I have been extremely patient, but at this point I feel completely ignored and frustrated…read more This business has had my laptop since July 2024. I originally brought it in knowing it was an older computer, but I was very clear that it contained years of irreplaceable photos that I wanted to recover. I was advised by their team to purchase a replacement screen on eBay, which I did, and they installed it. After the repair, I was unable to access the laptop because I forgot my password. Apple support advised me that resetting the computer would erase all data, including my photos. Because of that, I brought the laptop back to this shop specifically to extract the photos, and I was told this was something they could do. Since then, communication has been terrible. I have called multiple times asking for updates. Each time, I'm told the person helping me will call me back and they never do. No updates, no explanations, no follow-through. At this point, I just want to know: what is the hold up? Keeping a customer's computer for months with no communication is unacceptable. I'm hoping this review finally prompts someone to reach out and help resolve this situation, because my attempts to do so directly have gone nowhere.

So quick. So convenient. Aaron was so friendly. Got everything I needed to fix my phone and I was…read morein and out in 15 minutes!

Poor customer service overall. The people that work there are nice in person, but they don't keep…read moretheir word. I took a cellphone for repairing and they kept it for weeks without calling me for any updates on the phone. Save your money, time and aspirin because if you do business with them it's a headache.

This place is great , don't waste Your money on overpriced…read morephone covers, Owner knows phones and will get you what you Need. Support small business always.

Best price around OC, fast and reliable staff. 60 bucks for original whole lcd screen for iphone 8read more

Seeing their ads on Facebook about Thanksgiving discount for phone repair, I brought my phone there…read moreto replace the screen. My phone is a iPhone X, and the repair cost for this model is not cheap. I met Trung at the store. He is the sales manager and technician. He applied the discount for Thanksgiving. I couldn't believe that he only charged me $80 for an OLED screen. He said he had a cheaper option for $60 if I went for the LCD sceeen but as soon as he demonstated the differences between 2 screens, I decided to go with the oLed screen. Trung also gave me a free screen protector. Highly recommdend Trung and his dedicated job.

I sent my camera in for repair and paid in advance for both parts and service. Despite this, the…read morecamera was never returned to me. I tried contacting Daniel multiple times with no response, and only heard back after posting my first negative review. After we spoke, I took the review down based on his promise to complete the repair and return the camera. Unfortunately, time passed and I lost track of it. When I reached out again, I received no response. As of now, Daniel still has both my camera and the money I paid for the repair. Beware. Daniel gave me all sorts of excuses along the way. **** Daniel never offered to buy me a new camera, nor did I ask for one. Why would that even be necessary? What happened to my original camera? I paid for the repair and sent it in, and now he won't return it or explain what happened. I just want my camera back. No replacement, no workaround--just return the camera I sent you. This isn't complicated.

I had him repair a karaoke machine with a busted power unit on Dec 27, 2024. That should have been…read morea simple repair with his quote going to a total $140-$180. However all attempts at communicating to get the machine back have failed. I have sent texts and been calling and hearing nothing from him. At this point he has stolen my karaoke machine. I would strongly advise you not to use this company.

La verdad estoy muy contento con él servicio muy professional y rápido , necesitaba cambiar la…read morebateria de mi iPhone 11 promax y la persona qué me atendio fue my amable y respetuoso , al mismo tiempo muy eficientey rápido , en menos de una hora ya lo tenían listo y como nuevo . Les recomiendo este lugar , oh y las partes son originales de Apple !

I had such a great experience at CPR Cell Phone Repair in Orange. Robert was the sweetest and most…read moreprofessional person I have met. Even with his busy schedule he made time to replace my screen quickly and with a smile. While I waited we chatted and he was kind, helpful and very knowledgeable. My phone looks brand new and the service was fast and seamless. I highly recommend Robert at CPR in Orange. He truly goes above and beyond.

Great customer service!! The guy that helped us, was very nice and patient, upfront on any…read moreadditional charges, so we knew if we wanted a service or not before, we trully appreciate it his help!! Good deals, Great experience overall!!! We are happy Boost Mobile new customers!!! Muy buen servicio, apreciamos la paciencia y honestidad, toda la informacion, posibilidad de cargos extras antes de cobrar, muy claro facil de entender. Con gusto los recomendamos!!! Excellente servicio!!!!!!

This place is shysty. I hate going to these places they're always up to some BS. When I got my…read morephone he told me " I charged y... I mean ... I gave you a discount for a better plan to try it out". No. he was right the first time he charged me even tho I told him I didn't want it. more than once! And then wouldn't change it. They offer prizes if you pay your phone bill here. They charge y...I mean... They're free.

My husband broke his screen the morning of 6/2 and was able to get a quote and fixed it by the…read moreafternoon. Great quick service, would recommend again.

Good place, we took 2 computers to get clean and they job was fast and very good, the computers are…read moregood to go again and clean. It was not so expensive less than $80

I really appreciate this business and I love their people there. This is the 4th time I've been…read morethere with different phone problems and they've always have a solution with affordable pricing. Sometimes it has been minute fixes or same day fixes !! They are experienced in the local school district fixing technology devices too. You can trust them. They have a great communication. + Also a plus: they can copy keys/ make keys !!

Wow. Got my phone fixed in 10 minutes. They were really nice and gave me a great deal. I got…read moreseveral quotes and this one was the best. I loved it. Tbh I've never used a different phone company than Apple- and it's honestly better than I expected. Not gonna pay for Apple care anymore knowing I can just fix it here. They were super nice and efficient.