duty. great service.read more

Store in constant disarray. Very unknowledgeable staff due to high turnover. Truly only a must…read morevisit if you can't wait ti get it elsewhere or inline. Pretty sure this branch win't be around for much longer.

Quick and very easy Battey exchange. Ethan the service person was polite and very helpful.read more

Great customer service! Helped me out while was in town to replace a battery test my alternator and…read morestarter. Was able to get back to safely to Tennessee the next day with my family.