The owners have always got right back to me promptly anytime I've ever had questions or did…read morebusiness with them!!! Thanks guys!!

My Samsung Galaxy Note 3 sat in about an inch of water for a couple of hours. I tried the rice…read moretrick for a few days, then I tried the freezer trick, but still no screen function. I took it in to the Verizon store and they kindly told me it was all over and I should look at picking up a used phone - it seems the Note 2s are going cheap on eBay. But then I was directed to GetMoe and on the SAME DAY I took in my dead phone, Moe had it back and running! Like MAGIC! I used to manage a technology store where we did in house repairs, so I know a little of what is involved. Moe did a fantastic job and he had the tools and parts needed to service all the big brands. If your cell phone is busted - go see Moe! NOTE: GetMoe may not be open right at ten am. Call ahead if you're making a trip to the store, and make sure they're open.

I am sad that aha is no longer open. I am not at all tech savvy but I could go into aha with total…read moretrust and confidence that I would not be screwed over or taken advantage of. There were even a couple of times where Joel took the time to trouble shoot and ultimately fix whatever the issue was and then offer no charge. Looking back, I wonder if this was possibly because my issue was minor- something that most people would be able to understand and therefore take care of on their own but either way, in this day and age, it's next to impossible to find that kind of generous kindness. As a thank you, I always tipped him. Yesterday I had to jump through hoops just to try to fix my phone and to buy a new phone. It was very stressful and annoying. The whole time I kept saying to my husband that I wished aha was still open. So Joel, if you see this, thank you and know that a lot of people miss aha!

Joel was awesome. He is always very helpful and informative, and is willing to go the extra mile…read morefor his customers. I have Simple Mobile that I got through him, and my partner is on Page Plus, also through him, and the service and phones are great - so much better than Boost that I had before. I'd highly recommend Aha! Wireless to anyone looking for better service (just not Boost), and a great price on repairs - my broken iPhone screen cost less than half the price of the Apple store, and I haven't had a problem since! Great job, guys!

If I could give zero stars I would. The worst customer service I have ever experienced and…read moremanagement takes no responsibility. I have never experienced such difficulty in simply upgrading to a new phone. My old phone was deactivated and they literally sent me home with a new SIM card with the new phone sitting right there and told me to just order online and wait for two weeks. I was put on hold for over 10 minutes several times and when I spoke to the sales associate that took care of this interaction his response was "I don't own At&T so I can't control anything" and the managers response was "I'm not really sure what happened since I didn't take part in the interaction". So if you can go to literally any other store I would do that because the employees at this location do not care about the customers.

I'd give zero stars if I could. My story is too long but I'll try a condensed version. The…read moremanager has zero clue what she's talking about. I had a decent plan prior to going there but the manager convinced me she could save me over $100 a month. I have 10 lines, which I know isn't AT & T's issue. So, she told me I'd save $100+ a month. I was very concerned about changing anything because you can't go back once you change but she talked me into it because I was spending WAY too much money and she was going to fix that and blah, blah, blah. She promised me that I wouldn't lose my employee discount and all the other perks I had after being a customer for almost twenty years. I had two phones to trade in and only got credit for one. Couldn't prove I turned in the phone even though I took a picture of the receipt because their printers weren't working the day I was there. I'm still not getting credit for the one phone. I hesitated going to that store in the first place because I had a bad experience there once before but I bit the bullet and went. Ugh. At the end of this, I was screwed royally, lost my employee discount and my bill is OVER $100 more a month. I'm trying to work with actual AT & T retention department to try to fix this mess all these months later. There is so much more to this story but you get the gist. Just don't go. Stay away from that place. They truly do not know the rules of AT & T.

Donnie was extremely friendly and very helpfu!! He took care of the issue I was having. for some…read morereason, the cricket app was not accepting my credit card to pay my bill. After going to multiple stores trying to find cricket prepaid I was unsuccessful and went to retail Store. Thanks again Donnie!! Anna

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Stow store today.

Tech was extremely polite with great customer service. He went above & beyond to replace my battery.read more

I wish I could give this terrible place no stars. not only is my phone screen still extremely…read moreglitchy after the second day of them replacing my screen, and because they didn't replace my iPhone with apple products so my Face ID doesn't work anymore, they also tried lying to me saying I was wrong and it's because I dropped it too many times, and they blocked me without even trying to find a solution. don't do it sis

This place is great. They fixed my charging port same day and I'm very happy about it. I would…read morehighly recommend this company to everyone.

This place is great! The guy working cleaned out my phone's charging port for free. I thought it…read morewas broken for sure!