Ms.Tee is the best employee someone could ask to have considering it being the first time I've been…read moreto verizon. She is great help, very kind and goes out of her way to do things for I'm sure everyone including myself. Promote her to manager!!

I decided to visit the Verizon store the day after Christmas--crazy, right? Surprisingly, it wasn't…read morebad at all! The store was very organized, with a check-in process as soon as you entered. We waited about 15 minutes. Thomas was amazing! He was pleasant to work with and extremely helpful, making us feel comfortable throughout the entire experience. I told him exactly what we wanted, and he didn't push us to change our plan or upsell us on accessories. We got three phones and were in and out in less than an hour. A 5-star experience!

Fourth time here during posted business hours and NO ONE is here. Y'all are the only place in the…read morearea. Very disappointed that you don't want my money. Hate leaving 1 star reviews but 4 times and y'all are even open? How are you still in business?????

I dropped off a Mac for screen repair was charged $202.23 at drop off on 9/12/18 was told 7-12 days…read moreto fix, well that 7-12 days turned into over 60 days being as patient as I could after they had my laptop for about 2 months they finally stated that they could not repair and would refund me...fast forward to 11-9-18 day I picked up unrepaired laptop, was told refunds take 7-10 business days to post well guess what nothing I've tried to message and no response, I tried calling and no one answers or they put me on hold. Thanks to technology I have all the conversations saved and now BOA is handling the claim for me to get my money returned. I WILL NEVER NEVER NEVER USE this establishment again and neither will anyone I know!!!!

The staff was the only reason for any stars... T-Mobile has so underwhelmed me with other stores,…read moredeals, trained staff. Thanks Christa for the glimmer of hope! And the help with my phone!

Customer service is non existent at this location. I tried to explain that i was there for a phone…read morereturn after being instructed by corporate to do just that. The lower staff member, Jemarion, rather than trying to be helpful, told me that i was in fact scammed by TMobile and I'm out of luck. Yes he actually said those exact words. Turns out his manager told him it can't be done because they're franchised and not corporate but Jemarion took it upon himself to reword that message in the most unprofessional manner possible. After I explained that he was clueless, i got on the phone with TMobile customer support while at this underperforming location (store manager was tied up) and asked what the deal was. As i was being helped over the phone by someone in a completely different state, Jemarion decided to start scrolling TIK TOK. Wow. Just wow. The rep on the phone was just as confused as i was until the store manager Cesar was able to come over and clear up Jemarion's mess. Btw Cesar, next time i would advise you to have those difficult conversations with customers yourself instead of delegating those tasks to your worst employee. More times than not, junior staff do not possess the same people skills that you typically see in upper management. I had gone through a pretty sizable headache having to return this phone but none of that compares to the 5 minutes of being "helped" by Jemarion. I didn't have any issues with TMobile before today but i promise I'll never be back based on his lack of training alone. Customers aren't your bro, Jemarion. Have some self respect. This store needs a clean up. Do better TMobile

Ordered a phone, couldn't even get the address correct for shipping. Every time I go in I have to…read morewait 30 minutes just to talk to someone. Terrible.

the lady who helped me wasn't bad but it was entirely too loud and roudy in there the staff were…read moreconversating with each other like they were at a cook out. I had to call customer service in there because they took to long to get to me. and I couldn't even hear the operator over the noise they were making. this is a business not a party they need to be more professional there is no reason I shouldn't be able to hear on the phone

Had a galaxy and got it fixed! Only place in town that fixes Android phones. They also let me split…read morethe payment into 4 with afterpay which was convenient.

From the owner: e Mobile Repair Service, located at 85 Old Sunbury Road, Hinesville, GA, offers expert device sales…read moreand repairs. Whether you visit our physical location or need a repair on the go, we provide fast, reliable service. We specialize in fixing smartphones, tablets, and other electronic devices, and our mobile service allows us to travel directly to you, ensuring a convenient and hassle-free experience. At e Mobile Repair Service, we’re committed to keeping your devices working perfectly, wherever you are.