I had been trying to get wifi at my new place for a month whenever I had the time. Kept running…read moreinto problems. First, it turns out I needed wireless. Then not every company offers it but even if they do you may not be able to get it at your address (thought that was the point of wireless). Anyway I got to Paul huff & speak to Daniel. He is the sweetest most helpful guy. He was so patient & when we ran into an issue, he helped me fix it. I would do business with this young man no matter where he worked. He needs a raise & a promotion. Thanks so much Daniel, I think you were the best customer service representative I've come across in a while.

As soon as we walked in there, we were met with the representative David who was going to help us…read morethroughout the whole process and we went in there to try to see if we could get a new line along with the phone and he was very courteous to the whole process light hearted and whenever we had questions he was very informative on whatever it was we were curious about we were able to leave with a new phone and a new line and didn't even feel bad about purchasing a product from this store because they were so friendly and helpful through the whole process I would recommend coming to this T-Mobile for an upgrade or to add on a line!

Natasha was so helpful and kind. She was so patient and helped me set up everything I needed! I…read morewill definitely be back!

The Verizon store in VOC Sedona with Allen Caplan has been an amazing addition to the Village…read more Allen offers stellar service and very knowledgeable of IT and Verizon. Cannot speak more highly of the services offered. 5stsr.

We have taken our phones to both locations (Ringgold and Hixson). Each time the phones have been…read morefixed and done so as quickly as is possible. Each time we have had a different person assisting us and they have gone above and beyond in their help. We highly recommend IPatch!!! The only negative would be lack of parking!!! :)

My relationship with IPATCH started with a crushed touch screen on an older laptop... repaired…read morebeautifully, then they replaced its battery, then the cell phone battery. Now I have a new laptop with issues, only place I even considered was IPATCH. I have every confidence that it will be resolved in the same manner as my other repair needs. Friendly atmosphere, nice people who really know what customer service means. Nice to find nowadays!

The service was great. They fixed my phone while I waited. I had no down time at all. I will use…read morethem again.

I had a laptop problem which was diagnosed and fixed on the spot and at a very reasonable price.read more

They always seem to have the oddball battery that I need. They will also accept my old batteries…read morefor recycling. I really appreciate that.

I went today for assistance with a key fob. Austin provided excellent customer service. He was very…read morefriendly and knowledgeable. I highly recommend this location and will be returning for service.

I would not recommend doing business with this repair service…read more My mother gave him my daughter's iPad on May 19, and he told her he could fix it. He was paid upfront the same day. After that, I received no updates unless we reached out first. Every time we asked for an ETA, we got the runaround instead of clear communication. After having the iPad for nearly two weeks, he finally admitted he could not fix it and refunded the money. However, he then said he needed to remove his parts from the iPad before returning it. Today is June 2, and I still have not received my daughter's iPad back. This is an iPad that cost over $400, and I am extremely frustrated that it has been in his possession for weeks with little communication and no resolution. The lack of updates, professionalism, and failure to return my property in a timely manner is unacceptable. Based on my experience, I would not trust this business with anything beyond a basic iPhone repair.

The young man who owns this is so nice friendly and helpful. They guarantee their work and have…read moregreat prices. I have used them several times before I upgraded my phone and they have been amazing to work with every time!! I would highly recommend

Purhcased a part for a TV from their eBay store (suha_4539) on Oct 1 and received a different part…read morethan what was ordered on Oct 5. The same day, I requested a return and sent the item in the original packaging with the new tracking label affixed. USPS tracking says the package arrived at the receiving post office on Oct 9, only to see the post office was unable to deliver the package on Oct 10 becuase the business was closed. It's now been 11 days since my return arrived at their local post office without being delivered. I assumed maybe there was an issue with USPS so I filed a 'Missing Mail' request yesterday. This morning I received a call from a very polite Postmaster in Chattanooga who informed me they have tried delivering my package every day since it arrived there but the business is never open! I was told it's "open maybe 5% of the time we try to deliver mail" and that the post office "has a whole bin of packages for them" but that "nobody is ever at the location." After hearing from the Postmaster I tried to call the location using the number posted on their website - only to have it ring out to "Sorry. The mailbox is full and there is not enough space to leave a message. Thank you for using the voice messaging server. Goodbye." I've been forced to open a case with eBay to try and get my refund since the business address is never open to receive their mail.

Not the cheapest around, not professional, and NOT the best. I took my desktop in because it was…read morefreezing and having hardware issues. The guy offered a free diagnostic, then charged $80 to wipe my hard drive and reinstall windows. He was upfront saying that it may not fix the issues. I only have myself to blame I guess. He's an amateur PC repair guy. Wiping a hard drive is NOT standard procedure or the first thing they should do. I don't understand all the 5 star reviews now that I've been there. Don't be fooled. Google 'computer repair in Chattanooga' and go with the place that has 94+ 5 star reviews. He might be far to drive but he is the best and only charged me $50 to diagnose and repair my computer - and he ACTUALLY repaired it. EDIT: In response to Aspire's reply. I only have myself to blame. As I said, you are correct that you were upfront with me with what you would do and that it may not fix it. And yes, you were fair and nice to offer to install a new hard drive no charging for the service. Let me explain (1) "not cheapest around" - I just got my computer FULLY fixed (new hard drive installed, new fan installed, stress test program run on PC to test, new Windows installed) for $75. This local PC repair did more work than you for less money. (2) "not professional, and not the best" - While you were respectful and polite, the clutter of your store does not inspire confidence, I had to come back to get small parts from my PC you left out or replaced with sub-par parts. I just did business with a PC repairman that kept me fully updated with pics, advice, and more to ensure I could trust him and understand what he was doing before I paid him. I got more necessary work done on my PC, by someone who went above and beyond to figure out what was wrong (not just wipe the hardrive...which it didn't need), for LESS money.