I have been a Verizon customer for over 15 years, and have been to many Verizon stores over the…read morecountry for various reasons. I recently had issues with multiple SIMS in my cell phone, and stopped in to the Parkville, MO Verizon store. I was immediately greeted by Alexis, who immediatly understood my issues, had the technological knowledge to promptly correct the phone performance, and she conducted herself professionally and with a great attitude. Every Verizon employee, as well as every employee in a customer service position, could learn from Alexis' skill, tact and professional behavior. She was positive, spirited and conveyed a great tact while fixinf my phone. Thank you Alexis!

Worst experience of my life. Sold us a hospital bed for my father - installer was incapable of…read moreassembling, bed failed within days. Took multiple weeks to receive another bed, same installer was sent to assemble. Bed failed withing 24 hours. Eric promised for weeks that a new bed was on the way while my father remained bed bound with no capability to sit up. Eric consistently over-promised and under-delivered on his deadlines - everyday would promise the bed would be delivered tomorrow - for weeks. We purchased a bed from an alternate vendor, and have spent months trying to get the bed returned, the bed was returned and received by Eric over 5 weeks ago - everyday he promises he has sent the refund or will send it today or I should receive it today - he always has a story. Finally today after threatening to escalate I received a $500 refund, a fraction of what the bed and other equipment cost. My experience has been that Eric is a very personable person who will over promise, under deliver and constantly lie to avoid accepting accountability for his failures, he will sound very convincing and authentic on the phone but will never follow through with his promises and will lie at every opportunity to avoid responsibility. I wouldn't wish Happy Living Medical Sales on my worst enemy.

I couldn't be happier with the service I've received from Eric at Happy Living Medical Sales…read more My power lift chair wasn't working and I feared that I'd have to replace the motor. But Eric talked me through the process to discover the problem. It was a minor fix. The big deal is that Eric wasn't the one who sold me this chair. It was an unknown online dealer! Eric could have treated me completely differently. He could have insisted on a service call. He could have told me it was the motor and really racked up the bill. But this man is completely ethical! He's an honest man of high character. I can't say enough good things about this man and his company. If you are looking for any kind of products that he sells, buy it from this company and this man. Wow!

This is totally my home store. I live right down the street. They may not always be "on top of…read morethings" but they are nice people which counts a lot to me. As for those who had issues a couple years ago. The people you speak of are gone. And they no longer do midnight releases. It's 9pm release and they want you to be there at 8:30 to get your receipt stamped and what not.

Horrible customer service. Had to wait in parking lot for about two hours to get A HEADSET because…read morethey have a ton of issues. First off let me buy one they didn't have then the second magically took about twice as long to process. Money has been taken both times and not even returned but I still haven't got my headset.

We both been having issues with messaging so Apple directed us to our carrier. It was busy so…read morethere's a wait. Jose greeted us and made sure to put us in rotation. He eventually was the person who helped us as well. One issue resolved as call blocking was enabled somehow and with a call he got it handled. My issue stemmed from RCS not working with an Android contact... so he reset and advised me to share that with the other person too. It must be on for us both. Jose was vey knowledgeable, professional and personable! This defines great service!

My son and I got to the store at 6:00 and literally closed it down, all due to a mobile, so-called…read moreexpert that clearly didn't have a clue. Thomas Wait unfortunately bumbled his way through the 2 hour process with no help from management until we left the store (due to closing) without my phone being on. I was transferred over to T-mobile but the service was not active. I went home and spoke to my previous carrier (something I could have done there) and got the green light to transfer, however had no way of doing it at home. The following day I showed up at the store to get the phone activated and the expert said he couldn't help me. Again without a phone until 4pm Saturday we called customer support and it took 2 1/2 hours to get what the "expert " screwed up in the store corrected and my service on. May I say customer support was amazing! If you can avoid this store do so!

I didn't much care for the sales girl here. I used to be in sales, and I know when someone is just…read morefeeding me information I want to hear for the sale. I want honest opinions, not just what you think I want to hear. The first pair I try on, she's like that's my favorite pair in the whole store, blah blah blah. I am willing to bet, any pair I picked up, she would have said the same thing. She also talked my sister out of a lovely set of Burberry glasses I liked, because she said they were trendy. Anything aside of a wayfarer or aviator can be considered trendy I guess, but if it looks good on you, you should rock it. All in all, not a great experience.

Great place, huge selection, very friendly helpful staff. Good clearance sales as well. And,…read moregreat location. Highly recommend.

just had Alex deliver a new Weber gas grill to my home in Blue Springs. He was absolutely the best…read more- kind, professional, and friendly, and went above and beyond by going over various components of the grill and how they worked. Kudos to this fine young man for a job well done.

Stopped in to grab a few items and was helped by Tommy, sales associate. He was very professional…read morewell groomed and was very knowledgeable. His help was greatly appreciated.

The Optometrist part of this location is absolutely wonderful but I will never use the other side…read moreto buy glasses again. It was not as pleasant as I thought it would be. No one was helpful in fact, my son's eyeglasses are too large for his face, yet no suggestions, guidance, or professional recommendations were provided during the selection process. When visiting an establishment like this, I rely on the expertise of the staff to ensure proper fit and value. Maybe I didn't receive the same help as the others because I'm a minority. Who knows. The only reason the rating is at a 3 is because of the medical side otherwise this would be a 1 for me.

The doctor was great along with his assistants. Very easy. Took my insurance and I bought 6 months…read moreof contacts with a great brand and it was the least expensive place I've ever bought from. Abosolutely love everything about this place.

BUYER BEWARE!!! I tried to return something that won't work…read morefor me. I politely explained this to the cashier. She said she would not be able to return the item because it wasn't something that has batteries. The item I was returning was in an unopened box and I had the receipt. This is UNACCEPTABLE.

A very helpful employee showed me products I was interested in buying and took the time to explain…read morethe benefits of the options. Beautifully crafted leather section as well. It was a very relaxed and positive environment. Great selections and a large store with a leather shop attached, so you can see the craftsmen making the wares. Highly recommend stopping in to say hi to Hayden; they have outstanding customer service.