I warn VERY strongly against hiring Druk…read more Druk was very pleasant when I reached out and quick to ensure that he could repair my phone screen. I paid him over $200 to repair it on site. That night, I noticed that the phone screen would turn dark while using it. By the next day, the screen was completely inoperable. As I pressed the side buttons trying to turn it off (because the screen was now totally blank) my phone called 911 and ALL of my emergency contacts. Because the screen didn't work, I could not stop the calls and had to talk to all of these people to explain- pleading with them not to send the police or paramedics. I made an appointment at the Apple Genius Bar ASAP and paid $360 for Apple to remove the counterfeit screen from Druk and replace it with a working one. I was informed that the counterfeit screen fom Druk was not even sealed onto the phone correctly. Even worse, when I called Druk, he refused to refund me. BUYER BEWARE: if you choose to spend $200 with Druk, you will have to spend at least $360 or more to repair his "work" with a dealer who actually knows what they're doing.

they fixed my iPhone for much less than Best Buy offered and they finished in 20 minutes ! very…read moreprofessional.

I took my ipad there to get a new screen right before Christmas. I was assured 20 minutes. Over…read morean hour later and it comes back to me with a white bordered screen (original was black, ok, no big deal), but power button that had worked before does not work anymore. Get home - half hour commute and wifi and bluetooth don't work and there is debris under the new screen. A little over a week later, I get back and they send me to the other kiosk and I talk to Josh. He remembers me and my ipad, apologizes for being so swamped. He was able to clean up the screen, but would call me back within a week to let me know the wireless cable/wifi cable was in. I text Josh a week later and got a response, "I'm sorry sir, I will check when I get into work." That was over two weeks ago. In the meantime, I took it to Fixinazip in Henrietta, it was fixed in one hour, though I'm out another $100 and they took care of both issues. Avoid this place. I should've trusted my instincts.

Pleezzz come BACK. I've been treated well each time I've required assistance with my phone's.read more

got my battery replaced about a year ago and now its all swollen up love this place but I was…read morehopeful they would fix this under warranty but now the business is closed. Apple Original battery wouldn't swell in a year and under 300 charges.

Great customer service by Scott Coulter! True professional & well educated on his products!read more

Since Day 1 they're treat me excelent. Outstanding service. I decided to port to Verizon because of…read morethe Data breach in T-Mobile. I was eclectic but I don't regret it. Better service, better discount for military members, an impecable customer service and very friendly 100% recommended

Horrible. I bought a phone case from here and it literally broke 2 seconds after I bought it. $27…read morefor a piece of shit phone case from SHEIN. Then when I asked for a refund he tried saying I couldn't because I payed with a card. After a while of arguing he finally gave me my refund but this service is unacceptable. If you go to the mall just avoid any of these phone stores. They sell over priced junk and it's not worth any of your time.

On August 20 my son went and try to see about purchasing a phone case and a screen protector and…read moreonce he saw it and everything and had a second thought about it he kept telling the gentleman I do not want it it's too expensive and a gentleman continue to ignored my son and put on the case and put on the screen protector and as soon as he acknowledged my son my sons like I do not want it and he's like we know returns we know refunds and started speaking Arabic after a while my son asked for a receipt and the cashier plainly ignored him and went on to help other customers without providing my son for a receipt or with his money back so my son felt forced to have to pay I went today and I try to return everything and he continue to say I cannot return there's no refunds and I kept explaining to him that he ignored my son yesterday when my son was trying to tell him that he did not want the item and continued going he came on to say you need to contact my store manager or you need to contact another representative for them to figure it out and I keep explaining to him I understand the no refunds I understand the case I understand all that but you should be able to return it because you ignored my son when he told u to stop that he didn't want it before u even out the actual screen protector on this Guy didn't even provide him a receipt for nothing as soon as you took the money from him you plainly just ignored him so here I am having to try n figure all this out and he goes on to speak in Arabic and say god knows what