I honestly am blown away by our experience here today... all because of the guy who helped us,…read moreJosh. He was absolutely wonderful, beyond helpful, very kind and patient. Like he was genuinely just wonderful and it didn't feel like a transaction was taking place at all. You can really tell he is passionate about instruments, and extremely knowledgeable (not in a annoying way) on the products.. specifically, guitars. The store is pretty big and they carry pretty much everything with a wide range of choices and brands. Speakers, amps , keyboards, tons of string instruments, drum sets, bongos, Taylor, Gibson, the list is vast...huge selection but not too much to overwhelm you. It's also all arranged in a way, you can see it all and know where to go. Like they put some thought into it.. The staff were all very helpful and nice. Today was special, my daughter has been saving her $$ for a while now and decided to buy herself a Taylor guitar. Josh made this a breeze and once he led her into the acoustic room, she just followed her heart. I can't say enough good things about this experience. My sweet 14 year old couldn't of left here with any bigger of a smile. Josh changed out her strings, shined her Taylor up, hooked us up with a re-chargeable tuner, a strap and a case.. and he made my daughters day even better when he gave her a discount ! He also knew a lot of interesting things about the Taylor brand and was giving us some super cool info/history on Taylor guitars, and their founder.. how he is working to conserve different trees, wood, etc. for the material to continue to supply their company to continue to run smoothly for years and years to come. We are looking forward to our next trip back. Thank you Josh for making this day truly special for her and for letting me snap a pic of you & her purchase... She worked and saved hard for this and I thank you for making this even more so!

Horrible customer service and attitude. Called up here asked if I could have a guitar delivered to…read morethis store from Sweetwater which my friend has done at at a different location in FL. I planned on purchasing another 3k worth of equipment from them when I came to pick it up. When I asked the guy on the phone he responded "absolutely not we will turn it away or throw it away" with an attitude. Lost a life time big spending customer because you just wont accept a package. GC gets tons of packages everyday doesn't even make sense to be an issue. Another guitar store gladly did it and said "I'll do anything to help my customers" so he's getting my money and a lifetime of loyalty instead. Terrible business practice.