I went into T-Mobile expecting to upgrade my phone plan. As someone who works in customer service…read moremyself, I know how important it is. Personally before I even think about buying a product, I view how I am treated by the company. I felt as if the employee treated me as if I was dumb or didn't know anything about the company. He kept interrupting me and kept taking my phone out of my hand (without being polite enough to ask for it). Felt like I wasted about three hours of my life just to end up without an upgrade. Situations like this are truly disappointing because I don't think T-Mobile as a company is terrible, but experiences like this make it impossible to stay. Because of the poor customer service, I'll be switching to a different provider.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

I don't know if anyone ever has a *great* experience at the cell phone store -- but I wanted to…read morecommend Mari for good service the other night. We came in with a phone with no service, waited a while for someone to see us. At least, they ask you what you're wearing so they can easily find you in the store when it's your turn. And we found an outlet so we could charge up while we waited. Mari did her best to fix our issue, trying everything possible. She wasn't successful (turned out, later, it was a busted antenna), but I was impressed that despite there being way too low a staff:customer ratio, she was able to juggle helping multiple people at once and treated us with patients and kindness. I would have been a lot more cranky in her situation!

Verizon is Verizon. Danny i believe his name is. Works at the north Atherton store in state…read morecollege. . Kid is sharp and kind and the kind of person you want to figure a problem out.

Garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage garbage…read moregarbage garbage

Xfinity HomeA very upset customer, my 1st year service was excellent!!! which started in June of…read more2018. Then the lies starts from May of 2019 upon the time for my renewal I have not been happy customer since. My account was handled very unjustly, being lied to shouldn't justify a sale my bill went from $61.89 to $400.00 with the request of equipment because of a agent error for a sale back in May. So they now want to pay the early termination fees along with other fees just to restore service also knowing they have a monopoly in certain areas, I wonder doXfinity Centergive the same treatment for service to family's in your home state of Pennsylvania. After further trying rectify the situation on several occasions asking for Management to return my call or even to listen to the recorded calls to no avail, I should not have had to endure such service for an agents ErrorXfinity

Everyone in this store was so kind, helpful and fast working. Taylor was helping me with a phone…read moreissue and he did the best he could to help. I also had my three young children two 7 year olds and a 5 year old and they let them play on the phones. One gentleman was kind enough to hook up the games for them, he was very interactive keeping them entertained for a short moment when he didn't have a customer. He was even so kind that he went out of his way asking if the kids needed any water or anything because it was a long time we were waiting for the phone fix. I would definitely come back to this location.

This review is specifically for the excellent customer service I received from Dave L. in the store…read moreon Jonestown road in between the Starbucks and Old Navy. I'm a single mom working full time, gave my daughter a new phone for Christmas and she cracked the brand new screen protector 3 days later. I dreaded going to the store right after Christmas on my lunch break. When I walked in Dave and the only other nice person working with him were slammed with a line of people. He could see it all over my face I was in a hurry when he looked up and remembered me from a few days ago. He quickly asked the issue and explained to the store of people waiting he was going to handle mine because he could multi-task with other customers while replacing the screen and he already knew what everyone else was there for that required more of his attention. He then proceeded to replace our screen while helping 2 other customers with their phones at the same time and also his coworker. Had he not done that I was looking at an hour wait and would have needed to come back another time which would have been irritating. I appreciate Dave's customer service, he literally was able to work with 4 people simultaneously while keeping the store crowd informed of status updates so they had an idea of how much longer and kept their frustrations down. I'm not sure what you are paying Dave but I am sure its not enough!

I totally agree with Jeff. This company's customer service is the absolute worst. Don't read this…read moreand think "it won't be like that for me" because it totally will. I had a tech tell me to not use my Internet for a couple days and see if that helps with my speed. I did file a complaint with the BBB and was able to waive my early cancel fees. I suggest you stick with cable or fios. At least Comcast reps speak English.

I'am not connected to Clear yet. I have called them twice now and they are very, very, very…read morepushey! I said I wanted to check something with a friend of mine who builds computers and would call them back; but they don't want to let you go until they sign you up and send you something. Both times I had to hang up to get off of the phone with them; they don't under stand that, NO MEANS NO!!!

Very Fast, Very Reliable…read more If you are in the right location this service is great. We've only had a few minor outages in the last three years, which is far better than what we used to get with cable. Highly recommended.

The company itself is very easy to deal with during their business hours. Out where I am, there…read morearen't any choices offering more than 10mbps download speeds. After struggling with Centurylink for years. PA.Net was offering a new wireless service using an antenna on your house that communicates with a tower on the hill, and 25mbps! The good: speeds are as promised about half the time. The other half they're pretty close. The bad: if it is any time after 8pm and the internet goes down, you're going to be down until morning. CTI/PA.Net doesn't have any kind of after hours support. Unfortunately, this isn't a rare situation and is very frustrating if you rely on the Internet connection for TV or work. Any snow or thunderstorm you can bet that someone has to go to the tower to reboot something, and they aren't going until after the start of business when they get around to it. If that's not the case, the main office has a power issue or flooding. They need to do better because the second something better comes into the area people are going to drop them like hot potatoes.

I was one of Getwireless' first customers using fixed WiFi from their Centre Hall tower. I paid…read morefor 5megs down and 2 megs up and got it for most of the time I used their service until the last few years. For the past 2 weeks, I was getting 0.3 megs down and nothing up. I called customer service and they refused to send someone out to look at my system. I am 72 years old and fighting cancer. I spend my days binge watching Netflix which i could not do any more. I offered to pay for someone to come out to check out my system, but they refused to send someone. I canceled my service and am now using Hughesnet. Do not use this service as you will throw money away and they will not provide any support for their aging equipment which is failing all the time. I gave them 1 star only because it would not let me give zero stars.

There were many things that I did not enjoy about getwireless.net's service, but I think the worst…read moreof all was the customer service and overall quality of the internet provided. My connection was very spotty - I was paying for 12 mbps and was only receiving around 2-4 (on the good days). Along with the poor service, I also lost connection at least once or twice per week. When trying to call in about these issues I was having, I was often put on hold for at least 20-30 minutes and then attended by a service reps who were unable to assist me in any way. I once complained to a rep about the quality of my service requesting something be done about it - but the rep yelled, yes - legitimately yelled, back at me declaring that it was not the service provider's fault. Though one of the cheaper options in the State College area, I would fully recommend looking elsewhere for an ISP. Spending an extra $10 a month is certainly worth it if it means you'll be avoiding the inevitable headaches with Getwireless.net.

Zero stars. The worst customer service I've ever experienced. I called to change my service, I got…read moregibberish in return. I just went to the store, and was told 10 or 15 minutes. I noticed that the guy was walking people to be waited in, skipping me. It's happened before at this location. So if you want good service, get another provider. Frequent outages and nonexistent customer service.

Outright lied to me about payment options and proceeded to call me back just to remind me of that…read morefact despite the fact I had a payment arrangement set up. Liars, scammers, and terrible customer service.

I am reviewing this place for their satellite installation and customer service. I have nothing but…read moregood things to say. I have been dealing with Skyview off and on for almost 15 years. It started with a Dish installation. It continued with a Dish upgrade. From the owner, Duane, to the installation techs you get nothing but great service. Even if you have a problem with Dish, Duane always goes the extra mile to find a solution to get you a Dish install in your home. A few stories to illustrate this all. My mother had tree cover all over her yard. Dish and Direct tv folks had come to the house to check for signal and they told her it wasn't happening. I told mom to call Duane at Skyview. He sent a tech out and they found an easy and quick solution by putting the Dish on a poll beside the house. There was a direct line to the satellite. To this day, that install is in place. The only difference is, I am living in the house and my mom has moved elsewhere. But we upgraded a few times since then. Which brings me to the next story. Because I share a name with my mother, Dish wouldn't approve an install at the house, given possible shenanigans. Duane assured me that we would work it out. He found a solution and worked with me to make it happen. Now I have the great Dish Hopper system in the house. The tech has been to this house about 3 or 4 times upgrading or installing new systems. He has always been professional and very quick at his job. I appreciate these folks and will continue doing business with them in the future. I hope you do as well.

Duane, Is a wonderful Dish Sales Rep, he went way above and…read morebeyond customer service to get our dish service hooked up. My TV stopped working while he was at my house and he went back and got a small monitor from his shop to finish hooking up my service and then left the tv at my house until I could get my tv fixed, could not have asked for a better experience, AWESOME!!!!! customer service. Thank you Duane for being so wonderful