I called and spoke to a representative by the name of Bee. She was extremely rude and…read moreunprofessional. She shouldn't have a job dealing with customers.

T-mobile-- this experience was a fail in my book. Specifically I am disappointed with the service…read morethat was promised and the results. The team was courteous and professional. I am a long time T Mobile customer and I went in yesterday to purchase a new iPhone 11. My old iPhone was old and had started to fail. I had to travel 2 hours to get to the store so I had planned to spend as much time as needed to ensure the transfer of information from my old phone was completed. When I arrived around 2 I was the only customer. Colby assisted me and after we completed the purchase, I told him I would run some errands while the new phone transferred everything. I told him and the other sales person that the most important thing was to have all of my information from my old phone transferred (photos/ apps/ contacts, emails, etc). I ran errands and after 45 minutes I came back. I was told the transfer had failed and they had to restart from the beginning. This was actually ok. I understand that things go wrong. I reminded them that it was fine, I had time, but the most important thing was to transfer the information. After about another 30 minutes my photos had transferred along with the contacts. I was told the apps would transfer in the next few hours. Today is the next day and NO apps have transferred and this really infuriates me. I have about 50 apps and I'm very unhappy that I was told the transfer would occur and it didn't. I stressed to them over and over that I wanted the information transferred and I had set aside several hours to do so. The emails didn't transfer either and I understand that I will have to automatically update all of these, but the apps? I was charged $20 for the transfer too. $20 to transfer my photos (which actually required me to download Google photos to do so so they could linked via the cloud) and my contacts). Fortunately I didn't do a trade in and my old phone is still operational, so I can continue to update my new phone with all of the apps from the old.

Great news! RadioShack is alive! We spent the '70's and…read more'80's in a RadioShack but then they seemed to disappear. One writing called them "facing extinction" and most of us thought they went OOB. They never did. In fact, they are over 100 years old and kicking! Even back in the day when they closed thousands of stores and endured multiple bankruptcies, they still trekked along. This location is going strong, especially since relocating from the old K-mart mall on M-66. The folks I met were down home friendly and extremely knowledgeable. There is a little cell phone activity, but this is still the place where you pick up all your electronic repair needs. Rows of capacitors, diodes, switches and the boards to assemble them on. I didn't get through the entire store today (it's pretty a big place and Mrs. E was on the warpath to go to Thursday farmers market). But I bought a new soldering iron and a Volt/Ohm meter. The prices are pretty decent. I did notice a gentleman repairing what looked to be an android. They can replace batteries and do repair work on cameras and tablets. Probably more. 10/23

I was in dire need with my computer and they fixed it right away. So helpful. Have returned many…read moretimes since then.

After receiving a quote online, I took my phone to the store. Chris had the phone fixed within 45…read moreminutes. Very fast and courteous service. The work also comes with a lifetime warranty. I highly recommend this place for phone repairs.

From the owner: Mi Mobile is Grayling’s only locally owned and operated cell phone store. With over 15 years of…read moreexperience, you can trust that we can solve almost any question or problem that you may have. Mi Mobile opened its doors in 2014 as a prepaid cell phone store that also specializes in the repair of all cell phones, tablets, game consoles, and laptops. Today we represent some of the top brands in the industry including Verizon Prepaid, Selectel Wireless, AT&T Prepaid, Cricket, Gen Mobile, MiMobileFi Internet, and more. Our mission is to provide the very best experience each and every time. We have great products at affordable prices that will save our customers money and make their lives better by providing them with a one-stop shop to solve tech problems, fix broken devices, save them money on their bills, and accessorize their devices.

I have Verizon service got a text that I can get a big plan of data for same price. Plans the…read moresame but per smart phone is $5 more per. Deal or not. It stinks

First off, this location is NO LONGER corporate owned as of October 2025 (employee verified). With…read morethat said... Communication between the two attendants is almost non existent. Someone had to take over for the guy helping us and he immediately assumed the wrong thing and almost separated the accounts. Ethan was especially pushy on promotions then got nasty once we declined both multiple times each "Just tryin to save y'all some money" Their store is extremely emptied out, their availability of older stock items is also non existent (no accessories for the iPhone 14)

I went in looking for an SD card and was greeted immediately and asked if I needed assistance. I…read morewas directed to the correct aisle and then the guy came to me a few moments later and suggested I sign up for free to get a small discount. He was knowledgeable and directed me to a the proper SD card for my needs. I don't expect stores in this day to have employees that know anything about the products they sell. This was a welcome change.

So glad to have them nearby. Staff is always so helpful and friendly. For all my printing needs I…read moresee Ken in the back. He always takes such good care of me, and gets the job done.

Oh my gosh Jackson Steele was terrific! My 95 year old dad needed a new phone and Jackson gave us…read morehis undivided attention and got him the perfect one. It was a very positive customer service experience.

From the owner: AT&T, serving over 81 million wireless customersread more