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    Physical Therapy Solutions

    5.0 (2 reviews)
    Open 9:00 am - 6:00 pm

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    Ask the Community - Physical Therapy Solutions

    Lakeshore Bone & Joint Institute

    Lakeshore Bone & Joint Institute

    2.1(23 reviews)
    5.2 mi

    I had Dr. Brian Damitz for my ankle surgery in December 2024. After a 4 1/2 hrs surgery. He never…read morecame to talk to my husband. 3 months after my surgery. He told me to not wear my walking boot, just a regular shoe. We'll 1 hour later in a regular shoe. Took it off and stood up on it. And my ankle popped, MRI showed several tears. I went to him to see what he was going to do. He said everything was fine. Its just a little hiccup that just put you back a month. He said to me, he wrote a note to my therapist while I was in his room. Starting that he talked to my therapist about my new orders, what to do for my ankle. When I got to therapy. My therapist never received or talked to him at all about my new care plan. I WILL NEVER GO BACK TO HIM. HE RUINED MY ANKLE. ITS WORSE NOW THEN BEFORE MY SURGERY. NOT A GOOD CHOICE IF YOU NEED SURGERY.

    Lakeshore Bone & Joint prioritizes profit over patient care. The prior authorization staff failed…read moreto submit a second authorization request for an MRI (insurance denied the first one because I had not done physical therapy, and the doctor submitted a new authorization request afterwards), called the day before the procedure, told me insurance denied it, and said I would need to either self-pay or reschedule. I called my insurance, and they told me the second authorization request was never submitted. Bet! The doctor's assistant went to bat for me, and once the paperwork was submitted it was approved. Meanwhile, the prior authorization manager LIED and said she personally asked the doctor to do a peer review with insurance and hit it approved for me. The doctor and the insurance company both said that didn't happen, and peer reviews only occur if they are appealing a denial, Their intake paperwork states that patients are responsible for obtaining all prior authorizations, never mind that we lack the resources to submit paperwork to do so, the chief operating officer dismissively told me it doesn't really mean that, but apparently it does. Patient beware!

    South Bend Orthopaedics - Mom before surgery

    South Bend Orthopaedics

    2.2(53 reviews)
    45.5 mi

    I cannot say enough about my wonderful experience with Dr. Sam Fuller. I met Dr. Fuller last fall…read moreafter he was highly recommended by a friend. He is very knowledgeable and listens carefully to what his patients are wanting. I knew he was the Dr. I wanted for my "Mommy Make Over", no question about it. I felt very comfortable and knew I was in the best hands. Any time I needed to contact him for a question- he was always a text, email, or phone call away. I never had to play phone tag with the office because he ensures that his patients can get ahold of him directly- no matter the day or time! I'm a RN and I have never met a Dr. who contacts his postoperative patients on a weekend to check in on them. All of his staff from the office, to the surgery center, were informative and friendly. When I say he is a "Jack of All Trades" I'm not kidding. He does it all! Board-certified plastic surgery, reconstructive surgery, and orthopedics- just to name a few! If you are looking for a wonderful and knowledgeable surgeon, that you can trust, I will always recommend Dr. Fuller.

    I was referred to a physician at SBO with high praise for his skill. I have tried to call for days…read moreand can't get the admin team with SBO to answer the phone. Every day I call I get a message saying that there are 15 or more people on hold ahead of me. No option to leave a message, no option to message with someone, and the on-line appointment tool is difficult and doesn't offer free-form to enter the real reason for the visit or the real type of insurance. I have lost connection in the appointment tool three times and am giving up and going with another ortho practice that actually cares enough about the patient to have a good admin staff. I am sure that the physicians are good so it is very unfortunate. My time is important and communication is important to me. Wonder how many other people are doing the same. This might have been a higher rating if I could actually have gotten in to see the doctor.

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    Physical Therapy Solutions - physicaltherapy - Updated August 2026

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