Matt provided courteous and efficient service. Clear estimate and a good price. Very responsive and helpful. The work was done quickly and perfectly. I got my screen replaced and I only had to be separated from my phone for a half hour. Will definitely return and recommend to others. read more

OUTSTANDING, professional, quality customer service....this what we all wish for in the service industry. Wireless Proz has all that and more!!! I've been a customer for a couple of years and Matt, the young and savvy owner, continues to provide service that meets and exceeds all expectations...and he smiles while doing it!!! I recently went back with a battery issue in my trusty Samsung and Matt took care of it right away, professional and courteous as usual. Obviously I highly recommend this repair shop for all your needs. You will not be disappointed! read more

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Do not come here. I came to get have an iPad fixed. Had to bring it back multiple times and it still wasn't fixed properly. They do not stand by their warranty. Very unprofessional. Had to make multiple trips. I tried to be patient and allow him to work it out, but refused to stand by his warranty. read more

Took my iPad in order to have the screen replaced and to make a looong story short, they called me saying that the repair was going to be $90 more on top of the $200 that I had already paid. Went back to get my unfixed iPad since I do not believe it makes any sense to pay 300 for a refurbished iPad when the are on sale at Best Buy for 350. The day I went to get it "their system was down" so the guy couldn't refund me my 200, he said he would refund it by Friday (next day) and I'm still waiting. Now I call and no one answers my calls so I had no option but to call my credit card to report the transaction and write this review. I feel like I've been robbed and I hope this helps anyone thinking of doing business with them :/ read more

Wireless Proz - This is how my IPad was returned to me after they tried to fix it....they say a picture is worth a thousand words... so here it is. - Mobile Phones Near Me - Tamarac, Florida

Great place to get your phone fix as well as nice cases. They do everything here and I garenttee it will be a cheap cost to fix. I have even bought screens for 25$ here that were cracked already. They sell phones as well as unlock phones. They also bought my iPhone from me. Great place read more

Matt is the definition of outstanding customer service! Came in on Sunday his day off to repair our iPhone screens. He was the lowest price by half than any other! N he threw in a tempered glass protector for free! He has my loyalty! No need to shop around. We already did it for u. He's less and way better! read more

Don't come here to get your iphone repaired. All he knows how to do it make it worse!!!! he fucked up my phone i can't even use it anymore. it took him 4 days to do a simple fix and he is so rude oh my gosh y'all have been warned . DO NOT COME HERE. please there are better alternatives. And he steal parts and swap them out( had a new iphone took it somewhere else after i brought it to him and the new guy said there's missing parts ) . They are unprofessional asf and don't get the job done. trust me i wouldn't even recommend my worst enemy to come here !! read more

The overall experience was very pleasant. Matt was attentive and did a professional timely job. Additionally he informed me of how the screen cracked. I highly recommend anyone come and get a repair here. read more

NOT HAPPY! I broke my iPad glass and brought it here for replacement. They chopped up the metal edges of the case so bad it hurts to hold it now. read more

Wireless Proz - This is the AFTER repair photo of how bad they damaged the case to replace broken glass on iPad. - Mobile Phones Near Me - Tamarac, Florida

Great customer service and fast repair. I need my iPhone fixed and the turn around time was amazing. Super friendly and great experience over all. read more

Horrible repair!!!!! Went there with a Groupon last week to try it out after I cracked my IPhone. Never went before. Fixed the phone in about 15 minutes but after the screen started to glitch with the touch and the 3D Touch is not working the same. I have to apply way too much pressure just to use the 3D Touch!! WOULD NOT GO AGAIN OR RECOMMEND THEM. Now I have to go to the Apple Store to get it redone read more

I have had them fix about 4 screens and 1 connector in less than a year. 4 kids each needing a new lcd and glass. I originally found then on Groupon but I go to them directly now. Best prices around fast service. I did need warranty on one of the phones called in and they said bring it in and had me back up in about 2 hours for a connector job. I will continue to recommend this place to everyone I know. read more

Great service without a long wait or hassle. I will definitely use them again as well as refer their services.

Had my iphone 6 cracked screen repaired in 10-15 minutes. Will definitely use Matt again, if needed. He gave me the best price too. Excellent! read more

I shattered the screen on my iPhone 6s. In less than 10 minutes, these guys had me out the door. Price was better than other places I had checked. The screen looks brand new and works perfectly. I really appreciate the quick and efficient work for a great price. I'll definitely come back again should I ever have to. read more

Wireless Proz, LLC 7310 W McNab Rd STE 201 Tamarac FL 33321-5328 Complaint Description: Brought an IPAD for screen repair. They broke other parts for upcharging t a SENIOR CITIZEN. Jan 20, 2016 brought in IPAD2 for estimate of glass repair.Quoted 79.99, left it for repair. Told repair would be ready afternoon of same day. Did pick it up. KHAM was sales rep. I took it with me to San Francisco and the rest of the machine was now not working. I only looked at the glass. When I returned I brought it back on Feb 2, 2016. Told a female what happened. Took it in and supposed to repair. NOTHING was fixed. They called me a liar, and wanted to charge me additional 32.00 to repair cable that THEY BROKE, while working on glass. This article IPAD is several years old, but was in PERFECT condition except for the glass. They tried to take advantage of my Senior Status. It is NOT in WORKING condition now. I wasted my money on a glass. I would like it to be repaired or I should get a refund, in cash, as I paid that way. They can have the glass, I need the IPAD to work. PLEASE HELP. Your Desired Resolution: I would like it to be repaired or I should get a refund, in cash, as I paid that way. They can have the glass, I need the IPAD to work. They broke the inner parts upon their removal of the glass, it is evident. I would also accept a cash refund. Then I can take it elsewhere to repair. I use the machine all the time to see my grandchildren and cannot do that now. They are in another state and I miss seeing them on my IPAD. This case will be reviewed by a complaint specialist at Better Business Bureau, and then forwarded to the business for their response. It is our policy to allow the business 30 working days to respond to your complaint. You will be notified when the business has responded. What would you like to do next? View the status of your complaint Return to the BBB Homepage BBB Privacy Policy read more

They should change their name to Witless Proz They completely destroyed my daughters phone. Took them an hour to fix it, I should of knew then that it was going to be screwed up. The face of the phone is popping up. The home screen fell off. Scammers. Seems like they are racist. read more

Absolutely unprofessional. Went to the store on a Sunday at 2 PM... and it was not open even though the online hours said they would be open till 6 PM. I called the number provided on the store window and it went right to voicemail. I went back the next day and used a Groupon to get my iPhone 7 fixed. I went into the store with a perfectly functioning iPhone (besides a cracked screen). Initially I asked whether the store was normally open on Sundays and they confirmed that it was... except they decided to close early the day before because of a slow day (red flag #1). I drove 30 minutes just to have to be turned back the day before. Regardless, I thought I would trust them and was told it would take 15 minutes to fix my screen. After 45 minutes of waiting, Matt informed me he would need another 3-4 hours to fix the screen as he was having some difficulty and needed a piece that was about to be shipped in (red flag #2). I waited the 4 hours and returned back to hear that my phone screen was fixed, but my home button had stopped working. I was told it wasn't their fault or my fault, but simply because apple had an update and a glitch with the update caused replaced screens to lose the functionality of the home button (red flag #3). I was weary of this news and was asked by Matt if he could import all my data onto his laptop so he could wipe my phone and try to see if restarting it would cause the home button to work again. I agreed because I was desperate. After 15 minutes, there was still no luck. I could see panic in Matt's face, which seemed somewhat fishy (red flag #4). He told me that once he got an iPhone 7 home button in the store I could message his personal phone number (which he had given me that day) to get the button fixed "for free". He told me to message him every few days to see if he got the piece. A few days later, I messaged him... and got no response (red flag #5). I waited a few more days to message again... and still got no response(red flag #6). I have provided a screenshot of our messages below. I messaged him again today with the mindset that maybe he was just busy when I had previously messaged him... and still no response (red flag #7). Not to mention, the screen that he did replace has some glitches and often needs to be restarted to function properly. There are even times when I have to apply more pressure to the screen in order to use it (red flag #8). It's very very frustrating. I like to think the best in people, but as an 18 year old college student with a minimum wage job... I feel really taken advantage of and cheated. I will personally never go back to this store again and I will definitely inform all my friends and family to never waste their money here like I did. I spent $80 to fix a cracked screen and ended up with a slow/glitched phone with a broken home button. read more

Wireless Proz - Message #1 - Mobile Phones Near Me - Tamarac, Florida

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I bought my mom a groupon to have her phone fixed here at wireless proz. I don't know how many older ones they have scammed in the past but when my mom called me and told me they said " it would be another $65 out of pocket with a groupon worth $50", I had to call these guys and get to the bottom of it. I called and I did get a shady feel for these guys. I did end up getting her phone fixed and she is happy with the result but if she didn't tell about this they would have taken her for another $65 plus my $22 for the groupon. Be careful with these guys and always do your homework wherever you go for services! read more

I foolishly washed my iPhone 5S in the washing machine. I took my phone to them and they didn't make any promises but I came back a few hours later and the two techs worked diligently on my phone and was able to restore my phone. Not sure exactly how they did it but I'm thankful for them. And they recommended that I still put it in rice to absorb any excess water. My screen did have some water damage but in the coming days that cleared up. They were all courteous and the price was right. read more

Went in to repair 2 iPhones. We had very little wait time, we were there no longer than 30 mins. The store was clean, orginized and very professional. The owner of the store and the tech both seemed to have a lot of experince and were very knowlagable. They did a great job, the work was clean, unlike other screen replacement jobs I have seen. The prices were very reasonable and I will absolutely use them again if needed. read more

Wireless Proz is a gem for those who have done damage to their tablets and phones! I was lucky to discover them when I did because I severely damaged my brand new iPhone. The techs were able to get my device back to me quickly and professionally! I was also able to sell my phone to them when I upgraded to a new device. They offered me a higher price than the websites that you see advertise on tv and Facebook. Do not pass these guys up for your phone needs! read more

These guys are awesome. Very upfront, no BS, take great care of you. They were able to fix my cracked screen issue in record time, at a fair price. read more

Used a Groupon for a screen repair. Wasn't sure what to expect. But was pleasantly surprised. I received great service. I had very little wait time and could definitely use again read more

Terrible service. They don't know what they do. They tried to repair the screen of my iPad twice and it kept falling down (both times happened on the following day). When I got back again (after the screen detached for the second time) they wanted me to pay for another screen. First they lied to me saying that the frame was damaged, then they told me the screen detached because I dropped the iPad. The guy there kept saying that it was my fault and they were not going to pay me back and if I wanted the iPad to be fixed, I needed to pay for another screen. They are professional liars. I took my iPad to another place and they repaired it in less than three hours and the iPad is perfectly working now. Don't spend you money in this place. These people are scammers. They should be put out of business. read more

Service was very quick! The process was very simple and my phone looks great. Definitely going to recommend

Such a pleasure doing business here. The owner is a fantastic guy and works in the store every day providing the most customer satisfaction. From selling iPhones, to buying iPhones. To repair and do it in 20 min. Fuck going to mall and having them tax u. Real recognize real. Had to shout out:) read more

THANK YOU MATT!!! I'd to thank you for your great service and your patience for explaining everything to me about my iPhone. I'll be handling all my tech needs through you moving forward. read more

Great place. I always bring my i-phones there for glass, LCD, and battery issues. Matt is great, prices are the lowest. I actually drive from Weston to his shop when I am in need of repair of one of our 4 phones. Close to 1 hour round trip. It's worth it. Highly recommend. read more

If you are trying to get your iPhone 6 screen fixed do not go here!!! I got my iPhone 6 fixed here and ended up having to go back 3 more times because the screen kept on lifting and others had the same complaint but I found out after the fact. After the third time my screen lifted and this time my iPhone 6 home button stopped working, I just went to buy another iPhone because the boys at the store seemed as if they could not get it right. Not only that but half of the time they were telling me I have to come back because they do not have the equipment. Even when I went back to the store they fixed it and it still kept on lifting, they were asking me for my receipt which I did have and it still was like pulling teeth with them. Do not waste your money!!! read more

After the first hour of getting my phone my picture screen was black so I called back in a panic and he told me to reset my phone. This is after I took the screen cover off, which was destroyed after I took it off .Then the picture screen was fine. They should've done that at the shop .I got my phone fixed last week, and the guy told me wireless pros did not fix my phone because there are screws missing in it ,and screws that were unscrewed and also film covers still on. I had to wait a day and a half for my phone to get fixed because they don't have colors in stock. Place is a complete joke and finding out months later that they did not fix my phone is upsetting. read more

Worst company to do business with. I gave my phone to them Wednesday November 15th they said it would be ready by the following Thursday, I went for it on Friday but it was not ready. When I got the phone the touchscreen was not working. Today is Saturday November 8th, and I don't have my phone. read more

Came in without an appointment, got taken care of right away and had the phone ready to go within two hours! And it looks good as new !

Very bad job quality. I took my daughter's iPad to repair the screen and they were not able to change the screen after trying twice. They obviously don't have experience to fix an iPad. Don't spend your money and time in this place. read more

WORST EXPERIENCE EVER! They sent me the wrong case, as they requested I sent it back and they NEVER replaced it with the correct item and on top of that they kept my money, I did not get the product or the refund and Nate Souza told me to "do whatever I wish" because they would not do anything else about it, BIG SCAM!!!! read more

I found a deal in Groupon to fix my broken screen. Before buying this coupon I had some questions and called the store. Since this is a very small store and very disorganized, they didn't answer my phone call. I read some reviews and decided to go with them since it wasn't that expensive and I was gonna sell the phone so I didn't want to pay too much. When I got to the store, the guy treated me like his friend and told me that he fall asleep and got late to the store and that's why no one was answering the phone. This happens to me all the time and I understand but you should NO tell your customers. When I told him I had a groupon, he made an unhappy face and quoted me much more than UBreakIFix. After some push back, he went to their website and decided to charged me the same. I accepted and advice him that someone else will pick up the phone later. Five hours later my mother in law called saying that the phone wasn't turning on and if I had done any damage to it. First at all, when I left the phone with them it had a passcode so I had to called the owner and ask for the passcode. So the phone was working fine when I left it there. The phone had no service and no wifi. So when I spoke with the technician, he said that while he was fixing the phone, something like a notification made the phone burn out. The first thing you should know when fixing any electronic is to unplug it and turn it off. How come you didn't do it? and I explained to him that the phone had no service and how come somehting came through. He couldn't explained and said that maybe an alarm or something not requiring service. Anyhow, he adviced they will send the phone to another place to have it fix and it could take 5-7 business days. After 7 business days, no one called, so I called them and they didn't know anything, they adviced to call back again later. This has been going on for 3 weeks. I took the phone there on 11.11.15 and I still haven't gotten any answer from them. I was tired and upset of calling every day and kept telling me to call back at a later time. I don't have time for this crap. Finally on Thursday, Brandon told me that they didn't break my phone and that pretty much I had to wait for the shipment. I was super mad and of course yelled at him, and in return he yelled back at me which only made me feel worse. Why can't you at least apologize and take resposibility for what you've done??? Why do you have a groupon when you're not willing to take it??? YOU DONT KNOW WNYTHING ABOUT CUSTOMER SERVICE AND SATISFACTION OR HOW TO HANDLE YOUR BUSINESS. Brandon promised to call me back on Friday with an answer on when I will get my phone and today is Wednesday and I'm still waiting. They know my phone # now and they wont even take any calls from me. WORSE CUSTOMER SERVICE EVER. Pay a few more $$$ and save the headache from this place. Every day someone new answers the phone and no one knows what is going on. Yesterday I spoke with the manager and he told me that because of the Holidays, there are delays. Delays are few days no weeks. I asked him to check the tracking info so he could give me a date of when I can pick up my phone, and he said he didn't have any info only his boos who is Nick. I asked the manager to ask Nick for the tracking and let me know and he said he would do it. Over 24hrs later they still don't know when. THIS IS STUPID AND RIDICULOUS. read more

don not go here unless you want to experience glitches often with your ipad I brought my ipad mini 2 in when I got it back it had major glitches you could not type well it would end up auto clicking the wrong letter opening the wrong apps and over clicked keys often even if you only clicked once at least i could use it when the screen was cracked now i must repeatedly flip it to barely use it don not go here unless you want an i[ad that looks good but barely works. read more

don't buy from them! they sold me a samsung galaxy s7 and it comes out after a week that has an outstanding balance with t-mobile adn they told me nothing about it, then they stole me 20 dollars for unlock it and after i payed they dont answer me anymore to mails and messages. at today the phone is locked and they dont want to refund me. SCAM DONT BUY read more