Had my computer die on me and I had many personal files on the hard drive that needed transferred…read moreto a new external drive. Quoted price was excellent (compared to G Squad) and they had it done the same afternoon! End result was excellent with great friendly service at more than fair price! Running new computer with two hard drives and loving it! Highly recommend these folks!

Multiple electronic devices repaired by their electric wizard. A great repair job and experience…read moreevery time.

Fast service, teasonable price, clear explanation from technician. Only took 45 minutes to replace…read morethe battery. Now the phone functions well.

This business has always come in clutch. They are so fast, have good, honest prices, and has never…read morefailed me. I've fixed my iPhone screens, iPads, I think they do computers and batteries + other things. 11/10

I recommend. I had a positive experience. Reasonable price. Friendly owner. Thanks for fixing my…read morephones.

nicest guy around ! Always willing to help. Wish him all the best and will always send friends and…read morefamily to him ..

I went in to get a phone fixed not even 24 hours later my phone was on. But it was a black screen…read more Then when talking about it. He blamed me then he said that he put a different phone screen on. It didn't match my phone. Horrible service. Would not recommend this place

Look no further for a phone repair place. Fast and affordable with wonderful quality products. My…read morephone screen was completely useless and he diagnosed it quickly. Since it was just a screen issue, he offered two options: aftermarket for $110 and the true apple screen was $145. I chose the latter just to be on the safe side. It took an hour just because it was busy. He said it usually takes about 20 minutes. We came back in an hour and it was already ready. I also bought a cute phone case so in total it was $155. Soooo worth it.

Best repair shop in State College Cheaper price free case…read moreand screen protector Screen repair takes 20minutes

From the owner: Get a quick phone ,tablet, iPhone ,Samsung ,Android repair in Pennsylvania. Penn Phone Fix is your…read moredestination for fast mobile cell phone repair near State College, PA at affordable prices. From the reliable repair of your Samsung smartphone & android devices to the quick iPad & iPhone repair, our efficient services will revive your phone within moments. We provide a free back case and a screen glass protector with every 15-minute broken iPhone screen repair we make. Enjoy a limited lifetime warranty on all genuine parts and Apple screen repair we provide. If you’re from Boalsburg, Bellefonte, and Lemont, you can also visit our phone repair shop in State College. So, employ our services of phone fix near Pennsylvania today.

Well then. Before I picked up my computer yesterday, I would have given the Connection Point 4, and…read moremaybe, 5 stars. But, apparently being the only place in town that can repair under Applecare gives you credence to be insanely disrespectful to customers. I've worked in customer service on both ends for years, and this was the *worst* experience I've ever had. When I was phoned saying that my computer was fixed, I asked about the data; I was told that the hard drive was going to be blank, and that to transfer my data would cost $75. I told them to transfer my data due to a handbook chapter I am writing that wasn't backed up, which I needed. When I went to go pick up the computer, I just wanted to alert the tech that I was never told that my data would not be transferred, and that I think it should be policy to alert customers in clear language that the hard drive would be blank. I had my external hard drive with me when I dropped it off, and had I been told that the data would not be transferred, I would have backed it up then and the whole situation would have been avoided. At this point, the manager of the Connecting Point came out of the back room on the offensive. He stated that anyone who knew enough to bring a computer in for repairs should know that data would not be transferred with a hard drive replacement. I find it extremely rude to basically insinuate that I am not intelligent enough to understand his business. I was then informed that informing the customer is policy, and that policy was violated with my interaction. At that point, he told me that it was my fault for not understanding his assumption and his employee violating protocol, and would not even apologize for the miscommunication. I paid the $75, and the employee I had originally been talking to apologized for my extremely poor experience, specifically with the rudeness of the manager. Basically, kudos to you, employee who apologized. The work is quality, Laptar is working great (Yeah, it reminds me of Reptar from the Rugrats,) but given the choice I would not patronize them.

My Macbook Pro started acting weird with screen flickering and freezing. Looking up online and…read moreperforming a basic triage suggested that it was an video card problem. I called Apple Support and they told me that I could bring the laptop to Connecting Point as it's an authorized repair shop and it would be covered by my warranty. I brought the laptop to Connecting Point, explaining the symtom with a video I recorded showing the screen flickering. The guy also believed that it's likely a video card issue and the replacement would be covered by warranty. However, the next day I received a call to pickup my laptop. This time it was another person and he said the problem was due to hard drive corruption. Based on my initial triaged, I was quite certain that it wasn't the hard drive fault. But the guy insisted and I gave the benefit of the doubt. I was $60 for hard drive failure because the drive I had was third-party and won't be covered by AppleCare. That's fair if the problem was due to hard drive. After I came back, I googled for a way to run hardware diagnosis and found that every Mac includes Apple Hardware Test with the installation CD. I ran it and within minutes it showed that the video card is faulty. I brought the machine back and let them know that the problem wasn't the harddrive but the video card. At first, without letting me explain, argued that if they said it was hard drive then it's definitely the hard drive, until I mentioned the code they were ok to try to run the diagnostic software and found the exact same error code. Although it is obvious that the problem was due to the video card and it will be covered by AppleCare. They didn't refund me $60 I paid for their "mis-diagnostic", but rather came up with irrelevant/rude arguments with me. There was a problem and they did not find it for whatever reason, and they thinks it's reasonable to charge me for that. So do yourself a favor, if you have an issue with your Mac, just send it to Apple directly. Although it might takes 2 days more for the shipping, you will be dealing with a lot more respectful and professional persons, who won't try to rip you off.

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!