I want to start by saying, that EVERY TIME I have visited this T-Mobile store, I have had GREAT…read moreservice. Your associates are ALWAYS willing and able to help me with what I need. Always. Today I went to the Norwalk store because I had a virus on my phone, that was wreaking havoc, and I have no idea how to clean it up. A nice young man named Jordan Shepherd waited on me. He was friendly and he was attentive to what I needed. He knew what to do to help me...and he fixed my problem in less than 10 minutes! I was amazed and so very grateful to him. He just smiled and said, "you're welcome." Thank you again Jordan and thank you Norwalk, OH, T-Mobile! Keep up the great work. Jeanette Roth

I had a issue with my phone plan and Katie was EXTREMELY HELPFUL I have never had that much help…read moremaking things right as much as possible at a phone company Verizon can keep overcharging there customers KATIE you have my much respect and admiration THANK you for being you and you Really Helped me out Cory Daniel Kallis

Please be aware of sneaky sales tactics and understand their unforgiving return policy thoroughly…read morebefore you make a purchase. I was really shocked at the service I received today. I had done business here three years ago and was really happy with my experience. Today I walked in asking for the deal I saw online - $199 for an IPhone 12. I accidentally said "I'd like to get the deal online I saw for $199 for an IPhone 11." I'm a mom of three, exhausted, accidentally said the wrong phone name. I figured since it is their sale and this is the employee, he would be able to correct me if I'm wrong. I have came into this store in the past and was honored online deals in store. Right away he got phone cases and a screen protector. I told him that my husband likes to pick out these things and that I didn't want them. He said that in order to get the promotion (the phones for $199 each) I needed to buy these things and that they are virtually free. Then I noticed he had phone chargers. I asked about how much those were and that we like to buy our own. Again, he said they were included in this promotion and they were virtually free. I get home after all of this and my husband notices that we have iPhone 11s and not 12s. I was so confused. I reviewed the receipts and I was charged $105 for accessories and that an upgrade was used for my son's phone. Then I realized, why would I need to buy accessories in order to use my son's upgrade? I called up there right away and he told me they can't be exchanged and I would have to pay $260 to get the 2 IPhone 12s, and I could not get a refund on the accessories. Be sure you understand their return policy before you buy something from them. It is not forgiving. Online I could have gotten two IPhone 12s for around $498 including activation fees and taxes. Today I paid more for two older phones, two Iphone 11s for $522.33 including activation fees and taxes. I was told that if I wanted to buy just a phone, he would have told me to just buy it online because they make their money off of accessories, not the phone. He explained that he has turned many customers away because of that. So I asked him why he didn't advise me to do that when I told him we only wanted the phones and to add my daughter onto our plan. He didn't have a valid response besides all he could do is have me pay the $260 more, and give us two new screen protectors worth $50. He did give my husband and I the owners number. We called the owner. He said the same things. He did say we could pay $200 more, instead of $260 more, to exchange for the IPhone 12s. At this point we already paid more for IPhone 11s than IPhone 12s. We'd be paying $244 more on top of already overpaying for IPhone 12s in store than what we could have purchased them for in store. Steve was very nice during the sale. He was respectful during the frustration of this situation. Same with the owner. What I really did not like and why I will never be a customer of this location again, is the sneaky sales tactics used in order to make money.

the salesman was very knowledgeable and professional and took time to help me figure out the right…read moreset up for my home... the installers showed up on time and were very neat and professional... they brought with them everything they needed to get the job done quickly and professionally plus they left no mess to clean up

I can't say enough good things about Richard and SecureVolt Solutions. From the very first free…read moreconsultation Richard was professional patient and extremely knowledgeable about security camera systems. He took the time to walk the property and understand the layout of my 35 unit apartment building. He explained the best options for coverage in a clear and easy way. Richard installed a 30 camera system and handled the entire job from start to finish with care and precision. His attention to detail really stood out and it was clear he takes pride in his work. The installation was completed in a timely manner and everything was set up cleanly and neatly. The pricing was very reasonable and completely transparent with no surprises. It is rare to find someone who combines strong technical knowledge professionalism and fair pricing but Richard delivers on all of it. If I had to say one negative thing it would be that he over-communicated LOL. Other than that I have zero complaints. I highly recommend SecureVolt Solutions to anyone looking for a reliable and honest security professional. I am extremely satisfied with the system and feel much more confident about the security of my building thanks to Richard's excellent work. Thanks again Rich!

Found the service helpful and responsive. They are technically competent and reasonable. offering…read moreideas and options. Will go back with other computer problems.

Excellent print shop. Very friendly and helpful staff. High quality printing. Thank you!read more

I had a great experience working with Laser imaging for bridal shower invitations. I saw an…read moreinvitation that liked online and asked if they could attempt to replicate it...we made it look similar and it really turned out beautiful and to top it off, it was an affordable price...WAY more affordable than the etsy site that the original invite was from. I would recommend this company for any paper needs. It was also done in a timely manner....

Needed a new battery, cleaning and removing a link, walked around for about half an hour, came back…read moreand everything was sorted out to perfection.

I recently needed repair for my Seiko watch. The two female employees that normally work at the…read moreGreat Northern location were extremely courteous and efficient. I have shopped at this store many times over the years, and most of the time this store is understaffed with many people waiting for service. Because most companies have a hard time finding good employees these days, I find most customers are generally impatient and rude. In my experiences, these two employees are friendly and do the best they can under the circumstances. I will continue to patronize this store for watch services.

Had a great experience. I needed a pair of shoes quickly. They didn't have what I was looking for,…read morebut they had the shoes I wanted overnighted to my house. Excellent customer service! Thanks Dan!