Tyrese took exceptionally good care of me, my wife and daughter as we upgraded phones. Very professional and funny.

agree 100% with Me M review https://m.yelp.com/user_details?userid=XT-uCyDCEM6R7If_-061vg this store scammed me with incorrect pricing on both phone service and internet service. promised gift card. I've never received after going to store at least five times . manager worse than employees. ATT doesn't back their words. awful place! read more

I was talked into getting a new phone when we got one for another family member. I was told my bill would actually be cheaper. This was just a flat out lie. The bill went up 50 dollars a month because of normal charges she lied about and because she added on something without my permission. When I went back the manager said she basically should not have told me my bill would be cheaper as that wasn't true. No kidding. read more

THIS IS NOT A COMPANY STORE AND AT&T DOES NOT STAND BEHIND IT!! We were nearly victims in two borderline scams. First after upgrading one phone and $50/month in hardware insurance for ALL phones was added to our account without our knowledge. I only discovered this after 2 hrs on the phone with a customer svc manager with corporate two days later, NOT from the store salesperson. Secondly had to get the "Next-Up" service removed by corporate via phone after we declined it at point-of-sale and were told by the local salesperson "We can't ring it up without it." Also had to get my line backdated/credited as it was on my phone as well, purchased there 18 months prior too. Apparently this happens regularly with "Authorized Retailers" like this store and a sizable percentage of time and effort is spent at corporate buying these places out. Straight up crooks and took 7 hours of my time over two days, three calls, and two trips to the store. Wilma Rudolph is the only Corporate Store. I wouldn't go back in this Madison Street location if I had a flat tire and needed to use their telephone. read more

This review is for AT&T, Madison St Clarksville, specifically for YASMIN. My husband and daughter went here today to get a phone. While my daughter was getting something ready on her phone so she could change to the new phone the lady assisting them YASMIN used this time to change our entire cellphone plan without permission, now we can't switch back, added $50 month insurance to our plan without permission, and she added $10 month early upgrade without permission. They didn't know this happened until they got home and texts started coming through. What a piece of shit! Guess what YASMIN? We will be returning the phone tomorrow, I will love paying a $45 restock fee to watch you lose commission and we will move to t-mobile. read more

I went to this store to upgrade my iPhone and the service was great. Imani helped me and she was very professional and entertaining despite how the day started off for her. I would recommend going to this store versus the other AT&T stores that are here. read more

IF I COULD GIVE THIS STORE 0 STARS I WOULD!! This store added extra things to our bill that we never gave them permission to do so. We were also told we were getting a special deal on our phones that we found out we were not getting!!! DO NOT VISIT THIS STORE THEY ARE SCAMMING CUSTOMERS!!! read more

This is not a location interested in customer service. I've been 3 times to make changes and the professionalism has been low. I'm well versed with *611, but there are some things better handled face-to-face. Every time I've gone there, they've directed me to call because they would just have to call anyway‍ They don't even give you tips that make the dismissal worth driving there. If it doesn't have anything to do with commissions, the interest is low here. read more

Yasmines at Madison Clarksville, Tennessee, AT&T. She's the best she's the only one that can help me get my phone correct and fixed so please go in there ask for Yasmines if quick fast and great polite service read more

AT&T Store - Mobile Phones Near Me - Clarksville, Tennessee

The store on Madison street is incredibly unprofessional. The eye rolling, gum smacking and arguing just blows my mind.

I use this location frequently as it's close to my home and the people are friendly and helpful. I never have to wait long and enjoy the information they give me. They always look into my account and advise me of any recent changes to their plans that would benefit me. read more

A joke of a company. We have been trying for a MONTH now, 4 weeks, to get internet at our house. Unfortunately we live in a new subdivision so AT&T is the only provider here. For whatever reason, AT&T doesn't want our money!! We have had to call a dozen times and BEG them to please come out and get our internet set up, and they keep blowing us off. 3 times now they have given us a date and time that they would be out to our house and no one has shown up. I'm actually speechless that they think this is acceptable customer service! I absolutely DO NOT recommend AT&T for anything, weather it be internet or phone service. They do not care about their customers. We have T-Mobile for our phone service and they're incredible. Unfortunately they don't provide internet to our area which is why we're still dealing with this shit storm that is AT&T. read more

have been here a few times to first get a micro cell booster, the signal where I live was horrible. and the cell has done it job in getting us the signal we need. the second time was to purchase a new iPhone. they did not have the 250gig iphone8 in stock and it was ordered and delivered to my home. Very pleased with the service here. Great store. read more

Terrible experience at this store. Camaria L added features to my plan that I specifically did not want. Wanted my plan to stay the same. Also she did not explain to me what she was adding to my account. After quizzing her she said she was adding another line which I had told her I did not want to do. She said you will just not use it???I asked for help setting up my new devices. Was told to do it myself at home as their internet was too slow and she just walked off. She forgot to switch one of the sim cards so I had to go back again as one of the phones was not working. She greeted me with the snippy remark : "you are back already????" read more

I have been with AT&T for at about 20 years whenever I was in the country. However I will be discontinuing my cell service with AT&T due to their lack of integrity, over charges, and complete misrepresentation of their services. AT&T internet is not worth the quality or risk. I had them installed in October. The quality was so bad that I cancelled the service within a week and returned the equipment. AT&T verified the poor quality of my connection which was supposed to be 50 MB p/sec, which actually peaked at 3 MB p/sec, prior to the disconnection. Very long story made short I was still charged almost $140 dollars for the installation which I had been promised on multiple occasions (phone calls trying to resolve this when the bill came in) would not happen by AT&T. I know they have been trying to improve the quality in our area, Rossview, but after this experience and the complete lack of professionalism and integrity I will not be using any of AT&T's services. read more