I paid for Samsung Care +. I pay 68.00 a month to verizon for phone damage. I have 5 phones. The…read moreSamsung I have has a cracked screen. Samsung Care + and Verizon both say use vBreakifix by Assurion. They will not repair it and say it is a samsung issue. Samsung submits the claim to Asurion and ubreakifix has the claim. But will not fix it keep saying it is a Samsung issue. THIS IS BS because it is a uBreakifix issue. The customer gets screwed. Would not use this company to fix a pile of rubbing dog crap. I now have a 1500. 00 phone that no one will repair after paying to have it repaired. Total BS.

I'm visiting, have an iPhone that I've taken into ATT and to a local repair shop in my home town…read more Both told me it would take over 4 hours and $250. To fix a cracked screen. Took it to uBreakiFix, and the representative there took one look and said your screen protector is cracked not your phone screen. Not believing him I pulled off the screen protector and he was correct. I was apprehensive to do so on my own because I was still using the phone extensively. What a relief and easy fix. Thanks for great service and your attention to detail. Kudos

I came into the store yesterday by accident. Didn't even know it was there until I pulled up to…read moreorder takeout from the neighboring Mexican food restaurant. My iPhone 8 screen was cracked for months so I thought I should go inside and see if there is something they can do. Gavin is the person that was there and he was very friendly. Kinda makes you feel like you've known him for years even though it was the first time. He looked at the phone and said he could fix it and it would be about 10 minutes plus or minus and gave me the price. The price he gave me was more than 50% less than what I was quoted from a licensed Apple dealer in a city 30 minutes away. So I was all in. I left to go order my food next door and in the time in took for my food being ordered to my food being prepared and paid for my phone was done! I am in fact typing this review on what is like having a brand new iPhone! Can't even believe I went so long using this with a cracked screen for so long when I had an affordable and simple solution right here in my own backyard here in Greeneville. Gavin did a phenomenal great job on my phone. So thankful and it was a pleasure doing business at MyPhone. I would recommend and refer to anyone that needs to get their phone fixed. I was actually thinking I needed to buy a new phone before this and had I not come across this store I probably would have. Now my iPhone is good as new!

Was having an issue with my iPhone 14 battery. Stopped in and asked the employee (didn't get his…read morename), if he could help. Yes, but didn't have the battery in stock. Came back the next day to see if he would call the Bristol store, to see if they have a battery for my phone. He said that he had two batteries over-nighted. Was able to fix my phone in about an hour. Awesome job guys. Thanks.

I went in to get the battery replaced on my phone and the entire service was fantastic. The…read moreemployees were super nice and they were able to get my battery replaced in about an hour!

The charging port of my phone was filled with dirt and I had hard time charging my phone with a…read morecord but brought it in to CPR and the guy (mustache guy) did a thorough cleaning of my phone and case for only $20. Now I can use my charging cord without struggling, he did a great job and was very nice

Took my iPhone to Foxpaw (2nd mistake) after it was water damaged in the ocean (1st mistake). They…read morecharged me $50 for their multi step cleaning process without being overly optimistic about the chances of saving the phone, but said there was a decent chance of at least being able to get some of the data recovered. 3 days later, after the "very thorough and detailed cleansing, including ultrasonic bath" I got the notice that my phone was ready. Unfortunately it wasn't fixed and I was told they couldn't even power it up. I guess I wasn't too surprised. But I was very disappointed when I took the phone to another local one-man shop and asked if there was anything he could do to get the pictures, contacts, and Notes from the phone. He opened the phone while I was there and it was nasty. While Foxpaw apparently did open the phone based the fact that the exterior screws were not replaced, that appears to be the only thing done. The phone was clearly not cleaned, nor did it appear to have been further dismantled to do a proper clean. As the gentleman removed several more components from the inside of the phone, a small pile of salt and other residues slowly accumulated on his work station. Thanks Foxpaw for charging me $50 for removing those tiny little special screws from the outside case, but especially for making me think the phone was at least cleaned and decominated as soon as possible to prevent further corrosion.

My iPhone 6s screen was cracked. I took my phone to FoxPaw to get it fixed. They charged $120 and…read morethen another $20 for a camera/speaker part that they broke while repairing my phone. I had some problems with the screen like it being a weird blue color and the calibration off, but I did not want to take it back there thinking the reason my screen acted like that was because it was an aftermarket screen. A few months later I picked my phone up off the counter and the screen was completely broken- not shattered, but lines going all throughout my screen. I contacted FoxPaw since my screen was still under a 1 year warranty, and they told me they could fix it. I drove two hours to get to FoxPaw only for them to tell me that the damage done to the LCD was "user's fault" and the "manufacturer would laugh at them if they tried to repair this screen." They said they could knock off 10% of ANOTHER repair price so it would have been another $100 to get my phone fixed! I bought a new screen and repaired the phone myself for $40. When I opened my phone up, turns out multiple screws were in the wrong places, and one screw had come loose and was lodged into the back of the LCD right where the crack was. Thank you FoxPaw for not fixing my phone, but rather breaking it. Do not recommend. Better off doing it yourself.