Guy was super nice. affordable screen fix for iPhone 15 pro max. Only took 30 minutesread more

yesterday I was in coco Walmart store and bought a cover for my IPhone. I told the guy what kind of…read morecharger I have and to make sure the cover allows me to charge my phone on existing charger. He started to talk about magnets, I told him I don't want a new charger only a cover that fits my phone and he sold me this cover for $25. when I came home I noticed that my phone could not be charged with this cover on. I drove back to the store and asked for a refund but the guy told me NO. Why sell me a cover that will not work wit me charger when I specified what I wanted. I find this business policy ridiculous and not the norm in most all stores in the the USA

My woman wrote this and went in on December 17th:…read more "I went to go to the store to get my phone fixed The store manager/owner at the store personally took my case and said that there was something wrong with my battery. I said ok how much would it be? and he told me the price which was $99. I paid him the price and came back the next day to get my phone. During the process of him fixing my phone he cracked my screen. He apologized and said he would fix it for free ( which i understood completely by the way. i know things happen) but he told me I would have to pay an additional $16( which turned out to be around $24 with tax) for the screen replacement but the labor would be free. i said ok and he "fixed" the screen HOWEVER as soon as i left the store I was still having problems with my battery. I called him right away ( about 10-15 minutes later) he told me that it is ok and that there was something wrong with my charging port too( which I thought was strange because why didnt he tell me that when I brought phone in, right?) but he said I could fix that at a later date i said "ok" THEN about a week or so later, My ENTIRE SCREEN goes black and I cannot use my phone, as well as having the battery issues i had from before. I entered the store AGAIN. I was out of town when this happened and as you may know this can be very dangerous traveling/being on vacation without a way to communicate with anyone. I was STILL trying to be understanding so I came into the store after my vacation, and politely asked for a refund because my screen was broken, my battery wasnt working AND for the inconvenience of having me come back and forth to see him and having no telephone. He said and i quote "I did the service for you maam we do not do refunds" I couldn't believe what I was hearing, he may have "done the service" but this "service" left me with a HUGE NEW phone bill to pay as well as so many inconveniences AND STILL LEFT ME WITH THE SAME PROBLEM I HAD BEFORE I WENT IN AND THEN SOME. but yet he was NOT understandable and REFUSED to give me a refund. He said there was a warranty on it and he could fix the screen still and THEN he ADMITTED to giving me a faulty battery instead of the apple battery and thats why my screen went black. I said "ok" I then saw one of his posters for yelp about a review which I am typing up for you to read as we speak, BE WARNED."

I had my screen fixed here and I'm really happy with the service. The repair was done quickly, and…read morethe staff was very kind and professional. Great customer service and fair pricing. Definitely recommend!

Replaced iPhone screen using a used but intact screen and saved me money. Did a fine job and very…read moreconvenient location. Much cheaper than Apple store and much closer.

Awful service. bring my phone to replace the back side and front screen and ended with a…read morenonfunctional phone.

How does this place have good ratings? Good service???…read more Aight... I came here at 1pm today... The girl told me it will be ready in 1 - 1.5 hours. I come back two hours later at 3 pm. I asked her what the status of my iPad is... she said they opened it but it wil be another 45 mins. I asked her why? I guess she didn't like my tone. She got really defensive and said she has other materials she is working on and that it will be another 45 minutes. She proceeded to say that other places wil make you wait longer. Heifer Idgaf about other places and no they don't make you wait this longer... this is literally the longest I've waited. No apologies, no accountability, give me the parts from China and I'll do it myself at a fraction of the price. I came in here out of convenience which turned out to be a total waste of time. Brief update: the owner or the manager saw my review and said that my business is no longer welcome. For future reviewers... leave a review after they complete the service.

Great customer service ... they work fast and efficiently I would definitely recommend this…read morebusiness for all of your electronic repairs!

Very rude and didn't fix the phone properly. Rip off. Don't ever go there at all. They installed…read morethe used parts.

This place is a JOKE. Brought a PlayStation 4 in because I heard something loose inside and was not…read moreable to put in a DVD and was told someone would reach out to me in 2-3 days. They did not. I had to constantly call for an update. I then went in to pick it up after I told them I wanted the repair made luckily the person checked it again before I paid and of course it wasn't done, they lost my the and then was told it wasn't done after I got a phone call saying it was!!! They then said they would be ordering the part and doing the repair. I got a call like a week later saying it was ready for pick up, I paid $160 to have the disk drive repaired and it doesn't even work!!!!!!!!! It has been in their care for a month!! I would not recommend taking any electronics here this place is a joke and so are the employees.

On the road and needed a new battery, lighting port and screen for my IPhone 5s -a trifecta of…read moreproblems Quick turn around in a few hours, good pricing and competent friendly staff. This franchise is growing so even when back in the Maryland area I found they had stores Remember the name Experimac Enjoy the service and people. They are there when you need them

Was looking for a used Macbook for my wife. Was checking Craigs List and Facebook Marketplace for a…read moredeal, saw a couple of ads from Experimac in Palm Bay near near Bass Pro Shop. They offered 1 year warranties so I check them out. Owner Lauri very nice, knowledgeable. Store maybe a little pricier than a Craigs List deal, but all the computers are totally checked out, serviced, and come with one year warranty. Found nice Retina 13" Macbook Pro, asked owner if I could bring in wrapping paper and wrap in there ( it was for a birthday present) she noticed that I wasn't the best wrapper and wrapped it for me. Very friendly, nice store, some good deals. Macbook was a 2014 model in perfect shape. Will check there first when I need another Mac, upgrade or service.

I went to get a phone screen repair and they charged me $200 just to make it worse. The screen is…read morevery glitchy and often flickers. Many times when I turn it on the brightness starts at an extremely low level and you can barely see anything except bubbles underneath the screen. When it isn't doing that, the brightness only goes down to about 3/4 the darkness it could before. My screen is either way too dark to see or so bright that it hurts my eyes. I wish I had just kept the cracked screen and would not recommend coming here for repairs. The worker was nice but my experience is overshadowed by the poor quality or the screen.

I've brought my iPad here on several occasions and have always been helped in a professional and…read morepleasant manner. I would definitely recommend them to anyone who has a problem with their electronic devices. I have had different techs and they are all the same in their helpful experience.

This husband wife team have helped me at least 20 times in the last few years. I moved here b4 the…read moreplandemic and this has been my Go-To for phone or computer sales and repair. And! They have scrubbed old computers to repair and worked great! Oh! And PS5. Yea, gaming, tons- TONS of gently loved phones , lol. Yea, I've bought 4 or 5 phones, and had repairs. Cracked screens, I'm telling you- this IS the place. Right off Babcock, not far from hospital and tech companies. Behind Tropical Smoothie. Easy. Friendly, like family friendly. Not expensive. Never had a problem.

my screen was popping out of my phone and jay got me in and had it fixed within an hour, 100%…read morerecommend!!