I went to Office Depot too buy a new laptop. There was a lady who was working on the floor and a…read morelady sitting back behind a desk area. The lady who was working on the floor said that she had the computer I wanted in stock, but then I heard her talking to the lady behind the desk saying "no sorry, you can't sell the display unless it goes on clearance" so I asked if we could order it and she said something completely contradictory, she goes "you can't order clearance items." The other lady told her it was not a clearance item, so the lady behind the desk says very rudely to the other lady "I don't know which one they want." Then she looked at us and goes "sorry, I'm trying to do something else." I started to get her to order one for us, but I changed my mind after I found out that they didn't have site to store orders. The combination of her attitude and the fact that I would have to have it shipped to my house made me change my mind. And she really couldn't have cared less if I had purchased it from Office Depot or not, her attitude the whole time seemed to be that I was interrupting her with whatever she was working on

i had to poo really bad the restroom was clean ... staff is nice and professional .. Melissa helped…read moreme print my birthday invitations very fast very helpful. i come here often i always buy my supplies here.

Was disappointed I didn't carry any bench made knives. Not sure why all the other academies do…read more Just thought I would look through them while I was in town, but no luck there. Store employees seem uninterested in assisting customers. No one volunteered to see if I needed anything or if I was finding what I was looking for. Did check out the barbecue pits in front and they also didn't have the one I really liked that is at my store in Kyle. So if I was in town and needed something that only Academy had, I would probably shop here but otherwise I'll wait till I get back home

I went to a Academy looking for a gift for someone. I did not have to look around for very long…read morebefore I found a good deal on some t-shirts. When I went to the cash register there was no one in line in front of me. The cashier was very friendly. I was able to get a gift receipt for the shirt and the checker made sure to hand me the gift receipt separately so that it wouldn't get lost. I probably only spent 15 minutes in the store including the time that it took me to shop around for the gift. I feel like I got a good deal and the shopping experience was nice.

I killed my phone and needed to replace it. I showed up about 30 minutes before closing. There were…read moretwo other customers ahead of me and only one representative working. Kena was absolutely amazing. She helped all of us simultaneously. She is smart, efficient very helpful and kind. I was out of there in under and hour. If you go to this store, hopefully Kena is working and she can help you. She was the best representative I've ever had at an AT&T store.

Not enough staff, I waited for 2 hours with only one customer infront of me (was told there was…read moreanother rep that would come in soon from lunch break) still nothing I intended to just do a small purchase and couldn't even do that because I had to be somewhere the next hour and yet was still left waiting, I just left it's ridiculous, time is money and that store wasted enough.

I went into this Verizon Reseller around 4 pm on Sunday June 22, intending to buy a new Apple…read moreIPhone. Rather than order online, I wanted to support a local business. I was very disappointed to see the young man working there not wearing a mask. When I commented about his not wearing a mask, he grinned and shook his head. I then shared that I was leaving and would buy online. I'm nearly 60,and view it as rude and selfish that during the current situation people don't wear masks ... since the masks protect others. But I will simply not support businesses that don't mandate masks for employees. I've subsequently bought the 11 Pro Max online from Apple - so this business lost a good sale due to not showing they care about the health of their customers.

I was here on a Friday and was greeted by Stephanie. I needed help placing an insurance claim for a…read morecracked phone. She provided the best service I have received in a long time. Just helpful and friendly. The two young ladies here are top notch. Both really want to help and provide good solutions. If you are in need of cell service you can't go wrong here.

This has been the worst experience I've ever had at an America's Best location. Save yourself the…read morehassle and go somewhere else. I'm writing this because I called today and requested that someone in charge call me and, I have yet to receive a phone call. I've been a loyal customer of America's Best for many years at a different location, so when we moved to Huntsville I didn't hesitate to schedule appointments for my entire family. Unfortunately, this location has been incredibly frustrating to deal with. First, my mom was charged twice for her visit--over $500 in duplicate charges. Mistakes can happen, but getting the refund took over a month and required multiple calls to both the store and the corporate office before it was finally resolved. Then there's my situation. My glasses came back with an incorrect prescription, which again, I understand can occasionally happen. Not a big deal . However, what I cannot understand is the lack of follow-up and accountability afterward. I am now going on three months without my glasses because the store apparently doesn't know where my replacement lenses are. No one has called me with any updates, and every time I reach out I get vague answers with no resolution. And the young lady answering the phone acts annoyed that she has to look up information. I've been waiting over a month just for a replacement pair of lenses, with no communication, and I feel like this situation is completely unacceptable. I'm not an unreasonable person, and I understand that things can go wrong. But the poor communication, lack of urgency, and overall disorganization at this location have made what should have been a simple process incredibly frustrating and inconvenient. After years of being a customer, this experience has been extremely disappointing. I will not be returning.

The office is set up kinda strange. The waiting room is in the back and kind of looks like a bus…read morestation. The prices are good. The people who do the exams are nice, but the receptionist is exceptionally rude... to everyone. She was being rude to her co worker when I walked in, she was being rude to another customer after that, she made me feel like I was in the way and bothering her and had I not heard her being rude to everyone else it probably would have hurt my feelings. She handed me a tablet to fill out my intake form and and told me to sit at one of the eyeglass fitting tables to fill it out. I was waiting for her to finish talking to a customer and she goes "UM CAN YOU BRING THAT TO ME." So I did. Then I went and sat down where she had told me to sit while I was doing my intake information and she said "Did you want to browse for glasses." I told her I needed to wait until I got the trial contacts and she said "OK then you can go back there." Like I was supposed to have known there was a waiting area behind the main part of the store and she was trying to get me out of the way. It wasn't what she said, it was how she said it. And if she would have just given full instructions "take this tablet and fill out the information, then when you finish bring it to me and then you can go have a seat back in the waiting area over there" I would have known what to do and she wouldn't have had to holler at me across the store in front of everyone. But it's not Americas best fault, she just seems to be a harsh talking lady that isn't really nice to anyone.. But the wait time wasn't very long. The exam went smoothly. They didn't carry my strength in the brand of contacts I use so they didn't have the trial pair, which stinks because I can't see well enough to pick out my own glasses but other than that the experience was good.

Great service, drive thru & always have specials. Located near Walmart & other popular businesses.read more

The attendant was rude over the phone and hung up on me twice when I called. When I asked for a…read moreprice over the phone I was told he does not give prices over the phone (he did 3 months ago). How do you think a lot of people do business, especially when I am going to be driving from 50 miles away!!! He just lost my business...

The customer service here is great and they are knowledgeable too. My Go to place. They have a…read moregreat selection and it's good value.