Got my screen fix at this place and now my home button is broken wth.... pay 130 for this bull…read morecrap. so disappointed! Don't waste your time here and money. Plus the guy that help us is so rude. He was on his phone the whole time and talk to us too and we wasn't sure if he was talking to us or the person on bluetooth. Definitely do not recommend this to anyone. Only if i give them a 0 star.

IPhone worked before I brought it in. Just had a cracked screen. The girl working on it just…read morecracked the motherboard and now it is unusable. She said that it is the chance you take bringing it in and is going to just hand me the phone she broke back.

Amazing service!!! Viewmont Wireless was quick to respond when I put a request for quote in to 4…read moredifferent cell phone repair places. Their prices are great and customer service is outstanding! I went in with two cracked phones, one of which I thought was un-repairable. The staff member we worked with was courteous and knowledgeable. He had the phones done quickly and still apologized for taking too long. I hope I never have to repair a cracked screen, but if I did, this would be my go to place. I will recommend them to all my friends and family.

From the owner: We are you first and last stop wireless shop, everything from replacement cell phones to repairs!…read more Full inventory of high quality used and new phones, low cost unlimited prepaid cell phone service. Premium quality hybrid cases, Otter Box, and Ballistics!

Excellent customer service!!! Fixed my loose screen that had been replaced earlier with no problem…read more Manager was extra thoughtful and kind!!

Never go to cellairis ever I was there for 3 hours and they didn't fix my phone and then charged me…read more20 dollars for labor and workers are rude they were talking crap about me never go

Broke phone and blamed it on us after we came in for a small screen repair. We are suing them…read morecurrently.

I purchased an item from these guys and after I got home, I wasn't happy with how it worked. I…read morereturned a few days later and explained my issue. The gentleman working was super friendly and understanding. He promptly gave me a refund

They take advantage of you! They fix your screen with something cheap and it just breaks. They told…read moreme I dropped my phone the second time, i did not. Got it fixed Friday and it's Sunday and it cracked. So I go back thinking they'll fix it right since it hasn't been 2 days and it's cracked already. I'm a safe person and my phone is my life. My mind won't let me keep a cracked screen. They made me pay $140 extra after paying almost $200 the first time. Worst experience ever. Should've gone somewhere else but that's on me. Terrible service. They try to make you get more things and pay more as you're already spending $200

Brought my iPhone 12 pro max here for repair upon leaving I discovered that they had messed up my…read morecamera. They refused to fix it. Terrible experience would not recommend.

PSA: First off I would give negative stars if I could. DO NOT GO HERE(there are multiple other…read moreplaces completely capable & will not try to steal money from you in the hickory location)-- I recommend union square computers-- My husband brought my laptop that I purchased less than a year ago from this Best Buy to the geek squad location in hickory nc where I was told it would cost 100$ for a diagnostic test that they would have to perform in the back as they don't have the ability to do in front of house and that they would have to keep my computer over night. I was told that this was likely a software issue AS WELL AS a hardware issue when he looked at my computer screen, but there was no way it could be determined until a diagnostic test was performed. After looking laptop up and finding out it was still under warranty, my husband asked what that would cover. He was told that HP would cover hardware damage only. When asked if we could just send the computer in to HP to diagnose since he couldn't say which issue it was in order to save money as this laptop was only 500$, my husband was told that it was DEFINITELY a software issue that HP wouldn't cover that he knew this for certain and they needed to keep it to diagnose. After questioning how he knew that after being told originally he couldn't tell me what it was bc it had to be diagnosed first, the tech responded that by looking at it he could just tell it was not just hardware and HP wouldn't cover it. We decided to take it elsewhere to the place I recommended where they actually did a diagnostic test for free that showed it was in fact a hardware issue that HP would cover bc it was still under warranty. They also explained how to contact HP to send it off. it was a hardware issue HP IS COVERING FOR FREE with warranty. Needless to say the computer tech at geek squad is incompetent and only there to take your money. They also try to sell you a BS warranty that's 250$ that they say covers all devices WHICH DOES NOT COVER ALL DEVICES bc they get a bonus for selling. I will not be returning and you should never take any device here as they clearly hire incompetent greedy individuals. Kindness goes a long way, maybe attempt that next time a customer walks in.

I ordered two monitors for my sons new computers four days ago. The app said they would be here…read moretoday (Sunday). The app never updated and no one at Best Buy would answer the phone. So, we loaded up and drove all the way down there just to find out, "I don't know why they would tell you Sunday. We don't get trucks on Sundays". So, tomorrow we get to drive all the way back and maybe they'll be there. Why does it take four or five days to get something from 40 miles away? If someone would just answer the phone, I would have been saved a trip and I wouldn't be ticked off.

Unimpressed. The hickory store desk operator was friendly enough, but Cricket is quite difficult…read moreto pay a bill for someone that you are attempting to help. Not impressed with how difficult Cricket is. I do not currently understand why they purposely are this way.

Worst spot to get the iPhone 17 Pro Max went to purchase it here and I got the phone in payments…read morethrough progressive leasing, and I did my math and the phone was 1,200 and if I waited the 12 months to pay off the phone it was a 2.4% fee which comes out to 2,880 and on the Progressive leasing it says that I owe them almost 3,200 and I went to the store in Hickory and I spoke to the short black guy with a gap between his teeth and a short sped Hispanic girl and they told me that they couldn't do anything about it and told me to call progressive leasing. did not care at all and was speaking to her mid conversation she told me to move to the side because she was taking another customer instead of me which I was there before them and she did that twice I do not recommend the store. go to Conover and if they don't have the phone that you want there I recommend you just wait until they have it because this store has really bad customer service and like to put hidden fees in your account.

this is the fourth time I've used them for yet another Repair. This time I really screwed my phone…read moreup and had to have the screen replaced. They had the item in stock and got me out the door seamlessly. I highly recommend them. They have a friendly and knowledgeable staff.

After 3 weeks having my X box they had every excuse for not even looking at it. I went back and…read morepicked it up and was told my $25 dollar deposit was non refundable! I will go every where else I can to get anything fixed now. I will never set foot in that place again ever!! 11

The worst wireless company in the world and has been for years! Glad to see them being bought out…read moreby Verizon. It's about damn time!!! As someone from the area and having cell phones for the last 30 years, I can't tell you how happy I am to see this shady and underhanded company go away!!! Back in the analog days of cell phones, when there were a lot of regional carriers, they were pretty good but when cell service went digital and 3g and 4g started coming about,they went downhill fast and so did their service.They did not have the customers or the money to try and compete with the big guys but they tried when they should have just stayed a regional carrier.It made absolutely no sense why a carrier that only served 6 counties in N.C. to start,thought that somehow they could do nationwide. It was ridiculous!!! Most people don't know but ever since 4g came out in the area in 2011,carolina west has being using Verizon transmitters to provide 4g in the area and now 5g. They didn't have the money in 2011 to buy their own equipment but they were a "nationwide "carrier? Yeah right!!! It was all a joke and they should have closed then. They have had so many roaming disagreements with other carriers over the years,it is pathetic. They don't get along with anyone and they damn sure don't care about their customers. They never have.Customer service sucks because of the culture set by their useless ceo,if you want to call him that. As someone who has met him and talked with him, I can't tell tell you first hand,there is a reason nobody ever got any good customer service there. It started with him. The only thing he has been worried about is padding his own pockets and to hell with everything else. Their prices have been ridiculous for years. A little regional carrier,covering only 11 counties at the end,charged customers more than the big national carriers do and they only serve 11 N.C. counties!!! It's insane that people in the area were paying that when they could have had any of the big 3 for less than they were paying this useless company. Verizon taking over this Mom and Pop shop has been the best news for the area in over 30 years. I know the locals are having a fit, wondering what will happen to their service but trust me guys, it only gets better from here. You will see soon enough and then you will wonder how and why did you support this useless company for so long when you can actually use your phone everywhere you go, instead of worrying about going over your roaming allotment when you do travel outside their very small service area. The bills will be about the same for some of you and for others, it will be cheaper since Verizon just announced the simplicity plan for $30.plus taxes and fees and the price is guaranteed for 3 years. So good riddance to Carolina West Wireless!!! It's great news for the residents of the area.

I have had this cell service for years and the cell phone reception is worse and worse. I try to…read moresupport local businesses, but the service is horrible. I have tried to switch to Verizon, but CWW will not allow my number to be ported over.