The selection and services a great value Veronica and Eddie were very helpful in setting up my…read moreMotorola watch

From the owner: Boost Mobile by Cellspire specializes in offering the best value in the wireless industry today. We…read moreoffer Nationwide coverage on the Sprint Network, covering over 250 million people across the United States. Our best in class Monthly Unlimited Plans, include Unlimited Talk, Text, and Data on a fast 4G LTE Network. With an array of devices from your favorite manufacturers such as Apple, Samsung, HTC, LG and more, we have a phone for everyone.

Nickara was so very helpful! He was patient and understanding and always had a smile on his face.read more

I've been a loyal paying customer for years. Signed up for the free includes Amazon Prime. My…read moreAmazon stopped working abruptly. When I called customer service and spoke with Frank Moses (employee number 3831) he argued with me. He also tried blaming it on me, telling us we must have cancelled the service. I asked him to refer to the notes on account which he seemingly did not as he knew nothing about our information. When asking to speak with his boss, someone else, or the legal department, he refused, telling me we woul have to call back later to speak with anyone (4 pm on a Thursday, by the way), before hanging up on us. We will be considering legal options as they are not abiding by the contract we signed.

AT&T customer service sucks!…read more They do not rate the one star I gave them, I wanted to give them no stars but couldn't figure out how to do that. First off the salesman lies to me when I transferred to AT&T about a package deal. I am filing a complaint with the Attorney General. Today I am trying to remove two phone lines from my account. I called 800-331-0500 that is their customer No Service number. When I called yesterday I was told to give my number for a call back. Get this the callback was not until the next day. Twenty four hours for a call back. AT&T called back today, when I answered I was put on hold due to high volume. Remember now I waited 24 hours for this call and then they put me on hold. After ten minutes on hold I get to speak to a person who does not have English as a first language. She is unable to help me delete the two phone numbers. She must transfer me to another department. However she did have enough English to try and get me to connect my checking account to my AT&T account. Now as I write this I am waiting for the other department to pick up the phone, waiting time at this point is thirty five minutes not counting the time I wasted trying to talk to the first rep. I am listening to crappy music which is interrupted every now and then with a message telling me how important my call is to AT&T. Finally AT&T sends me to a wonderful lady name of Alliston who speaks and understands English and was able to help me. ALLISTON gets 5 STARS!!!! All together Alliston saved me almost $80 off my monthly bill. We have AT&T fiber optics and love that. Our phone service always works great. They need to fix customer service. JO

Filing a complaint with Insurance Commissioner. Told Vivian I did not want Insurance or Trade up…read moreanytime and we discussed the reasons. At the end of the transaction she said she couldn't print documents due to printer failure. She would email it. Never received. Both addons appear on next bill. AT&T removed on future bills. Do not deal with "authorized retailers". Go direct only or online. Maybe there was a contest?

Horrible salsa rep they won't work with you if it's close to closing and the long hair guy Eric is…read moresuper sassy and has no patience worst experience ever!

This store has the worst customer service. Make sure you have at least an hour if you go there…read morebecause that's how long you will be waiting for.

Stanley and Giselle did a fantastic job, assisting me and turning in an old phone as part of a plan…read moreto upgrade for pennies on the dollar. As customer care specialist, they made sure that I understood exactly what I was signing for in the circumstances that included finer points on technical aspects as well as how shipping and receiving works. These are small details that I'm not familiar with as it does not pertain to tradecraft, but the care with which they took Twxt to ensure that I had my questions answered, inspired a lot of confidence not only in the store, but in the company. I admittedly went to the wrong store in the first place, but this is what is known as a corporate store so this is where I had to be the whole time and I'm glad that I ended up here because I had a great experience the cleanliness of the store earned the fourth star and the customer service and going above and beyond earned them the fifth star. Highly advisable if you're in the area or have any kind of questions about your account or even as a prospective future client.

2025-Oct-01 T-Mobile iPhone…read more T-Mobile Stores "The Bad / The Great" Over the past week, I've been getting "SIM Failure" message on my iPhone 12 Pro Max! Getting worried, as I really don't want to lose my emails and other contacts, I decided to do something about it. I started to look at the new iPhones and decided I might just get a new iPhone 17, the 12 is 5 years old with a replace battery. I tried calling the closest T-Mobile store to make an appointment at 1270 N Wickham Rd (Wickham and Eau Gallie), it rang, but no answer. So, yesterday, I went down to the Wickham store, got there just as it was opening and was the first-person in. I explained to the only person there, a young employee, that my phone needs a new SIM card. He stated that my version of the phone has an electronic SIM which cannot be replace and I need to get a new phone. I asked about the iPhone 17's and he stated that no on has the latest. So, I asked for one that they had in stock, he really did not respond to that question. We started on the pipework; he convinced me to change plans. As we were talking about downloading my data from my phone to the new one, I did not have my password with me. I said I'd be back later. Before I left, I asked which model was he going to sell me - his response was an iPhone 16 - NOT what I wanted. Wonder if they are just interested in getting rid of their stock of 16's so they can get 17's in? Well, thinking about it overnight, I decide to try another store to see if they had an iPhone 17 in stock, so I drove down the 1501 W New Haven in Melbourne, Fl, and in the end I'm glad I did. I talked to a very intelligent (I'm a former College Professor of Chemistry and can easily recognize someone with talent) female employee - Jen. Well, the first thing she did is go inside, get a new SIM card and installed it at no charge! Hmm, what about the Wickham Store? I then told her the story and that I was interested in an I7. She proposed a much better offer than the Wickham T-Mobile, which I took. Yes, since she fixed my 5-year-old iPhone 12 with a new SIM card for free, I did order the new iPhone 17 Pro Max, that will take several weeks to arrive. She also said the Wickham Rd store is PRIVATELY OWNED, where her store is FACTORY. So, the Privately Owned Wickham Rd T-Mobile was about to royally RIP ME OFF, and the FACTORY New Haven store is all about the customer. I would highly recommend that T-Mobile remove the Wickham Store's Franchise! Do me a favor, I'll tell 100 people, SCREW me and I'll tell a THOUSAND!

If you're in the mood to waste your whole day away with a bunch of incompetent rude employees, than…read morethis is the store for you. I've been a customer for over 10 years and am thinking about switching services now. I will also be calling corporate to put in a complaint and letting them know that they're employees have absolutely no clue on what they're doing, followed by horrible customer service.

I had the EXACT experience yesterday. When I noticed no one was in the store I assumed I hit it at…read morethe right time, no interest in changing my plan although my tech was helpful as it related to fixing my phone on my plan first as it was in bad shape the Ifixit store next door did just that, when my phone was done my tech was at lunch, waited 5 minutes while the 5 peeps were talking about BS! Let this business die

We decided it was time to upgrade our cellular phones. So we visited our local Verizon Store…read more Upon our arrival, Nicholas "Nick" Katsanevas (Verizon Sales Consultant) was there to assist us. Nick shared with us the available phone styles, device tech options, buy back trade incentives, and helped us with setting up our new Samsung Galaxy S23 Ultra's. I will say he sure was attentive to our phone care needs and assisted us with making cellular plan adjustments. So, if you want a new phone or upgrade... I would recommend visiting Nick at the Verizon Store located at 925 N Wickham Rd, Melbourne, FL. 32935, Office Mobile Phone: 321-257-4576. Thanks, Nick, for all your assistance! M&P.

DON'T GO TO THIS STORE FOR ANYTHING OR PAST 7PM Noah Strong…read moreand his team don't want to work, they don't care about your needs, and overall will give you false hope to waste your time! I strongly recommend going to any OTHER Verizon store before this one. These guys had the nerve to waste 30 minutes of my and another person's time just because it was their last hour of business. One of Noah's teammates literally would sit down and get back up multiple times to pretend as if he were trying to help when in reality he was just checking the time the entire time waiting to leave. Eventually it got to the point where they disconnected the wifi and blamed the drizzle outside as if it were a storm outside just to say their network was "down". I hate this place. I'm never going back. I hope you don't even bother with this store after this review!

My wife entered the store while I held the door for a couple who were right behind us. As I entered…read moreI noticed the the representative was assisting the couple that I held the door for. We were clearly before them in line and I was confused that the clerk was not assisting my wife. When my wife questioned the clerk she flat out lied that the couple came before us, to top it off the couple said they were in the parking lot first. I think the term " white privilege" is real or did I just imagine it.

Came in to get my glass screen protector replaced as I pay for the warranty to be able to do so -…read moresomething that takes very little time to do and didn't get any service. Entered the store and there were two employees working and two guests prior to me so I looked around as I waited. I wasn't given even the slightest acknowledgment. The two guest were being very loud and speaking profanities with no regard to other guests and as they can because they don't have to abide by any rules, but it was when the employees were replying doing the same - speaking with many many profanities, talking like they were at home with their bros or something. It appeared after a couple of minutes the one guest was done being helped and just waiting for his friend to finish and I still wasn't greeted to any extent and they continued to just shoot the shit while the other guy was helping the guest. I've worked retail like this and I understand guests being before me but I wasn't greeted when I came in, no 'I'll be right with you', nothing, communication is key even when there's a line, just acknowledge the people that come into your store and show a little professionalism when there are other guests in the store, I waited for at least 10 minutes clearly waiting for help before I left. Just appears to me that they needed a grown up in the store to manage and make sure that their employees are actually attempting to take care of the people in their store.