My iPad was not working correct said it was in recovery mode but would not do any thing else young…read morelady ran a few programs on it then called and said it was ready went to pay her and she said there was no charge for this issue I utilized the iPad last night works great

I had a senior moment when I lost my phone a month ago. Life is totally dependent on having a…read morephone. Everything requires cell phone verification, paying bills etc... I delayed buying a new phone because I bought a backup last January but can't find it. Today I bit the bullet and bought a refurbished iPhone from an amazing individual named Dan. He was professional, empathetic, not pushy and personable. Bad Apple is clean, the staff in the repair shop are well spoken and honest. If you're looking for an affordable refurbished phone I highly recommend Bad Apple. 90 warranty, aesthetically the phone has minimal smudges and if you order the tempered glass, $35, you get a free protective clear case with MagSafe. These folks are good people. My new Apple product resource This is one of the best retail experiences I've had in a very long time.

Bought a phone there and wished that we'd bought it elsewhere. Our help was more like , do it…read moreyourself. We asked the guy for help , but his response was oh ... ( you can do it yourself ) Anyhow we went to The Apple Store the next day and got everything fixed , as nothing was working properly until we had some professional help from apple.

We were greeted immediately by Dana & listen to our problem and knew exactly what to do. She…read moreimmediately took care of our son's phone and explained to us what happened and what she did to resolve the issue. She had us try out the phone/ipad prior to us leaving and made sure our questions were answered. Dana was super friendly and knowledgeable of our iPhone features. Will return next time we need any new phones/service. Ask for Dana next time you are there :) Thanks Dana! You were amazing!!!!

was really happy with Quick Mobile Repair in South Jordan. I needed to get a battery replaced in an…read moreold iPhone 6s. Apple and Best Buy no longer service phones that old. Plus those two locations charge more. The employee here was extremely nice and quick in fixing the phone. The price was very reasonable. They also warrantee the battery in case there's a problem in a couple of months. This is the place to go to get your phone fixed.

The workers are nice, but I wouldn't trust their technique/equipment with your $1400 phone. I took…read moremy phone in to have the back screen replaced, and they quoted 3 hours, however after 5 hours they called and said they would need to keep my phone for longer because it will no longer will turn on. After 3 days of them having my phone, I got it back and there was dust and grime in my camera, as well as etching marks. 3 days later, I tossed my phone onto my BED and the back was immediately shattered even worse than before. Do NOT bring your phone to this place for glass replacement.

Terrible... went in to get a new SIM card after waiting on the phone with tech support for and…read morehour. They told me to go get a new SIM card at the store because it would otherwise take 2-3 days to ship on to me. They lied and said they wouldn't give me a SIM card but they would sell me one for $15. I went home and called tech support the next day to get one shipped. They said that it is corporate policy that they are not charging for new SIM cards... Overall: Either this location doesn't follow corporate policy or they are under trained. Either way go somewhere else!

RACIST, LIARS and PATHETIC…read more ELI and MARCUS are the worst human beings you can ever meet. My wife and I went to the store as T Mobile 800 customer service had asked us to go to this store to back up data and reset the device. When we walked in, ELI looked like he didn't want a brown person to be in the store. He outright said - " I am not going to waste my time" when we asked if we can back up the data. We even told that T Mobile technical team has left instructional documentation in my account on how to do the work. He said he doesn't want to do it and that there is no way it is possible (LIE #1). Clearly he doesn't know his job and doesn't like to help customers with a different skin color. (RACIST) 2. He said he is the manager (he is not, LIE #2). 3. He said T Mobile 800 number is a different company from T Mobile store (LIE # 3). Then I went and talked with MARCUS. He finally did log in to the account but then just called the manufacturer and handed over the phone to my wife, instead of an iota of wanting to help. When my wife asked him to send an email or give in writing that they can't help -- he said he won't. SERIOUS LACK of EMPATHY AND CUSTOMER SERVICE AT THIS STORE. DO NOT EVER GO TO THIS LOCATION OF T MOBILE (unless if you want to be disrespected by unworthy employees who don't care about the customer or their job). Since ELI didn't even want to look up instructions - I can imagine that he is so totally completely INCOMPETENT.

Wow, what great customer service at the Verizon store at the District in Daybreak . Juan the store…read moremanager was friendly, professional and knowledgeable. Juan had a line of customers waiting but he was kind and attentive to each one. Such great customer service, Juan. Thank you for a great experience

This place was absolutely useless for hotspot or any technical information/support. Headed over to…read morea Verizon store and got amazing service.

Went to 4 other places beforehand that were useless and not helpful whatsoever…read more Came to uBreakiFix and got helped by Jackson B. He was super quick, helpful, knowledgeable and straightforward. Got exactly what I needed :)

Awful customer service. Dude was asking for a break two times while helping us. He took our money…read moreand then ran off for his break while his other coworker took over with our money. Dude couldn't wait two seconds. also super overpriced to just get a card out of our disk receiver on our PS5. I wish we did more research in finding a place to fix our PS5.

Came in for a broken screen on my iPhone. Thomas helped me out and it was so easy and fast! Dropped…read moreit off, came back 30 minutes later and it was good as new!

Dex was amazing! He made the process easy by being helpful, patience and knowledge. I would…read moredefinitely would recommend

I felt the whole time something was sketchy but had already spent 2 hours their so went forward…read morewith my purchase. Luckily I called the Verizon hotline today and they took off so many charges from what the store was charging me. So many lies to get an extra dime. Have no idea why these people would be so cruel and rip people off. Shame on them!!! Best thing you can do is order online for honesty

January 2023 bought a watch which was a promo. Got charged full price been fighting it for 3 years…read more Manager repeatedly said she fixed it at the time and Verizon says they can't help me at all. It's been a battle going on for three years with our account. Can't wait to pay it off and go back to T-Mobile. We only transferred because of number of lines, but it's worth it to pay a little bit more and go back to T-Mobile.