Very clean and big store. Easy to find help. Selection was very good. Didn't seem like much was out…read moreof stock. However with so many price increases value is not something you can find anywhere right now.

I could not walk ten feet without yet another employee pouncing on me, they must be on commission…read more It was an unpleasant shopping experience, being constantly bothered, even when trying to avoid eye contact.

Sean was an amazing help,Everyone here was super friendly and helpful. Would highly recommend this…read morestore to anyone.

Do not do business with these crooks. They told me that my bill would be $258 plus taxes and fees…read moreand my bill is $363. Now they will not even return my call as I have moved out of town.

SHOUT OUT TO ATT CELLUAR - Had a wonderful experience at the Brownwood store. Was assisted by Axel…read moreSantiago. His card says "Connectivity Expert". Indeed he is that expert but also "Outstanding" in customer service. He clearly addressed all our concerns about buying new phones and keeping our exisiting plan. Now we have the latest iPhones at a reduced monthly outlay and no sacrifice to the services we wanted to keep. We highly recommend Axel to assist you with your cellular needs! His store number is 352-689-2066

Our sales rep, Greg Monroe, did a great job showing me phone and plan options that perfectly met my…read moreneeds.

Salesman was so rude! We came in to get a new phone, and he kept pushing to upgrade our home…read moreGateway to 5G. We told him twice that we needed a new phone. He then said, "bye!" and literally turned around and walked off. We are long-time Verizon customers but are now looking for another provider. This lack of respect for customers is nonsense.

Switched from AT&T for our mobile service as their rates have skyrocketed. Ruschell, the customer…read moreservice rep, was very knowledgeable, efficient and polite. We also have Spectrum as our internet provider and cable television. Whenever I do have to contact their customer service department I am always greeted by a pleasant and helpful rep.

WARNING: Sneaky "Bill Cramming" Tactics under "Free" Promotions!…read moreI am writing this review to warn my neighbors to inspect every single line item on their monthly statements. Spectrum is engaging in deceptive billing practices, specifically a tactic known as "bill cramming"--adding paid services to your account without your permission. A few months ago, I called to set up Internet and TV services. The sales representative told me I qualified for a promotion for a "free mobile service line for one year." I accepted the free line. What they CONVENIENTLY failed to mention, and what I never authorized or gave permission for, was that the agent snuck a paid monthly "Mobile Insurance/Device Protection Plan" onto that supposedly free account. Because I was told the mobile plan was 100% free, I didn't notice the hidden, unauthorized insurance surcharge for six months. When I finally caught the charge and called customer service to voice my concerns, things got even worse. Even after escalating the call to a supervisor, Spectrum flat-out refused to issue a full refund for the charges their own agent fraudulently placed on my account. They would only credit back a single month. Essentially, they got caught adding unauthorized fees to my bill and told me I could only have a fraction of my money back. Since Spectrum refuses to take accountability for their deceptive trade practices, I have officially filed formal corporate billing complaints with the FCC and my State Attorney General. If you are signing up for their "free" promotions, check your bill immediately. They will sneak unapproved charges onto your bank draft and then hide behind their "corporate policy" to keep your money when they get caught. Absolute scam behavior.

Had a great experience today with a gentleman at Techy when my phone got a lock screen and I could…read morenot access my phone. He was able to clear and reinstall everything so I was not locked out on a hurricane weekend. I will be taking my laptop in to have it looked at after this weather episode is over. Thank you so much!!!

Simon Templar said, "You have to be a very good, and usually very dead person to become a saint…read more And more importantly, you need to work three miracles. Now, get to work." Jeremy Miller of Techy is my Saint! The first miracle, Jeremy recovered my data from the 1st iPad Mini that fell into Lake Dora. I know, stupid, but I am a Seaplane Flight Instructor. The second miracle was his team fixed my black screen of death on MacBook Pro, "Your computer restarted because of a problem. Please a key or wait a few seconds to continue starting up." The third miracle was he still had saved my iPad backup folder as I jumped my 2nd iPad Mini in CT river. Hazards of my job! I restored my 3rd iPad Mini with my 1st iPad Mini data folder. THANK YOU, JEREMY! I am so glad you're not a very dead person because you're a living Saint!

I'm from Indianapolis, and recently the screen on my iPhone 12 Pro Max stopped working completely,…read moreleaving me unable to access or use my phone. Since the battery was also nearing the end of its life, I decided it was time for a new phone. As an AT&T customer, I first visited T-Mobile after seeing an advertisement for a "free" iPhone 17 Pro Max. After spending four hours in the store, I quickly realized they were not going to earn my business. I returned the phone and decided to stay with AT&T. While visiting my parents in The Villages, my mom and I stopped by the AT&T store in Sumter Landing, where we were greeted by Conrad. I explained my situation--that I had recently paid to have my screen repaired, my phone was paid off, and I was looking to upgrade because of the failing battery. Conrad immediately went above and beyond. He asked if I had AT&T insurance and explained that Asurion should have been involved when I paid for the screen repair. Then, instead of simply telling me to call them myself, he took the time to access my Asurion account and investigate. To my complete surprise, Conrad discovered that I had actually qualified for a replacement phone at no cost when my screen was repaired! He truly saved the day. My replacement phone arrived at my parents' house just two days later, and Conrad assured me he would personally help transfer all of my data from my old phone to the new one. I cannot say enough wonderful things about Conrad. His professionalism, knowledge, patience, and genuine commitment to customer service are exceptional. He took the time to make sure I understood my options and found a solution that I never would have discovered on my own. If you're visiting the AT&T store in Sumter Landing, do yourself a favor and ask for Conrad. He provides personalized, thorough service and truly cares about his customers. He is an outstanding representative for AT&T and one of the best customer service professionals I've ever had the pleasure of working with. Thank you, Conrad--you are the best!

The WORST customer service help along with their Manager who is worthless. Their sales help talk…read morelike they know what they are talking about but when you go in to find about your order that you thought was placed 6 days ago they are oblivious to what you are asking. Stick with Comcast Xfinity.