Brought my PS5 in for an HDMI repair. HDMI worked but they did not reconnect the disk drive cable…read morecausing the update to fail. Also, you would think that if you're paying $200+ to fix an HDMI they would blow some air through the unit to clean it out a bit... terrible.

Aj is a really friendly person who also knows his stuff and can fix things in record time. Thanks…read morefor the great service! Will be back again!

*****BEWARE OF BAD BUSINESS PRACTICE*****…read more There is a 25% re-stocking fee for all returned items on time. They do not tell you this at the time of the purchase and you only find out when given the receipt. Furthermore, should you find yourself still wishing to shop here. Do not expect employees to open store on time. They do not care about being on time. October 7, 2022.

Perfect customer service. I have always received exemplary and efficient work on my cellphone here…read more Love the location and that I never have to wait in line.

It's so refreshing to have someone thoroughly knowledgeable about their services and then to assist…read moreyou with a genuinely professional and kind attitude. Kayshawn was incredible in every way as he worked to switch a line to Verizon from another carrier and so much more. I've been with Verizon since 1994 save for one year and this by far was the most positive experience to date. Thanks Kayshawn! Verizon is very fortunate to have you!

Beware of this business…read more I was contacted by the customer service team with a resolution that is unsatisfactory. We continue to have errors on our bill that do not match the quote we agreed to. This is fraud. There are currently errors totaling over $40 in our bill from what we are told is accurate pricing. This includes $10 being charged for Disney+ when this is supposed to be free for 6 months. We are supposed to have a discount of $23.05 per month off the cost of each phone and we are receiving only $18.04 and $18.44 off the two phones. The second iPad is supposed to be discounted $12.77 per month as part of the buy more save more bundle and it is not. We are being charged for a watch device and service that we did not receive. In addition to the above errors on our bill, we are being subject to pay for "typos" made by our sales agent. These total over $40 for an iPad that could not be bundled and a watch service that was misquoted. Again, a "typo" that will cost me over $1000 over 36 months. Did I mention FRAUD? I need to mention that word because no one in your company is concerned or seems alarmed that I signed a contract that I am now obligated to pay in order to maintain cell phone communication that I require for my livelihood and job. I expect a resolution to this issue urgently or I will be forced to take legal action. My expectation is for these items to be priced and billed at for the agreed on quote of $171.68 or be allowed to return ALL devices and ALL fees reimbursed with ownership of phone numbers to take to another carrier. Cellular sales should be ashamed of the experience my disabled Air Force veteran husband and I have had and I expect this to be made right. Telling my husband we can wait two months for a resolution is unacceptable. I highly doubt at that point your company will allow a return or satisfactory resolution. If you are hoping this will be forgotten in two months, you are sadly mistaken. This WILL be made right and I will be relentless in ensuring so.

Very friendly and knowledgeable. I am tech stupid, but the cost seemed pretty high. My VERY old…read morelaptop wasn't connecting to the screen anymore, so he said he could hopefully fix it and recover the data either way. I was doing some time sensitive work and made that very clear. After a week no one had looked at it yet! Finally got it back and it mostly works, but still having issues. Just overall not satisfied.

I dropped my laptop off here on October 28th and they said they would have my laptop fixed by…read moreNovember 9th. It is about to be December first and they are telling me the parts still are not there to fix my device. This is a school laptop that I have to have turned back in by the 10th of December and will more than likely need to take it somewhere else that will have a reasonable timeframe of when they can have my item fixed. I feel like they told me a date just to get me to spend money...... a month later and still nothing. Really not satisfied with the services they are providing. There are better options out there that cost less. I do not recommend this company to anybody.

I just realized that the owner flagged my review on google (from several years ago) so that it…read morecan't be seen by anyone else and that irritates me so I'm posting it here. As for an update, he never fixed my iPad or resolved the issue, so I had to buy a totally new iPad. I also filed a report with the BBB but they did a whole lot of nothing about it. AVOID AT ALL COSTS (unless you want your device completely broken) I wasn't going to even write a review at first because I was thankful he gave me a full refund. However, in light of recent events, I found it necessary. The short story is that he tried to fix my cracked iPad screen twice, messed it up terribly both times (like to the point where I could barely use it and the screen was falling off.. yes, literally), and he broke my relatively new $900 iPad so badly that I have to buy a new one because it is now unfixable. It can be fixed, but will cost almost as much as buying a new one. The long story: This dude has got to be paying for his reviews or something because it wasn't just me, I've heard a similar stories recently from multiple other people. If I would have known his "shop" was a small shack behind his house, I wouldn't have gone here. I feel that's something he should explain to people. This man is INCREDIBLY unprofessional. He helps customers in pajama pants and has literally raised his voice at me while arguing about how the screen protectors he sells are apparently better than the Zagg screen protector I was using (after he "fixed" it once, so the warranty didn't apply). After he "fixed" my iPad the first time, I quickly started to notice a lot of problems. Mind you, my screen before was lightly cracked and other than the cosmetics of the cracks, there was absolutely nothing wrong with it. It worked perfectly even when cracked. After I got home with it, I started writing on it with my Apple pencil and there were loads of problems. Many areas didn't work at all, others areas would write all jagged and messed up, and my touch ID no longer worked. The next day, the screen started to fall off so badly that I had to hold it on with scotch tape. Yes, I spent $225 to get my iPad fixed and had to tape it back together the next day. I took it back in and he "fixed" it again. Afterwards, the exact same problems were happening. I showed him and he even used my pencil himself and saw the problems, but somehow managed to think it was okay to say "Well, I think that's the best it's gonna get". How unprofessional can you get? Then, he proceeded to take videos of the problems to send to someone else to ask how to fix it. If you have apparently been doing this for years and you have to ask somebody else to fix what you broke, you're in the wrong business. I told him I just wanted a refund so I could take it somewhere else, which thankfully he did give me a refund. But I took it elsewhere and got it replaced, but left with the exact same problems. Come to find out, this dude broke SO many inner components of my iPad that it'll cost hundreds and HUNDREDS to fix. Multiple things on the inside were damaged or completely broken and even my home button is almost unusable and has to be replaced. It's disgusting how absolutely awful of a job this man did, and I'm sure I'm not the only one. Since he somehow managed to be accredited by the BBB, I will be filing a complaint with them. Hopefully I won't be stuck buying a brand new $1,200 iPad to replace the one this man broke from his pure and utter lack of knowledge. Also, the images I've uploaded show the "waviness" of the screen, which heavily contributed to the severe damage, the crack/chip near the home button of the brand new screen he put on (taken literally minutes after leaving) and how the screen was falling off in various places. Completely unacceptable.

Don't bring your smartphone here, I wanted to replace my screen to my Samsung note. I brought my…read morephone in working condition, just to leave the store with a broken cellphone. I wish I would have seen the reviews before I came here. Now I have to by a new smartphone

Technician was nice, but the screen he replaced wasn't an apple product. The phone now draws so…read moremuch power, the battery is dead in 8 hours with very little use. it will scroll back on its own. This replacement screen is terrible. Brought it back, but he didn't fix it or replace the screen again. A waste of $180. uses faulty replacement products, stay away from this place.

No issues worthing with this place. My phone screen was SMASHED in 1 section and ruined my display…read moreand I needed repair ASAP! I called (many times to get updates) and a representative always answered promptly. I was not required to make a deposit or money upfront, simply I asked if they had what I was looking for and that they'll order it for me. That was great, no money down. I was told ETA for shipping would be a little quicker than really happened...so Technically the part probably came in as fast as they said but I was hoping to get phone fixed ASAP!! I am impatient but I got a call first thing in the morning, I was relieved. I was happy that Mr. Delton got me in and out in a reasonable amount of time. Probably could have been faster if not so busy. Anyways Delton is the guy to see for phone screen replacements etc.

Great service. The workers really know what they are doing and are very friendly. Ask for Jordan,…read morehe is extremely helpful and can hook you up with great deals.

From the owner: AT&T, serving over 81 million wireless customersread more

I recently changed from Verizon to cricket. I did and purchased everything the sale girl told me I…read morewould need for the service to work in my area. The serviced worked good for the first two day. Because the service was not working out for me I returned the phone so I didn't have $300 dollar paperweight . The same girl that everything to me said that the reason the phone was not working for me a was that I had used all 10 gib of data. I explain that was impossible . So after returning the phone I call cricket main # . According to them I had used less than 5% of my data aloud for the month. It still cost me over $100 for service for less than 1 week. Cricket refuses to credit back any of the monthly fees. So the sale person was anything but honest. I asked before purchasing phone,service, hotspot, activation, could I return them. I was told if cricket service doesn't work out for you return within 7 days and you will be refunded your money. That is not what happens. Yes they did return the phone after two trips back to the store. No they will not return any other amounts paid.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Clarksville store today.