Come see Becca. She was super helpful and very compassionate helping my mom understand how to use…read moreher phone, the internet system and all the questions she needed answered. Store was clean, music was bumping and it's next door to several food places lol

DON'T go to Mathew. Called ahead to see if they had a phone in stock. They said yes. I went in…read moreminutes later and they did not have it. Terrible customer service. Slipped in the insurance plan when I deliberately said I didn't want it. Called back and they were not willing to fix it. Just painful

Technician was nice, but the screen he replaced wasn't an apple product. The phone now draws so…read moremuch power, the battery is dead in 8 hours with very little use. it will scroll back on its own. This replacement screen is terrible. Brought it back, but he didn't fix it or replace the screen again. A waste of $180. uses faulty replacement products, stay away from this place.

No issues worthing with this place. My phone screen was SMASHED in 1 section and ruined my display…read moreand I needed repair ASAP! I called (many times to get updates) and a representative always answered promptly. I was not required to make a deposit or money upfront, simply I asked if they had what I was looking for and that they'll order it for me. That was great, no money down. I was told ETA for shipping would be a little quicker than really happened...so Technically the part probably came in as fast as they said but I was hoping to get phone fixed ASAP!! I am impatient but I got a call first thing in the morning, I was relieved. I was happy that Mr. Delton got me in and out in a reasonable amount of time. Probably could have been faster if not so busy. Anyways Delton is the guy to see for phone screen replacements etc.

The saga continues. Today my wife called. They said they didn't have an order for a phone for her,…read morethen she called the store where the shipper shows it was delivered same story. Total incompetence with this company Cellular sales. I e attached the order and delivery info I found on My Verizon.

They weren't open until 9:00 tonight. Got there at 8:03 and was turned away. I was told we are…read moreclosed through the glass by workers that were sitting at the tables on their phones. There were three other people turned away right after me who thought they were open until 9. I think you should update your hours online or at least post correct hours of operation on the door.