Super friendly customer service and prompt with my online order. Comparable pricing and selectionread more

If you're going to force me to use the self-checkout, then stand over me and watch like a hawk that…read moreI scan everything without even saying "how are you or go screw yourself." I have a suggestion to help you avoid the theft you're worried about... ...you ring up my items!

They are farming out their appointment scheduling to another country. The first person was so hard…read moreto understand I just had to hang up on because he couldn't comprehend the spelling of the last name or the date of birth. I called back and got a different person who was a little easier to understand, but it took way too long to make an appointment and the appointment time I chose could not be confirmed so she had to call the local office which put her on hold I was kept on hold and ended up having to change the appointment time. Too over 20 minutes on the second attempt, to schedule an appointment for an established patient. Absolutely frustrating.

Unfortunately, from start to finish, the visit was extremely disappointing and did not meet the…read morestandard of care or professionalism I was expecting, particularly given how highly your practice had been recommended. Upon arrival, my first impression was concerning. While waiting, another patient left the office stating they had been waiting over three hours and that this was "the norm" every time they visited. Regrettably, my own appointment ultimately took approximately two hours, which appears to confirm that long wait times are a systemic issue. During my initial screening, I informed the technician that I cannot be dilated due to a medical condition. I also explained that my medical insurance has covered retinal imaging for the past three years at my previous eye care center as an alternative. I was told this would need to be checked. I was then sent back to the waiting room and, roughly 20 minutes later, brought to the imaging area. At that time, I was told there was no clear answer regarding coverage, but that the photos would be done anyway. During this interaction, Dr. Cash came in, examined my eyes, and instructed the technician to proceed with the photos. At no point during any of these conversations was I informed that I would be financially responsible for the imaging, nor was I asked for consent to proceed knowing there would be an out-of-pocket charge. Based on my prior experience and the information provided, I reasonably assumed the photos would be covered by my medical insurance as they had been in previous years. After completing my exam,which I would like to note was handled very thoroughly and professionally by Dr. Boyd,I was taken to the lobby to select glasses and check out. It was at this point that I was informed I would be charged for the imaging. When I questioned this, I spoke with the manager, Benja. Unfortunately, her response was rude, dismissive, and unwilling to explore any resolution or attempt to work with me regarding the charge, despite the lack of disclosure beforehand and the fact that the photos were ok'ed by Dr. Cash. Benja's attitude and refusal to assist were extremely disappointing and left me feeling disrespected as a patient. This interaction ultimately overshadowed the positive experiences I had with Jasmyn and Dr. Boyd, both of whom were friendly, accommodating, and thorough. This was my family's first visit to your practice, and due to this experience, we will not be returning. I have also shared this incident with family and friends who currently use or were considering your center, and they have expressed similar concerns about trust and transparency as a result. This outcome is unfortunate, especially given the strong recommendations I had received prior to scheduling my appointment. I believe patients should be clearly informed of any charges before services are performed, particularly when alternatives are discussed and prior coverage history is communicated. I hope this feedback is taken seriously and used to improve patient communication, billing transparency, and management interactions moving forward

I am not impressed with the cleanliness of any of the area Walgreens and this store is no…read moreexception. The store, however, is fairly well stocked - there were a few sale items that I came in for that were not available but I still managed to get most things on my list. The issue was that I didn't receive the register rewards that I earned. I was already in the car when I looked at my receipt. I was missing $16. I went back into the store but the clerk had no idea how to resolve the issue. Even though it was their mistake, the onus was on me to show each offer and each item that I purchased that fulfilled the offer. I did finally receive my rewards but I wonder how many other people get home and realize the store's mistake - I'm sure I'm not the only person this has happened to. Just avoid my frustration, check your receipt before leaving the store. Or, do what I'm going to do, shop somewhere else.

The staff is dismissive and condescending. Missing refills on a prescription and they say well it's…read morea glitch I can call the doctor. I don't want you bothering my doctor because your system lost my refills.

Easy to schedule! The staff is super nice and accommodating. We felt welcomed as soon as we…read morearrived. Great frame selection. Both my son and daughter have both went there. Great experience both times.

Amazing response and sense of urgency. The staff is filled with even more amazing people who treat…read moreyou with absolute respect and make sure you get what you're paying for and then some. The only quality place in Huntsville when it comes to contacts and glasses. Don't go anywhere but here. Keep it up everyone you all are phenomenal at your jobs!

To start, everyone here was so nice, I don't quite see how there's any bad reviews. The eye doctor…read morewas one of the best eye doctors I've seen in a long time, and helped me out with any and all questions I had. The ladies at the front were very nice and respectful as well. And to the person who actually checked me out for the frames and glasses you were amazing as well, I don't remember your name but if I get it I'll see if I can add it to this review. That said I would definitely recommend this place to anyone and I'm definitely going to be brining my Fiancée here in the near future for some glasses!

Their customer service is rude. They have taken months to get my contacts. The ones I have are…read moregiving me problems. This has been the worst experience I've had with a a vision place. It's called Americas Best, and it ain't even the best in Athens, Alabama.

I'm really heartbroken that I Trieste Jared with my ring resizing. I brought a ring in from a…read moredifferent company. The woman was talking then up like they were the best in the business and that they had recently acquired Zales and already owned Kay. She talked about how Kay messed things up on her ring. Made it seem like this place had high standards. I got my ring back and the residing is horrendous. It is too big, the bottom if the band is uneven and they have destroyed the trademark and stamp on the inside of the band. I repurchased this ring second hand because I loved the one I lost so much, and I hate that I trusted this company with my ring.

Thanks for fitting my watch quickly and efficiently. Grade A service. No wait, fair price.read more

I went into this store for the first time today and bought four items from Jack. He was nice and…read moreknowledgeable. Will definitely be returning to this GNC.

The staff here is very friendly and they seem pretty knowledgeable. I knock off a star because they…read morepush pretty hard to sell you stuff you didn't come in there to buy. I don't like being pressured, but they do it in a kind way and always disguise it as saving you money. Since everyone does it the same way, I'm guessing it is a GNC-wide training thing. Hey, I don't blame 'em. If you can look past that and not get suckered, this is a solid place to stock up on your vitamins. I take GNC fish oil and Mega Man vitamin packs daily and they both work well.

It is a very inviting atmosphere. The staff is very understanding, patient, and accommodating. I've…read morebeen going to Dr. McRoy for years. She truly cares for all of her patients and it shows in how she interacts with each of us.

Very personal practice!! Love the doctors and the staff !! Very thorough exam process!read more