Thanks to a foot injury earlier this year (no broken bones but plenty of soft tissue/nerve damage), I found myself on crutches and unable to support much of any weight on my left foot. My podiatrist recommended Athletico for physical therapy. Thanks to the careful attention of the wonderful therapists there, I was walking without any aids within 3 months. Now 5 months later I have almost full range of motion in the foot, very little pain, and am able to participate in most of my normal daily activities. Some of the other reviews reference the patient load, and while it is true that the therapist working with me at any given time might also be supervising one or two other patients working with PTAs, I never felt that they weren't attentive to my well-being. Sometimes my one hour ran a bit longer, but I always left with a bit more improvement and new knowledge for how to continue to work on the foot on my own. Many thanks to Isiaac, Bridget, Jessica, Hailey, and all of the other wonderful staff there. read more

Since I have been in therapy with Jessica,s (DPT) team after two different joint reconstruction surgery's. They have been a delight to WORK with though out the process. Yes it is a lot of work, but the effort has been worth it! She knows when I can work a bit harder and when I need to take it easy. Whitney, the office manager found an error in the insurance submission process and had it resolved before I could call about. I would not hesitate to suggest their services to anyone. read more

Last December, a doctor told me that a disabling condition I had would never be cured. Merry Christmas! Thank heaven it hasn't turned out that way. While I'm at it, I'll thank AthletiCo, too. I regained the use of my left foot, in no small part, I think, due to the expert help of the physical therapists at the company's Carbondale clinic. The problem was dropfoot. It's a condition in which one's foot isn't getting the signals it needs from a nerve located in back of the knee. The damage to the nerve happened during a knee replacement operation in October. It's a rare side effect of the surgery, and one to which the surgeon pleaded innocent, saying he had not cut the nerve. (I believed him and still do, since now the nerve is working again, no surgery necessary.) He gave me a 50% chance of recovery. I asked him to approve physical therapy for me. He approved two courses, six weeks each -- and I chose AthletiCo of Carbondale from the several clinics in town. Medicare and my supplemental insurance paid for most of the costs. With therapy, my left foot's digits became ever more lively, and the foot began to bend and lift again, as it must, for walking. Therapy included massage for my swollen left leg, and exercises, some with resistance provided by stretchy bands, others for strength and balance -- easy ones performed at a dancer's barre on cleverly designed pieces of equipment. Therapist Marcel De Wit and his colleague, Jessica Kelley, cheered my every triumph, no matter how small, assisting and sometimes pushing, me -- metaphorically, I mean -- to attempt more. Jessica gave me compression socks that are kinder and gentler than any you can get on Amazon. I went from paralysis and near-despair of regaining mobility in one of my favorite body parts -- my left foot -- to walking normally. No need for a cane! No need for a stretchy band (to lift the foot)! No (absurdly expensive) special shoes! I do recommend AthletiCo highly. Did I mention that staff members can be relied upon to come up with humorous anecdotes and tall tales to lighten the atmosphere? They can. And the location of the clinic is convenient, and the parking free. read more

This location is constantly overbooked! The therapists are competent and nice, but it doesn't matter if you aren't actually getting the amount of therapy you need. I agree with a past reviewer that the therapist to patient ratio is completely out of control here. read more

Athletico provided a physical therapist to patient ratio of one to six when I was there in March 2019. In other words, one physical therapist rotated between six patients simultaneously. There were four physical therapist aids present but it was clear they did not have much autonomy or license to provide therapy without the actual physical therapist giving them direct instructions. I felt that the care being offered was akin to a frantic juggling act on the physical therapist's part. In the end, I received approximately 10 minutes of the physical therapist's time over the course of my one hour appointment. My impression was that the care was impersonal and ineffective. I also assumed the physical therapist never read the doctor's orders for my particular therapy, but there is no way of really knowing that. Call it a hunch. I would seek physical therapy elsewhere until Athletico changes its cost-cutting, fast-food, physical therapy business model. read more