This is a fine and convenient service located inside the Coconut Creek Super WalMart on Hillsboro…read moreRoad near Parkland, Fla. I spotted this small shop the week before asking the proprietor as I walked past whether he sells cell phone covers. He answered in the affirmative. I suffered another week with a less than stellar- that is, torn- cellphone cover before finally coming in. I almost didn't not come in because, in past, getting a cellphone cover usually was a hassle usually where I get told I have to buy a new phone to get a phone case/cover to fit. But this experience was a breeze. It started with being added to unlock my phone screen to verify what model it is. After that, I was walked over ti the shelving (like a built-in bookshelf) where covers that fit my model are. In under one minute I chose two (2) of them. There is no indication the covers I bought are Used. I think they are New merchandise and so glad they are still available in my model size. The proprietary is of small we ords, very professional and professionally dressed, and helpful. I paid by swiping at Checkout counter the way many people now pay for quick-service food. He made a point of thanking me before I left. He and this shop will be told of mind for whatever happens to my phone next.

**Edited for update** The owner called back to offer help…read more Gotta appreciate it when a business owner does that. Zero stars. It's only 1 because YELP forces you to add one but the owner/tech decided he didn't want to be an honest business man and really doesn't deserve it. iPhone screen needed to be repaired because it was cracked and started ghost typing. He "repaired" it in 30 min. No problem. $130. Owner/tech says if there's any problems, he'll order another one just in case, and he'll take care of it. Gives me receipt with 90 day warranty. Thanks. 3 weeks later, phone falls and cracks again but also screen pops out and off on 1 side. Can't be used. I read the warranty: If phone cracks, it voids the warranty. But the warranty also says this warranty is only valid at Florida City Walmart. This is Coconut Creek Walmart. Warranty was no good the moment he gave it to me. I go back to the store. Different tech is there... I explain the situation and she says the same thing about cracked screen voids warranty. I explain to her yes, but the screen shouldn't have popped out which means he didn't do a good job. She goes to text him and he calls back. He's willing to change it for $95. I say no and argue that its not fair that he did a bad job and he wouldn't recognize his mistake. A phone can fall and crack but the screen should not come off. They again brought up the warranty and I said I read the warranty. It's not valid. I described what it said and explained this isn't Florida City. So it's no good. But since he wasn't there in person, I wasn't going to stay there and put the tech that was there under all that negativity. It wasn't her fault. But just know if you go there, depending on who does the work, you may not get $130 worth of good work. Just pay $40 on Amazon and do it yourself. Don't come here.

Staff all seem very young and very inexperienced. We bought a new house in a densely foliage heavy…read morearea. Our phone reception was usually one or two bars. We went to the store for a booster. Wound up just ordering it online.

i have used this ATT location for around twenty years. I wouldn't use any other. The staff is…read morecourteous and knowledgeable. There iare no hassles. No long lines - most people don't know about this hidden jewel. ,

Nicolas Gray sat w me for like 3 hours while I called around trying to figure out a change of…read moreaddress. I have been here for 3 hours and he has sat w me the whole time helping. I'm now walking out w my router. Thank you I'll be back. You da bomb!

I've been coming to this location for over ten years and they never disappoint. I recently had to…read moremake some changes to my account and Luis was great and Chris was awesome. The extra help was appreciated

This place is awesome. Irfan was very kind and informative about fixing my screen which was…read morecompletely blacked out from dropping it! He also discovered a sheet of film that was left behind from the previous repair. The service was quick and fairly affordable. I definitely recommend this repair shop to anyone seeking to fix their cell phone.

The customer service was horrible, and repair quality is very poor . I brought the phone to be…read morefixed because the screen was broken and not responding to touch. After its fixed I bought a screen protector from the business as well. The same day the phone falls and the screen cracks pretty badly from a small distance even with the protector on. A week goes by and the phone stops sensing touch again. I call to tell him the situation and he tells me he cant do anything over the phone I need to bring it in and hangs up on me as I'm talking. I bring it back to see if they could do something about the faulty protector and low quality screen and he tells me there's nothing that can be done. He says screen is glass its going to break and ask google or ChatGPT why the screen broke and why the screen protector didn't work. If i could give them zero stars i would; learn from me don't give these people your money please.

Great guy and great spot. I had been wanting to come in for a few days to see what he could for…read morefixing the back of my iPhone 14 Pro that I gave to my son recently. It was shattered and possibly needed a whole new "house" as it was called. I dropped by today, came in, within 5 mins was quoted (super affordable!) and device was fixed within 1.5 hour timeline (honestly, it was fixed faster). He was so nice, he could see my son was a little upset that he had to hand his phone over (he's on the spectrum and electronics are his special interest) and acknowledged him with kindness asking him if he was okay and explained to him what needed to be done. Will def come back for more electronics needs in the future.

The absolute BEST for repair, accessories and tech advice…read more Very friendly and knowledgeable. Excellent staff. I don't go anywhere else, even if closer to home. This is the BEST!

Where do I start??? First off if I can give 0 stars I would but unfortunately I can't very…read moreunprofessional and then have the nerve to have "u break we fix" on window no you break he breaks MORE he fixed my brothers phone well so call fixed because when my brother got his phone back he stated only one charger will work... how is the phone fixed if an apple charger is not compatible... then stated he didn't have the part and had to order it. Never called and said the part came in so my brother went 90 days later according to "lee" idc if it was 190 days later you didn't fix it correctly the first time so you should've reached out which he didn't. I would not recommend very unprofessional and his excuse was "he doesn't remember"

Brought my I-PAD in to replace the battery in June Have not…read moreeven gotten a single phone call about it So what would call a person who would do this, I don't want to say what I am thinking. Now but it is coming

My phone literally broke in half and needed a new screen which I was glad this is all it was…read more I found this place near me for a fairly reasonable price $95. Erica waited on me and said no problem it will be about an hour. Left and came back but she was still working on it, it was a mess. A nice seating area inside so just relaxed. She also added a screen protector for me, mine was broken and can't reuse them. Lo and behold before I could post the review, less than 24 hours I came home from work and I dropped the phone . It hit just under the side were the screen protector was not all the way down and my cover is flush with my phone. Apparently the screen protector wasn't cracked which I thought that was it, it was the phone underneath. Oh boy, back to the store. Erica was not there and I was told it is not covered and he will see what he can do to ask the manager but parts not in anyway until mid week, so I waited until the next day to reach Erica. I showed her the phone and she said they have seen that happen when phone breaks underneath even though I have never had that happen other than when the screen protector was broken then broke the phone. Much to my dismay , I will be paying again, but she did say I only have to pay half just for the screen and not the labor, the best they can do so will wait until midweek. They have phone accessories and electronics you can purchase just not for my older phone alot of iphone stuff. It is located in the Promenade in Coconut Creek. The parking close y on busy times not always available but can always go to parking garage and walk there. I will be returning for any other repairs since conveniently located nearby and the service is very good. This is located n the promenade in coconut creek so sometimes

This is a 10/10 location! I have never been disappointed. Any phone tablet, computer issues Fabian…read moreand his team will knock it out immediately. Prices are low in the service is even better.

They deserve Zero stars. I went ti get information about switching from T-Mobile and a…read morerepresentative named Hannys helped me. She never disclosed that she was signing me up for a business account. Three days after my husband asked me to switch back to Tmobile and I went to the store to notified them. They were not helpful and pretty much told me to contact customer service. Manager cared less to even say one word to me. A month after I saw they charged my bank account for a full month so I went and asked them why and they say sorry but we won't help you here. The worst service and manager don't care at all. Please avoid this place at all costs. Is been almost two months and they haven't refunded my money. Every time I call customer service they don't care to help. They want me to forget about the money they took from my bank account. What a nightmare.

I wish I could review with no stars. This place is theee most unprofessional business establishment…read morethat I have been to in a long time. I decided to move from a prepaid Verizon plan paying $30 a month, to upgrade my daughters phone and get myself a second line for work. I decided to not purchase online because I like the personal interaction and so I came into a store. Biggest mistake ever. I purchased an iPhone 15 at the promo rate of $5.99 a month and an iPhone 16 pro. I was told I could get the activation fee waived if I sign up for aarp so I took the agents suggestion. I also got the next up on my iPhone 16 pro. I walked out thinking everything was good. Two days later I got a preliminary bill that said I was getting charged the activation and the next up was placed on my iPhone 15. I called the store manager which told me I needed to call customer service. I called customer service and they said that there was nothing they could do since once it's placed on a line, it can't be moved. I called the store and spoke with Hany who was the agent that sold me the phones. Let her know that I wanted to cancel the whole thing because this was not what I signed up for being that I got charged the activation and the next up was unfixable. She assured me she could fix it. An hour or so later she calls me and convinces me not to cancel and that she fixed it. I got my first bill and guesssd what. The activation fee was still on there and the next up wasn't on my iPhone like she said she fixed. I called the store and spoke to the manager and he said that I needed to call customer service and speak to the loyalty dept because that was the only ones that could help me. I spoke to the loyalty department multiple times and found out that they could've just removed the next up from the other line and they could've added it to the right line. But that's not what was done. The way that it was fixed is that they switched the phones to the different lines which completely messed up my installment discounts I was getting. I also got a discount for using a debit card which was suppose to be $10 per line but for some reason she added it as a credit card and so I was getting discounted only $5 per line. After speaking to the loyalty department for almost a week, they told me the only ones that could fix the issue is the store because they have a back office line they could call into to handle escalated issues. I've been trying to get in contact with the store again and can't even get a manager on the line because they say they are busy and if I ask to be placed on hold, they end up disconnecting the call. And when I call back it just goes into a voicemail. Ridiculous way to run an art business. I've since reached out to corporate to report this store because apparently I am not the only one with an issue with them. Oh and my account is still not fixed. Now it's too late for me to cancel because if I do it now, I'll get charged for both phones full price.