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    AT&T Store

    2.7 (12 reviews)
    Closed 10:00 am - 8:00 pm
    Updated over 3 months ago

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    7 years ago

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    People searched for Mobile Phones 258 times last month within 15 miles of this business.

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    T-Mobile

    T-Mobile

    1.8
    (5 reviews)
    1.3 mi

    Terrible... went in to get a new SIM card after waiting on the phone with tech support for and…read morehour. They told me to go get a new SIM card at the store because it would otherwise take 2-3 days to ship on to me. They lied and said they wouldn't give me a SIM card but they would sell me one for $15. I went home and called tech support the next day to get one shipped. They said that it is corporate policy that they are not charging for new SIM cards... Overall: Either this location doesn't follow corporate policy or they are under trained. Either way go somewhere else!

    RACIST, LIARS and PATHETIC…read more ELI and MARCUS are the worst human beings you can ever meet. My wife and I went to the store as T Mobile 800 customer service had asked us to go to this store to back up data and reset the device. When we walked in, ELI looked like he didn't want a brown person to be in the store. He outright said - " I am not going to waste my time" when we asked if we can back up the data. We even told that T Mobile technical team has left instructional documentation in my account on how to do the work. He said he doesn't want to do it and that there is no way it is possible (LIE #1). Clearly he doesn't know his job and doesn't like to help customers with a different skin color. (RACIST) 2. He said he is the manager (he is not, LIE #2). 3. He said T Mobile 800 number is a different company from T Mobile store (LIE # 3). Then I went and talked with MARCUS. He finally did log in to the account but then just called the manufacturer and handed over the phone to my wife, instead of an iota of wanting to help. When my wife asked him to send an email or give in writing that they can't help -- he said he won't. SERIOUS LACK of EMPATHY AND CUSTOMER SERVICE AT THIS STORE. DO NOT EVER GO TO THIS LOCATION OF T MOBILE (unless if you want to be disrespected by unworthy employees who don't care about the customer or their job). Since ELI didn't even want to look up instructions - I can imagine that he is so totally completely INCOMPETENT.

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    Verizon

    Verizon

    2.1
    (9 reviews)
    2.6 mi

    I felt the whole time something was sketchy but had already spent 2 hours their so went forward…read morewith my purchase. Luckily I called the Verizon hotline today and they took off so many charges from what the store was charging me. So many lies to get an extra dime. Have no idea why these people would be so cruel and rip people off. Shame on them!!! Best thing you can do is order online for honesty

    Everytime we've tried to get help here, the service is horrendous. Today we went to upgrade our…read morephone and were met by the "manager" Connor. There was one other couple being helped by another staff member. Connor informed us we would need to wait for someone to help us. Confused, we asked why he couldn't help us as we were the only other customers in the store. He snapped back that he was supervising the other employee. I said that didn't make sense that he wasn't doing anything and making us wait. He again snapped at us and said if we didn't like it to go somewhere else. While we were trying to decide if we wanted to wait, ha asked if we wanted to wait and my wife said we came here because it usually had more staff. he said I don't think we are going to be able to help you. we didn't yell or be rude but simply stated that it wasn't good service to make people wait when he could have helped us. I've never been treated so rudely or been so baffled by this model of service before. Connor definitely needs some training in customer service and just how to treat people in general.

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    AT&T Store - mobilephones - Updated July 2026

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