3/22/26 3/22/26…read more11:10am Came to Walmart to have Jim, My Go-to Expert, look at my catastrophic phone issue. Jim learned I depend on my phone 24/7 so he found the time......to aid me in my plight. After 45 minutes and after researching the issue...I was restored to A-1. He had me view the broken internals and see and FEEL why replacement parts were needed. (As a consumer, i do appreciate that learning!) He also installed ORIGIONAL Samsung replacement parts....showing me the pack each came in. Thank you for your commitment to excellence, your impeccable strive for precision, and your love of your job. NEPTUNE FRED is lucky to have your services!

Another 5 stars boys. See ya soon. Thank you for everything every time. Broken phones,…read morereplacement phones, cases that are rare hard to find....

Scott is the man! He replaced my cracked camera lens and camera when apple told me I'd have to buy…read morea new phone. My phone is as good as new, and it's pretty friggin old! So worth it. Thank you, Scott!

I came across his company at an AT&T store but was unsure as to whether to drop off device to him…read moreor use some sort of bigger company. Got in touch and got a pretty immediate response which always says a lot to me about service. Immediately understood the value of going to a smaller private and local person. He was quick, knowledgeable, and has now solved 2 issues for me at maybe half the cost it would have otherwise meant for me, not to mention the massive time savings vs either filing a claim and waiting or going somewhere else where it may take days and days.

I am so IMPRESSED with the level of knowledge and the service I received when I brought my phone in…read morefor a new battery. The owner, Iyad, is a truly kind man. I chose to wait while he did my repair and I was treated to a coffee and the TV tells me remote! What service, not to mention the most important thing: my phone was saved from a battery explosion! I highly recommend this business. Thank you, Iyad. You are a true gentleman!

Repaired a screen once at a reasonable price, very quickly. More importantly my phone would not…read morecharge and when I went in he fished out some lint from the charging port. No charge. Good guy.

Verizon West Long Branch, NJ: Outstanding Service That Saved…read morethe Day! Carol at the Verizon store in West Long Branch, NJ, was terrific--quick, smart, and knowledgeable. Her focus, and expertise, and her smile were super helpful on a not so great day when I was dealing with a broken phone. She thoroughly reviewed my plan, found multiple ways to save me money, and guided me smoothly through the frustrating process of replacing my broken phone. Later that day, I returned to activate an older phone temporarily while waiting for the new one. Five Verizon tech support reps over the phone over two days had already said it couldn't be done and told me to wait five more days without service. That's when the smart and handsome white linebacker dude (whose name I wish I had) stepped in. Strong, and determined, he tried five different approaches, refused to give up, and successfully set up my e-SIM card. I was able to install it at home after tweaking my broken screen -- it worked perfectly!! Cool Carol and this dedicated colleague didn't just provide good service, it was GREAT service! "THE DUDE" , well he went above and beyond to help someone in a real bind. It's the kind of effort that makes you proud of people who truly care about doing their job well. Great team, great experience. Thank you both!

The employees at this store do not know what they are doing. Do NOT go here…read more I was trying to buy my husband an Apple Watch ($800 worth of business). I went in at 9am and had forgotten my license so they required that I go get another form of ID. One hour later I returned with the ID and they said OPPS looks like you are not authorized in the account. Sorry. You need to have your husband put your name on it. 2 things. One I was trying to surprise my husband with a birthday gift & two that I wasn't on the account would have been good to know before I drove 1 hour to get ID.

I feel compelled to add my 2 cents here. I cannot understand the poor reviews at this Verizon…read morelocation. We happened to stop in coming all the way from Red Bank and found the service and professionalism to be outstanding. Ironically, we probably passed 5 or 6 other closer Verizon locations on the way there. We worked with Henry. He was incredibly knowledgeable and patient. The two of us were coming from two separate accounts with me changing carriers and both getting new phones. The service Henry provided was beyond compare. We were back again to ask some questions and once again he was just the best. We really enjoyed working with him. Also, kudos to Verizon for acknowledging the veterans in their employ. Well deserved recognition!

I was politely greeted and taken right away (I had made an appointment). Pedro and Specialist…read moreAriana took great care of me when I went in to upgrade my phone. I had been dreading the experience, but these two people made it so pleasant. Ariana cleaned up a lot of apps that I didn't need anymore. She explained everything she was doing, and helped me to compare plans. Later I came back because I thought something wasn't working (entirely my mistake) and was helped quickly by a pleasant young man named David. Thanks, Ariana, Pedro and David! I'm a happy customer.

This would have been a 5 star rating except for the scheduling issue detailed below…read more Fixed my iPhone X in a very reasonable amount of time, curbside at home, and with COVID precautions evident. Tech was pleasant and knowledgable, phone back to normal. Easy and prompt scheduling with an estimate that was accurate. Overall no complaints--personnel issue aside. Unfortunately my original appointment time (11AM) came and went without any contact from the business. Ball dropped!! After messaging and calling, I was assigned to another tech who then showed when he said he would, and got it DID. Overall no complaints

Awesome company! I requested a quote to fix the glass on the back of my iphone. They came to my…read morehouse and did the repair. The price was the best among 5 competitors. Danielle was incredibly helpful and very responsive with setting up the appointment and keeping me up to date with their ETA. Jake was the tech that repaired the phone. He was professional and went WAY above and beyond. He saw that my front screen protector was cracked and he included a free replacement as well as a case! Couldn't ask for more with a company. Best price came to my house for the repair and friendly service all around!