I'm am truly sorry about my previous review . I was just having a bad day . Now today the manager…read more calls me who's name is Bernard and to think on Christmas Eve with all that going on he made sure to call me and to let me know he took care of the problem I had with the upmost care . This guy is amazing and t moblie you need to have more people like Beanard C I wish everyone at T Mobile a Merry Christmas . I would give Beanard 100 stars if I could . If you need a phone go here . Thank you and please except my full Apologie .

I stopped in after I shattered my phone to ask about their iPhones. There were no other customers…read moreinside the store. The two workers were clearly not busy. They never stood up to talk to me. The vibe was weird. The only good thing they told me was to go to Walmart

Today I walked into the store in a bind and found myself in a very stressful situation. The team…read moremembers Zoë, Erin, a sweet employee who's name has slipped my mind, and especially Joanna were amazing. They immediately picked up I needed assistance and maybe a tad bit of support. Joanna took time to speak with me about my worries with my bill, my current situation and genuinely turned a very stressful day into a happy one. She even was able to decrease my monthly bill cost after looking over my profile. She was able to connect me to Verizon reps via phone as well for further assistance and stayed with me. I'm grateful that I still have Verizon as my phone/wifi carrier. If it weren't for the team members in store and the call center I wouldn't have kept my service. A big thank you to the employees for focusing on a tailored customer experience and meeting the customer where they are at. I have always had great service at this location! I look forward to stopping in soon to process my future payments.

The service is horrible. i've been with Verizon eight years out of Santa Barbara. I went in to…read moreask two questions before trading in three of our phones to upgrade. He didn't want to help me with my two questions. Didn't even shut up from the display he was leaning on and suggested Amazon. I'll take my business back to Santa Barbara thank you. He just lost commission because we need protective covers and screens as well. Shame

Awesome. On and out in 10 minutes!!! Come thru and get out quickly and efficiently while you…read moreshop...

Have this guy 5 star but no longer went to get my batteries replaced only for it to mess up 2 month…read morein prob a bad battery or after market don't come here waste of time and money

The worst. When my 80-year-old wife complained about an expensive billing mistake made by this…read morestore, the manager told her get out and threatened to call security -- even though the manager admitted that the responsible employee made similar mistakes with other customers! The manager then went into a back room and hid. This store is a franchise. We had to go to AT&T's company-owned store on Coffee in Bakersfield to get the mistake fixed. That entailed 3 visits to Bakersfield and 3 calls to AT&T foreign representatives who were hard to understand. The calls required 30-minute waits, and one was dropped. Thankfully, the Bakersfield store representatives were patient and a pleasure to work with. Troublesome as the trip is, I'd go there.

Went to the AT&T store to add 2 lines to my account. The sales associate told me what my estimated…read morebill would be. Later I found out that they added other things to my account without my consent and my new bill would be over 100 dollars more than what she told me in the store. After 2 calls to AT&T and over 2 and a half hours on the phone I was told I have to wait 4 more days and call again to try and get my account fixed. Hopefully i can get it fixed before they take payment direcetly out of my account. The Tehachapi store runs a really good bait and switch scam and AT&T does not seem to care.

Forbthe best cell service in the High desert you can't beat Phone Girl. Corines pleasant demeanor…read moreher knowledge of the industry and her natural desire to help people make Phone Girl the only realistic choice when looking to change, upgrade or start new service.

If you're in Barstow and you'd like excellent and friendly service for your wireless needs, stop at…read morePhone Girl Wireless they're GREAT!

Took in an iPhone to replace the battery, and they tried to put a used battery in the phone. The…read moreguy was acting quite suspicious, and said that all their other batteries were swollen. If I could give no stars I would.

I called everywhere and everyone told me they dont fix broken screens for my Samsung A12. But…read moreAngel here at Platinum told me he always keeps those in stock and could have my phone fixed the same day! And he did at a great price too, thanks man!

Be careful trusting the workers at this store. I was lied to about a cheaper plan and received a…read moremassive bill the following month. They told me the plan would save me money. It did not it cost me more and then i was changed for two extra lines I never asked for. I do not recommend this store and I won't be back.

Very helpful and courteous at this location. It was our first time here and we needed to transfer…read moreservice from an old iphone. The sales associate also informed me about the current promotions which were very interesting so we will be back soon!

Kenny was prompt with his replies, helpful and efficient. He is easy to communicate with and he…read moreeven attempted to save me some money, suggesting a simpler fox to my cell phone issue. He ended up replacing the battery and charging port for a fair price and quick service. I will definitely be back if there is a need and recommend him to friends. Thanks Kenny!

l broke the HDMI port of my Series X after cleaning out the dust. I needed a repair quick as it's…read moreour media center. I sent a message via yelp and although it was at an odd time he responded quickly. He repaired it sooner than expected, left it as good as new and had the best price in town by far. This is a very complex job and he is more than up to the challenge. I cannot recommend this place enough! He also repairs cellphones and computers.