‼‼DO NOT DO BUSSINESS HERE.‼‼ I wouldn't even give them a 1 star if it didn't make me & I was just…read moregonna take them to small claims court but wanted everyone else to know as well. Got my back glass "fixed" & didn't notice it didn't fit in my case until I got home because they told me it would be 25 minutes but instead it took an hour, after demanding my phone back 4 times somehow they were magically done, he put the back glass on & rubber bands around it and told me to take them off when I got home. Note there was also glue literally all over my phone because of how rushed they were. When I got home and took the rubber bands off the phone didn't even fit in my $60 CASEMATE case anymore. I came back to give them a chance to make it right & he said he would fix it for half price lol. My phone fell out and broke due to it not fitting in the case all the way. His advice was to pay $50 to fix it again and buy a new case which would put me over $100 AGAIN in less than a week. Apple will not touch the phone due to them touching it so I'm out of a $1,200 phone. Unfortunately for them I would rather pay double what my phone is worth for a lawyer than to let them get away with this. Even if I loose I'll spend the rest of my life warning people of this business. Also edit to add, while I was waiting for my phone they literally told everyone the same price for every device no matter what it is or what happened to it & they hound you to fix it right then and there putting people in the most awkward positions. There's way better places than this one to get your phone fixed in the hickory area.

I purchased an item from these guys and after I got home, I wasn't happy with how it worked. I…read morereturned a few days later and explained my issue. The gentleman working was super friendly and understanding. He promptly gave me a refund

Excellent customer service!!! Fixed my loose screen that had been replaced earlier with no problem…read more Manager was extra thoughtful and kind!!

Never go to cellairis ever I was there for 3 hours and they didn't fix my phone and then charged me…read more20 dollars for labor and workers are rude they were talking crap about me never go

They take advantage of you! They fix your screen with something cheap and it just breaks. They told…read moreme I dropped my phone the second time, i did not. Got it fixed Friday and it's Sunday and it cracked. So I go back thinking they'll fix it right since it hasn't been 2 days and it's cracked already. I'm a safe person and my phone is my life. My mind won't let me keep a cracked screen. They made me pay $140 extra after paying almost $200 the first time. Worst experience ever. Should've gone somewhere else but that's on me. Terrible service. They try to make you get more things and pay more as you're already spending $200

Brought my iPhone 12 pro max here for repair upon leaving I discovered that they had messed up my…read morecamera. They refused to fix it. Terrible experience would not recommend.

Great service - Great staff…read more Cricket is AT&T service for cheap. Angie and Greilynn are amazing representatives who are knowledgeable, helpful, and kind.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Conover store today.

Verizon is awful. No credit for return phone after a month. 2 hours on the phone with customer…read moreservice. Incompetent.

The place to go if you like NO customer service, overbilling, erroneous add-ons with no explanation…read moreor accountability, being taken advantage of, long wait times and absolutely no results. Never Again!!!!!!!!!!!!!!!! Jim

This is the worst AT&T STORE! and it's because of the manager Kira. She is the WORST! How is she in…read morecharge of anything let alone a corporate at&t store. I was in with my wife and son about 3 weeks ago and added 3 lines. The guy rep lied to me completely and added to my account with some kind of home protection tech and other things he never mentioned. They are liars! The are also unprofessional cussing, so loud, and the way they touch each other sexually is crazy. I was embarrassed for my 11 year old. When I asked to speak to the manager about what happened I was told she had a doctors appointment for a boot she's in that she's faking. Im guessing trying to get money from the company. It's like they hired scam artists to run that place. I'm so angry and now no one will help me and I am stuck paying a 500 plus dollar phone bill! Kira won't help or even take my calls.

From bottom to top the staff are incompetent. The manager doesn't care about her job. She pawns…read moreoff issues to the call department. She will disapear when needed. She speaks rudely to the customer and assumes all fault lies with the customer. Their service rep made a mistake in the store that cost us lots of money. they have zero accountability for errors they make. And they offer no hope in correcting the error. Please choose anybody but AT&T and this store!

My husband and I walked in to talk about upgrading our phones, adding a line, figuring out how the…read moreplans worked this time around because we walked in with laughable iPhone 12's. Poor LaMarr had his hands full with us! He was awesome, from the time we walked in until walking out the door with our family all in smiles and laughing. As he helped us find our plans, transfer the phones, and set up the new line, LaMarr seamlessly greeted each customer that walked in with an eye to see how busy it was becoming around us. He never lost his focus with us as he made sure others waiting were on their way to being helped. We had such a great morning when it could have been a real pain. It was fun! Thanks LaMarr!

Matt has been my Verizon rep for several years now. He is always very professional and helps me get…read morethe best deals/discounts and get any out-of-stock products as quickly as possible. My latest purchase was no exception to his normal excellent level of service! I highly recommend Cellular Sales, and Matt Day to anyone looking for mobile service, devices, or accessories!