Aubrey was amazing! She was quick, pleasant and knowledgeable. What more could you ask for?!!read more

I was looking for a new phone for my wife and I was helped by Jessica Britt. Jessica was great, she…read moretold me about a promotion and I was able to get a brand new Galaxy S21+ for $200! She also reviewed my plan, helped me get more features while saving me over $60 a month and transferred all of my wife's information into the new phone! What a great experience, thank you Jessica!

I couldn't be happier with the service. I thought I'd cracked one of the lenses on my iPhone 16…read moreProMax and that I'd need to shell out big bucks for it to be fixed. The very courteous technician quickly diagnosed that it was only the screen protector on the lens, not the lens itself that was cracked. He replaced efficiently and just a few minutes later I was on my way home! Give that man a raise! He was handling a long line of customers, fixing items quickly, and doing it all with kindness! Highly recommend!

Outstanding experience! Joe was extremely helpful and fixed my clogged charging port and even…read morecleaned my phone. Very professional service at a very reasonable price. Highly recommend.

I brought a Samsung phone in last week that needed to be factory reset. Unfortunately, I could not…read moreremember the email address or password to get into the phone. This, of course, presented a problem when trying to factory reset which is why I came to them in the first place for assistance. The rep spent less than a minute speaking to me. His exact words were that "it cannot be fixed and it's basically a paperweight." The gentleman told me the cell phone provider also could not assist me and really no one could. I reached out to Samsung directly for assistance and they referred me to a local certified phone repair company. Within 24 hours of taking my phone there it was unlocked and factory reset. I wish the gentleman had handled this differently. He could have stated that The Computer Warriors are not licensed or authorized to do these sort of repairs. If he had, I would have found outside help but still kept them in mind for future work. Honesty and professionalism go a long way.

This is the place. After a disastrous custom build by a shop located on Oleander (YCF - see…read morereview), I needed extensive help to rebuild my PC. I met Brandon who was as friendly as he was knowledgeable. I immediately trusted him. I removed the junk parts that the previous shop installed (and returned same to YCF) and turned the gutted PC over to Brandon to build the PC the way it should have been done in the first place. At every step of the rebuild Brandon kept in close contact. It was a joy to work with him. It is without reservation that recommend Computer Warriors!!!! Update: If at all possible try to bypass whoever it is that works the front desk and speak directly with Brandon. The front desk is staffed by a guy who is unfriendly and completely disinterested in anything you have to say. On that initial Monday morning, if I had met that guy instead of Brandon I would have walked out.

Ryan at the Porter's Neck UPS store provided exemplary service. He was very pleasant, helpful, and…read moreefficient. I also liked that he greeted everyone walking through the door. I had both notary and overnight services. Very convenient and terrific service.

Ryan at the Porters Neck area UPS store is so so helpful and knowledgeable. Many thanks to Ryan and…read morehis co workers. They are great!

Update 8/11/25:…read more Issue 1: Thank god for asurion because I would have never gotten my diagnostic fee back without Kadrian the case manager. Kadrian reached out to the owner of this establishment about refunding me and they denied to refund me without an explanation even though they didn't give me a diagnosis as to what was wrong with my PlayStation 5. Issue 2: Which brings me to my next issue, I just found out that Ubreakifix, upon putting my unit back together, they didn't 1. Put my side plate covers securely on and 2. They forgot to put the power button back in the unit. I have taken my claim up with Kadrian the case manager and he is reaching out to the store owner once again to "rectify" the unprofessionalism and lack of detail and will get back to me. If I have to escalate this further, I will. This type of business is quite atrocious. Issue 3. I have never seen anything more unprofessional in my life. Conclusion: I would try your luck somewhere else because this business is not honest nor professional. Come here at your own risk. 7/28/25: The customer service was professional and pleasant. However bringing my ps5 slim in due to a surge issue was different. Even though it's posted they can repair the issue or at least find the issue through professional troubleshooting. I ended up paying a $60 diagnostic fee without any clue as to what is going on with my ps5. It was a "sorry it's beyond my troubleshooting capabilities", which is in and of itself a letdown. I could understand not being able to repair it, but not being able to troubleshoot the issue and having the unit for 3 days is a bit much, but then again.. this is from the customers POV. Can't say I'm satisfied, but who would be considering the outcome.

Needed to get my Iphone fixed and got an appt for 6:30 PM. Arrived early and the staff, Scott,…read moretook care of me even though I was early. He had it fixed in an hour (actually went out of his way to get it done seeing how they closed at 7 PM). Really great service and I would recommend this company without pause. Scott was super helpful and pleasant to speak with.

Came in this morning to do an Amazon return. No line, was greeted by the gal working. I quickly…read morescanned my item and was out. Second time at this location. Lots of parking and no waiting.

Dee helped me the other day with a large item to return. He was kind enough to retrieve it from…read moremy vehicle and bring it into the store. Although there are two or three other stores that are closer to my home I always go to this particular UPS store as they are so kind and helpful. I don't know the names of the other staff, but I know there is a gentleman named Dallas that has a great attitude and is very professional. All the staff at the store are Top Tier.

My agent Thom always very graceful and always looking for to seeing me and making sure that all my…read moreneeds as a customer are well taking care of hope he stays there for ever thank you Thom Smith

Sling TV was double charging my bank account. When I noticed it and contacted them they refused to…read morereturn my money. My emailed was hacked and I had to change it but Sling kept both accounts. When I explained to Ann what happened she refused to refund my money.

David and Lauren are wonderful! On two different instances,…read moreI've had personal home printer issues and they were able to knock out things for me on the fly. That looked beautiful when I was in a very high stress situation. I cannot recommend their services enough! Thank you both for all you do!

Gabriel exceeded my customer service expectation. I rate my experience at your Wilmington, NC…read morelocation 6 stars out of 5. In the past I've walked into other locations where employees didn't want it extend themselves in the least. Gabriel should be a corporate trainer.