Deplorable customer service. Its like you are interrupting them to get someone to help. If…read moreVerizon is considered a premier provider, then staff your stores accordingly!

Bought a new Samsung s8 plus the last of October and the charger quit working in less than 2…read moremonths and they would not replace ,said to contact samsung, will not be buying anything else from this store, they must not want a repeat customer

Was kinda a smart a** the guy was white guy wouldn't try help me see if was any other ways to solve…read morethe problem I was having just kept telling me call Verizon acted like he was in a hurry also won't go back

I was referred to this establishment by Verizon online service for return of a cell phone upgrade…read moreand an incorrect part. After confirming my reservation through Verizon, I arrived at this store and was greeted with hostility and demeaning attitudes. They informed me they would not assist me because I had ordered the cell phone online from Verizon. Very poor and pathetic company to do business with

I broke the screen on my phone that all of my two-factor authentication goes to, which means I had…read moreto choice but to fix it. Someone at work recommended a well-known competitor but they quoted me more than double what uBreakiFix charges for the same repair. I was not willing to be price gouged and--thanks to Yelp--I found uBreakiFix. UBreakiFix was affordable, fixed my phone in less than two hours, were friendly and professional, and they did a great job! If my phone ever breaks again, this is where I will go. You should too. They are conveniently located between Starbucks and the First Watch Cafe across the street from ETSU.

Kept phone over night and said it couldn't be fixed. All it needed was to be charged after simple…read morewater damage. Zero help.

Flip was super helpful! Changed out my phone battery at a good price super speedily. Highly…read morerecommend this place for your whatever you need digitally!

Avoid this business - paid hundreds to have a phone repaired and less than 6 months later it was no…read morelonger charging. Took it to the Apple Store and they said it was repaired with cheap parts and the battery was not the original. The kicker is Boone cellular said they did not change the battery - so it is a mystery as to what happened to the original Apple battery in the phone. Also they would not honor the lifetime parts warranty that is listed on their website.

I went in to get the battery replaced on my phone and the entire service was fantastic. The…read moreemployees were super nice and they were able to get my battery replaced in about an hour!

The charging port of my phone was filled with dirt and I had hard time charging my phone with a…read morecord but brought it in to CPR and the guy (mustache guy) did a thorough cleaning of my phone and case for only $20. Now I can use my charging cord without struggling, he did a great job and was very nice

Beckett, Devon, and Morgan were extremely kind to me when I visited this store. I was told I needed…read moreto go in to verify my identity and they helped me address my concern. Despite T-Money customer service and tech being incredibly unhelpful on the phone, Beckett, Devon, and Morgan were empathetic and helpful. They even stayed open late to allow me to stay on the phone line. These 3 employees know good customer service!

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

T Mobile is great for phone service, and the best for internet to run TV's off. Dare you to find it…read morecheaper anywhere else.

Customer service is terrible. Came into store twice and the employees were unwilling to help with…read morequestions regarding phone then with changing banking info for billing in my account.

Had a shattered screen on IPhone, couldn't see anything. Made appointment for the next morning. I…read morebelieve it was Josh (the manager) that greeted me and walked me through the process. Verified all of the info, and was very thorough in making sure that all the questions were covered. He said that it would take a couple of hours. When I went back at the promised time, phone was ready to go. Very smooth process, and would highly recommend. Thanks

I came here to buy 2 new motorized wheelchair batteries for my papaw so he could get around and the…read morecustomer service was aweful. The didn't try to help whatsoever and I could tell they just wanted me to leave. I was very polite throughout the whole conversation I had with the employees. I have never written a bad review on anything else because I felt as if it was a waste of time but I feel like people should know about this place. Stay away from this particular store and order online if you can.