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AT&T Store

3.4 (5 reviews)
Open • 10:00 am - 8:00 pm

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7 years ago

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7 years ago

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7 years ago

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9 years ago

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7 years ago

Great service. A man named Chris was very helpuful in the process of helping us get and switch phones. There a very good cooperative staff.

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Verizon

Verizon

2.0
(5 reviews)
0.5 mi
Available by appointment
Shipping

Absolutely horrible customer service and rude and obnoxious. They only wanna sell new phones and…read moreInternet and that is it after you walk out that door. It is not their responsibility is what I was told even if it is a manufacturers defect you can't bring it back to the store and say, can you hand me a new one nope you got to go through customer service and have them send you a box and ship it out. All I wanted was Internet and I tried to return the Internet box and was literally told I can add another one, but I can't take the other one off your bill. Was told I have to call customer service and resolve it. Why is this store even in business if you need any Verizon equipment or anything do not go here go to Salisbury I don't know whether they are untrained or just uneducated, but the way they treat there customers is completely uncalled for we are the customers you're supposed to be there to help us and make our lives easier literally have not had Internet at my house for almost a month and a half now because of this will never go here again.

I went to the store to purchase a new phone and was hard-sold on accessories that I did not need…read more Specifically, it was strongly implied that I needed the "box" (the piece that plugs into the wall when charging) and that my previous Android charger needed to be replaced. When I got home and realized the old wall charger was fine, I tried to return the new one. I was told that it was part of a "bundle" with the case and glass protector and if I returned it, I would be charged the $50 I had saved from the bundle. I was NOT told the charger was part of the bundle and the store employee was rude when I explained this. There are other Verizon stores nearby- I suggest using one of them! (Also, don't bother with the "schedule an appt" link as it is first come, first serve regardless).

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Verizon
Verizon
Verizon

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Fix Ur Crack

Fix Ur Crack

3.0
(7 reviews)
18.0 mi
•$$

Fixed me right up to repair my screen. Pleasant conversation to boot! And a fair price. Look…read moreforward to exploring what additional services they offer. Just 4 stars because there is always room for improvement.

I WOULD NOT RECOMMEND Fix Ur Crack- I made the mistake of allowing this company to replace the…read morescreen on my brand new iPhone, as it had a simple crack. After paying $180 CASH on Saturday May 10th, the screen was replaced for the first time. Immediately after the screen was replaced, there was an Error message on my screen, advising that the product was not compatible with Apple, and the screen was glitching. I advised the technician of this before I even left the parking lot, and I was told to wait over the weekend to see if the glitching would "resolve" itself. The glitching gradually became worse. After calling the store on Monday May 12th, I was assured that I could come back and have the screen replaced for a second time. When I arrive to the store, I was told that the screen was actually not in stock and it was currently being delivered from another store. I left the store, and then returned, hours later, at the time the technician advised it would be in stock. When I arrived to the store for the THIRD time, I was told the part hadn't been delivered yet. I never received a phone call, text message, email, or any other form of communication advising that the part hadn't arrived. I then waited for two additional hours... it still hadn't been delivered. When I requested a refund, I was told that it had to be processed in their system and that because I paid cash, they do not keep that amount on hand and someone with higher authority would have to go to the bank... I come back to the store the next day to have my screen repaired, once again. (I called and confirmed it was in stock and the technician advised that shipment had came in that day but hadn't yet opened the box, after I requested, multiple times, to be contacted when the part arrived). After about 30 minutes after the second screen was installed, my phone began overheating and would not hold a charge. I NEVER had this problem, not even once, prior to Fix Ur Crack installing their screens on my phone. I have requested, for weeks, to talk to the owner, Ryan Lawson, and he has not returned any of my phone calls or voicemails. Ryan had communicated through one of his technicians that he wants a chance to "resolve the issue" by testing multiple phone screens on my phone (that are not Apple products) to attempt a third screen replacement. Fix Ur Crack has had several opportunities to fix the problem that they caused. I have requested a refund of the cash that I paid to this business, as they have ruined my device and I have to pay $300 for a new phone. An additional $180 was literally wasted, and when I requested a refund, the company refused, and said they would consider putting my cracked phone screen back on, for the POSSIBILITY of a refund. When I asked if they still had my original, cracked screen, the technician responded with "Well, we keep the broken screens in a bin and I can't guarantee that it's still in there" ... I can no longer use my phone throughout the day, as it becomes too overheated. The battery life is nonexistent and I've advised, multiple times, to this company that I stay at home full time with my baby and NEED access to a phone, especially in the case of an emergency. I've learned my lesson by never paying cash to a business again, and I'm hoping that someone else doesn't make the same mistake by using Ryan Lawson's company, Fix Ur Crack. Ryan should consider Fixing His Morals.

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Fix Ur Crack
Our storefront.
Our storefront.
FUC

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FUC
Verizon Authorized Retailer, TCC

Verizon Authorized Retailer, TCC

4.0
(9 reviews)
33.3 mi

Brittany helped me switch my phone from my parents plan to my new plan. The whole process went very…read moresmooth. There were a lot of people in the store and she still managed to help us all out! I got my first iPhone here in 2011 and glad to be back for a new phone. I live in a different state and it still worked great.

I went into this store to buy a new eSIM card for my wife's phone because she was having issues…read morewith her phone. Apple and Verizon customer service told me her phone (the hardware) was fine but when I went into this store, the woman who helped me, the blonde hair and glasses, told me I needed a new phone and the eSIM card with only work for 24 hours. My wife's phone was having problems with her physical SIM card and service where she couldn't connect. Something didn't sit well with me when the woman told me not to spend $30 for an eSIM card but rather sign up for a new plan that would charge me an extra $25 a month or $900 for the next three years. She was pushy about it and put a lot of pressure on me to trade in my wife's phone and spend more on a new plan. I left the store, and later came back and I was happy that another worker came over and helped me. I bought the eSIM card and my wife's phone has been working without one issue. So let's see, spend $30 for an eSIM card or be told I have to buy a new phone and spend $900 over the next three years??? I do not recommend this store. They just want to rip you off and buy a new phone and upgraded plan.

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Verizon Authorized Retailer, TCC
Verizon Authorized Retailer, TCC
Verizon Authorized Retailer, TCC

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AT&T Store - mobilephones - Updated June 2026

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