I sustained serious injuries as a result of a car accident. After two weeks in ICU and another two…read moreweeks at Shirley Ryan Ability Lab in Chicago, I went through more than two months of therapy at Apex. Melanie was fantastic in getting me back on my feet. She was truly sympathetic and also put me through no small amount of necessary work, both during our sessions and with exercises recommended be completed at home. Her program for me was absolutely essential on my recovery. While there is still work - and time - needed for me to make a full recovery with issues outside of Melanie and Apex' bandwidth, I am walking again without any pain or even discomfort. I thank Melanie and the doc for putting me on the right path and strongly recommend she and Apex to anyone needing physical therapy.

One-on-one therapy is provided at this Valparaiso facility by a DPT who is knowledgeable,…read moreinformative and personable. He prescribes exercises to treat the cause, not just the symptoms, and personally supervises execution of the treatment plan. No aides. No assistants. It was my first time going to physical therapy, and I am glad I chose Apex. It was a pleasant and effective experience. I highly recommend Apex Physical Therapy, where good patient care is the primary mission.

I was involved in an accident in January. I was referred to this ATI location for PT. I was a…read morelittle hesitant of going because of a previous experience at another location. I'm glad I gave them a chance. After having been in therapy for a few months, I feel much better thanks to all the staff members. Thank you everyone.

Came for worker compensation staff really nice ! Shout out to Kali& Sarah ! Definitely made me feel…read morebetter during my time at therapy definitely would recommend. Good job portage ATI

"I was completely impressed with their professionalism and customer service." I can't speak highly…read moreenough of 1st Option and their team. The entire experience, from the moment I walked in, was fantastic. The staff was friendly and efficient, and Felicia, Niya and Janel was not only knowledgeable but also took the time to address all my questions and concerns. I left the agency feeling confident in the care I received. If you're looking for a reputable Home Hrealth Agency with a compassionate staff anf nurse, look no further than "1st Option Adult Day Service & Home Health."

I have brought my now 10 year old here more times than I can count. Every visit we've been treated…read morewith kindness patience and compassion. The Drs seem to be great diagnosticians and will give you more answers and treatments than any area ER (in our experience) Sometimes there was a bit of a wait (like when we got her back xray) but I expect that being a small location. Im just super glad they offer that service there at all as opposed to going to the ER. Weve seen 3 different doctors there and they were all women who listened when my daughter advocated for herself/I advocated/explained for her and even gave some tips on a possible underlying issue to look into with her PCP. everyone is friendly and I can tell they genuinely enjoy working there. My daughter is especially more comfortable there because they seem to have mostly (if not all) female providers. You can always follow up on your care with a phone call to ask questions or gain clarification vs. making another appointment! Highly recommend!

The Dr. and office staff were great. The billing is done by a different office and I have never…read moreencountered someone as rude, condescending, and unprofessional as Nikki in billing. I called multiple times as advised by my insurance company for their incorrect status coding and she refused to help me or connect me with anyone that could. All their other billing customer service representatives speak with a thick accent and are not trained properly. Unless you want dishonest, extra charges do not go here.

I have been looking for a physical therapist since getting an order from my physician. I live near…read morethis office and figured I would check it out. Honestly the exterior maintenance (or lack there of) was the first thing that I noticed. If a healthcare facility cannot even maintain the exterior of the building then I don't have much faith in the type of care they will provide. Quite frankly I thought I was at the wrong address because it looks abandoned. The foliage is overgrown with weeds and there was garbage thrown alongside the building by the front door. Upon entering I found a very unwelcoming reception area and the woman working there seemed like she couldn't be bothered. It was at this point that I decided to continue my search.

Keith and his team are fantastic to work with - positive, focused, and encouraging! They have…read morehelped my family with various injuries over the years all with highly successful outcomes. These are the folks to work with!!

I called NWI Health & Wellness, yesterday and they were able to fit me in within a few hours! I was…read morerecommended by my best friend to go see Jessica at her new place. Upon arriving, Miranda at the front desk was super friendly and helpful. During my visit with Jessica she is super thorough and addressed all my concerns. I didn't feel rush which is unusual because at other places you only visit with the Doctor/Nurse Practitioner for maybe 2 minutes and then they are rushing out the door; definitely not Jessica. She took the time to talk to me about everything and I felt like she actually listened to me and wanted to help. She worked with me with my prescriptions; one was pricey so we switched to another prescription to help with the cost. She actually dropped off coupons for the new prescription the next day for me to my house (with my approval)!!! I was very appreciative that I didn't have to make the 25 minute trip back up to her place for the coupons! I look forward to having her as my new primary Nurse Practitioner, HIGHLY RECOMMEND!!!!!

Dr Grandfield and his great staff are wonderful. I got a very quick appointment and zero waiting…read moretime. Dr Grandfield resolved my issues quickly and was very knowledgeable about next steps. Please make an appointment! You'll be so happy!

The medical care seemed through and professional, no complaints with that…read more I take issue with the Dr telling me "The ladies will give you some lotion to use..." The ladies then sold me some lotion. They told me this is only available in a Dr's office" The large dispenser of lotion was $30. Shame on me for not checking Google before I agreed to purchase. I can get the same item from Prime for $19.99 with free shipping.

Got me in super fast even as a new patient! All of the staff seemed very nice, helpful & very…read moreknowledgeable. A caring doctor with a great personality.

Amazing people. Dr was friendly. Very helpful insightful. Loved my Star Wars shirt. Very friendly…read morestaff. Can't wait to go back soon