I have been in the 7 levels of hell for the past month trying to switch to a new wireless carrier…read morefrom T-MOBILE who claims they have good deals for a military family but then does a "bait and switch" charging you far more than you want to pay. AT&T spent the last month not doing their job while T-Mobile kept preventing the phone lines from "porting" and gave us a hard time every single phone call we made. THANKFULLY we stopped into this VERIZON STORE where DEVIN and his manager HEATHER not only spent the time to get us fully switched but found us every possible discount and made switching so easy. I WILL NEVER LEAVE VERIZON! I would rather have a ROOT CANAL unmedicated than go through the trouble of trying to switch wireless carriers again. The VERIZON representative explained everything, were consummate professionals and made a very difficult switch EASY! My boys now have brand new IPHONEs and they even gave us credit back for the phones we traded in!! Absolutely BRILLIANT SERVICE!! Thank you VERIZON, thank you DEVIN and HEATHER! You have customers for life!! I cannot RECOMMEND THIS VERIZON STORE ENOUGH!

FRAUD, THEFT & DECEPTION In November we switched from…read moreSpectrum to Verizon for our cellular Business needs. We know some people at your locations in Palm Bay so they brought the devices to us in Flagler Beach and set up the account from my home on a company laptop. Since then we have had nothing but problems. We got 3 devices and they were assigned temporary numbers until they switched to our phone numbers later that day. We then paid for 6 lines for months. We traded 3 devices, 2 of which were less than 1 year old, and were told for 3 Verizon devices 2 would be free and the would be 10 or 15 a month. We now have a device payment of over $1000. We were told because we switched we would be credited for almost 3 months of services due to current promotional offers. We have gotten shut-off notices every single month. We have called your main customer service several times and were told the issues were rectified and credits were issued. They were not. We called the locations, but the employee would not answer or return our calls. We went to our local location only to be told the only people who could help us were the ones who set it up. This is absolute insanity. I want to end service immediately, credit for all your mistakes, and given 3 devices at least equal to what we gave you. We got another notice today despite multiple texts to your employee's personal phone. Please rectify our situation immediately. Thank you

Aiden Gavin Maddox came in clutch…read more Phone was heating up Located inside of a Walmart in West Melbourne accessories available for purchase They fix everything! Smartphones, tablets, PCs, laptops and have a wide array or tools in place on sale for those inclined to handle certain aspects of electronics care at home. There's a lot of transparency here and accountability which I enjoyed.

Turned in the phone on a Tuesday. Clerk said the part needed would be in on Wednesday and I would…read morebe First for repairs. Unable to get parts until Thursday. Return on Thursday and was told yes the part was in, but he would get to me only in order of request. Called on Friday I was told the phone was not repairable. . was told they tried another part and that I would be liable for the $15 to remove that part. However, the final bill is $65 for a phone service that was unproductive.

He took the time to look into my issue and ordered a part. Unfortunately it wasn't the issue and I…read morehad to contact HP. He didn't charge me even for the part he ordered. I will definitely be going back if I have any more issues and will let friends and family know as well.

This is a great store. These guys are so professional and knowledgeable, I would recommend them…read morefor any of your phone needs.

These people are amazing! I walked in the door without even having Metro service to get them to…read moreshow me how to put talk-to-text service on my Galaxy a54. They were very knowledgeable and they made me feel comfortable beyond words. I'm strongly considering getting a phone just so I can deal with them when I have trouble with mine. If you go here you absolutely will not be sorry.

I'm very pleased. Changed my key battery within minutes. Great customer service and employees!…read moreThanks

Great service and quick repair time! I came here to get the screen of my iPhone 8 replaced and they…read moredid a great job. I called in the morning and they were able to do my phone right away. It only took an hour as well! The technician who helped me, Colin, was very knowledgeable and friendly. Additionally, since I booked my appointment online, they were able to take 10 dollars off my purchase. There does appear to be a blueish tint to my phone screen after getting it replaced. After searching it up, that is most likely due to the manufacturer who made the screen. Everything is working accordingly so far and I am very satisfied! The price was reasonable for the repair. I look forward to coming back for my future battery and phone related needs.

I just had a great experience here thank to Jc. In a world we're operational and informational…read more Security is Paramount. You can't just go about throwing your important documents and paperwork into the trash set you up for failure. So I did what any person should do. I suppose I humbly called my nearest UPS store to verify the shredding capabilities. It only came out to $3.98 and I actually rounded up so I would say that the price point for my peace of mind was more than well worth it JC had great customer service and apologize for the construction, but it was super easy to park right in front and I was in and out in a matter of moments. All in all, I'm glad that I called they had to verify the service was available and I appreciate JC for going above and beyond and reassuring me of the standard operating procedure for shredding documents at no point that I feel rushed or as though I was inconveniencing him with questions. I appreciate that very much and that is what our ends this place it's fifth star.

Horrible customer service for fingerprinting/FBI background check and was left alone to figure out…read morethe process. Boxes were stacked all around me and the fingerprint machine and they came tumbling down striking my ankle clearly leaving a bruise. No action was taken and the employee, Lopez, stated "oh, sorry."

Horrible place took so long and still didn't fix it they refused to give me a refund even though I…read morenever received the product and they said they have a sign but its very small plus she did not let me know that there was no refund and it's not posted on the website it was $350 plus $50 when they finished.

I 100% recommend ITeck to anyone with phone problems!! I was told my phone was unfixable by two…read morephone repair places and was told to send it to New York and get my data back for 600?!!. I was sure I lost all my memories for good. I thought I would try one last time and they were able to fix it. I cried from how overjoyed I was. Thank you so much for amazing service!!