I'm a senior (75+ years) and I messed-up my current iPhone (2024) (following more of their "dam…read moreup-dates") & iWatch (2018) and was locked out. After spending several hours yesterday trying to get back in, I gave up and today (Sunday) & I took the phone & watch to uBreakiFix. What a surprising experience compared to the Apple Store. The young man working there was professional, patient and pleasant. And, he solved my problem in just a few minutes. I strongly recommend uBreakiFix and will definitely be using them again for any tech issues I have. Thank you!!! ~RC

I brought my PlayStation in for repair and got it back in worse condition than when I dropped it…read moreoff. It was clearly taken apart in an attempt to fix it, then labeled "unfixable" or too expensive to do so--but instead of reassembling it properly, they returned it missing screws and without the internal factory cover. This is completely unacceptable. It's not your decision whether something is "worth fixing"--your job is to either repair it or return it exactly as it was given. What I received back was careless, incomplete, and honestly a mess. I ended up ordering the parts myself to try to fix it, and that's when I saw just how poorly it had been handled. This level of negligence is beyond disappointing. I would not trust them with any device.

They repaired the smashed glass back of our iphone. When I…read morecalled they said about an hour, when we got there they said 2 hours and it actually took 24 hours. But who cares they did a great job at 150.00 vs Aplles quote of 450.

This location had the best customer service offered by the manager, Jay …read more After having multiple issues with my device , I was able to get solutions and fast ,the service I initially received wasn't the worst but I was satisfied in the end .

Great service and recommendations. Staff is very knowledgeable, keen to provide solutions. I will…read morecome back for sure.

This is the store. If you value your time and money. No snarky sales people. No hipster hangout…read more Simply results. Efficient, knowledgeable people that are honestly interested in you. Excellent location - shopping, food and parking! (never had a problem despite the malls popularity) And no, this written by a customer, not some "ghost post" by the staff/owners.

I purchased an IPhone 11 for my little niece and they never texted the phone. I called her when I…read morewas in the store to tell her that I bought the phone for a 12 years old birthday present. i find out that the phone doesn't have WIFI working. I traveled to Colombia and I was so proud to gave her the phone that didn't work. I went back to the store and the MF guy said that he didn't know what happened. they advertise in EBAY and they are corrupts , crooked and miserable employees that they don't care about their business. they have a store with the LICENSE and intention to STEAL money from customers that we believe in those miserables animals. Also when I went to the store to talked about the problem and one of employees enter the store smelling weed . I hope ONE day I will find out about the State attorney or Police close that FK trash company.

I called in advance to find out whether they buy cameras. I was given an email to send photos to so…read moreas not to go there for nothing. Response was fast and I was told I could bring them in. The shop was clean and uncluttered. I was greeted right away. They had a steady stream of customers without getting crowded. They take you based on the order you arrive and they are very thorough in examining your items so don't go when you are in a hurry. Price was fair and much less of a hassle than listing on eBay. Next step will be bringing in lenses that I no longer use. The also recycle electronics so they don't end up in a landfill.

Alex is Amazing , he is Courteous, Professional, and Knowledgeable and willing to help you with…read morePurchasing, or helping us non tech savvy people if we're cricket consumers. This is the second time I've encountered Alex and he has been nothing but kind and helpful. So kudos to this store and thank you to Alex for your amazing help... This store does offer a great selection of phones and they run specials all the time so stop in and see Alex.. He will help you with all your needs and will get you the best price available.

Recently had the pleasure of visiting this store in Rivera Beach and purchasing two 5G mobile…read morephones from McKala. This representative for Cricket was courteous, and knowledge. She showed great patience, and cheerfulness when dealing with an elderly couple who pestered her with questions regarding the difference in the phones. We are now pleased with our purchases and wish to extend wishes for a bright and successful career for McKala. Kudos!

I went to update my review and was surprised to see I had never reviewed this store, so this is…read morelong overdue. I've been coming here for several years for key fob and watch battery replacements, and they have always been fast and efficient. I always purchase the lifetime battery, and in my opinion, it's the most cost efficient way to go. You pay a little more the first time (around $25, give or take), and all your future battery replacements for that item are free. It's a fantastic value and has definitely paid for itself. Great service every time, and I highly recommend this store.

I will never go to the store again. They sold me a bulb that didn't work. I took it back. They…read morewouldn't give me a refund or store credit cause I didn't have the receipt even though I showed them on my Apple phone where I paid for it and what I paid for it so I would never visit the store again I'd rather go to Walmart or Home Depot cause they got better

I came in to look at a phone I'm considering, but they didn't have it, even though it was on the…read morewebsite, as this isn't a corporate store. They are only an Authorized Verizon Retailer. For me, buying a phone from a corporate store offers far better benefits than purchasing from a non-corporate location. The associate who helped me was very knowledgeable, and he took the time to educate me on some new phones that I liked. Although I didn't buy my phone here, I highly recommend this store because the associates were incredibly helpful and I learned a lot.

yes 5* usually I hate verizon stores…read more I saw a number of senior citizens come in for help (while we were there to buy new phones). The team was patient and helpful to each person for us, 2 new phone, very efficient and saved us money! very knowledgable too. Highly recommended

BEST customer service at this location, thanks to Our…read moresalesperson JONATHAN BENNETT. He's patient, knowledgeable and really cares about His customer. It was well worth the drive to Delray Beach!

Time consuming service. Charges not explained. Asked for contact with the owner. They wouldnt give…read moreme his number so I asked that he call me. He never did. Will never go back to that store. Steer clear!