The girls in the front office are very offputting and unprofessional. they don't really seem to…read morecare about the patients . I haven't had any issues with the care I've received from the doctors, most of my issues come from having to deal with the administrative people with scheduling appointments and getting information. It's unfair that i've been trying to schedule an appointment now for over a week without any success thus far.

Dr Tom was great!!! Very through and cared about how you felt and explained everything he suggested…read moreto help my pain.

If you have a sports injury, this is the place to go in our community to get back to one hundred…read morepercent! Flexible hours and convenient location with plenty of parking, the staff tries to push you to restore your flexibility and strength. Located inside the HF Racket Club, the trainers help transition you to the health club work out facility to continue your recovery. Great office staff!

Dr. Conroy was knowledgeable, effective, kind and generous. I made steady progress under his care,…read moreand left with new habits that will keep me tip-top shape going forward. Dr. Conroy modified a couple of my other exercise routines, even though they weren't related to the body part I was there for. He was warm-hearted and encouraging. Highly recommend!

Excellent Family Care Physician!!! A few will be unhappy with the wait time to see the doctor…read more However, if you want a physician who spends the appropriate amount of time to discuss your medical concerns, knows what he is talking about, and not there to prescribe a drug, but cares, Dr. Ward is an excellent choice.

I was new to the area and found Dr. Michael Ward's office, Komprehensive Primary Care, through my…read moreinsurance provider. A general practitioner and a sports medicine specialist - two things that were important to me when finding a new doctor. The office was conveniently located, had great office hours (open two Saturdays a month), and squeezed me in when I had an injury, but no previously scheduled appointment. Sounds like a great practice, right? On my first visit appointments were running two hours behind. The reception staff did nothing to notify me of the delay. So I sat in the waiting room for over an hour. Then I was moved to an exam room where I sat for another 45-minutes waiting for Dr. Ward. He was very engaging, great attitude, asked lots of important questions I think doctors should ask new patients. I got a full physical, blood workup, etc, something that my previous general practice doctor hadn't done in almost 10 years! I was asked for a urine sample - I was instructed to use the washroom, and "Just leave the container on the counter." Not terrible, except when I walked into the restroom there were at least five other containers of urine on the counter. Ewww! One would hope that specimens would be collected in a timely manner when left in a common area like the patient washroom - that can't be sanitary! Anyways, I let the wait time slide, chalking it up to a very nice doctor trying to squeeze in all the patients that needed to see him into one day of office hours. I informed Dr. Ward that I was there for vaccinations I needed for travel in January. He said they did not have these vaccines on hand, but they would order them and I could come back in two weeks to get my first round of shots. Fast forward two weeks later. I injure myself and wind up at Dr. Ward's office with a bad muscle sprain. I again waited almost two hours before getting to see Dr. Ward. He was thorough, sent me for X-rays, and I was out the door with prescriptions, specific instructions, stretching exercises to help me recover (which the receptionist forgot on the copier - I had to drive back to get them). Again, great doctor, but awful time management and attention to detail by staff - things a patient doesn't want to deal with especially when in a lot of pain. I ask the receptionist and nurse during check out if my vaccines arrived. Nope. I call back two weeks later. Still no sign of my vaccines. I called later in the week, no one returned my message. I walked in last week during business hours, now six weeks after my initial visit, still no vaccines. The nurse said, "Well, you know you can go to Wal-Mart or Walgreens and get these right?" I said, "My insurance will not cover vaccinations through Wal-Mart or Walgreens. The out-of-pocket cost is over $200 per round of shots, and I need three rounds of shots. That's why I came here, and keep following up with your office. $10 copay versus $600 out-of-pocket." The nurse promised to call the distributor first thing Monday (yesterday) and find out what's going on with the vaccines they supposedly ordered six weeks ago, and she would give me a call. I asked if she would like me to write down my contact information, she said "Well, you've been on my call back list forever now, so I have your information (!!!!). If the distributor doesn't know what's going on with the delivery of the vaccines we can refer you to another doctor's office that has the vaccines." Um... couldn't we have done that four weeks ago when the vaccines weren't delivered? I called today (Tuesday) and asked to speak with a nurse. Sophia, the receptionist, told me that all nurses were with patients at the moment, could she help me with anything? When I said I was following up about the vaccine situation she said "Has a nurse called you back yet?" I said, "No, that's why I am calling." Sophia says "Well she hasn't called you back because she hasn't heard anything." Wow... rude. So the window of time for getting vaccines before I travel is closing. Looks like I'll have better luck finding a new doctor than getting the vaccines I requested through Komprehensive Primary Care six weeks ago.

Dr. is fine, staff is criminally unresponsive. My wife has been calling to get post-op pain meds…read morerefilled for days, more than 15 calls, and no one in the office will respond, answer, or send a refill. Absolutely horrendous experience with the staff, he needs more people, or competent ones. Three weeks later, and the staff continues to ignore calls, not bother sending refills on medication, and not return calls - even when dozens of messages are left. This has been a master class in how to not treat a patient. If you want to communicate with your doctor's office, this is not a good choice.

Dr. Aribindi and his staff were just wonderful. He explained everything and let me make the final…read moredecision about my hip joint replacement. The surgery was just as he explained. I was admitted to the hospital in the morning, had the surgery and went home in the afternoon, the same day. My recovery was just as he described. All in all it was a great experience. I highly recommend Dr. Aribindi

I was having pain in my upper calf and made an appointment to see Dr.Hall. He examined and ex Ray…read moremy leg and put my mind at ease. He reassured me that all was well and gave me a follow up appointment. Prompt and professional is all I can say. My wait was not long and my problem were promptly diagnosed!!

From the owner: Keystone Orthopedics, located in Hazel Crest, IL, has been providing quality patient care since…read more1989. For over 25 years, we have diagnosed and provided treatment for a multitude of orthopedic conditions. Our practice takes pride in promptly responding to your needs while working around your schedule. We offer onsite X-ray and physical therapy to provide more efficient and effective means of managing your individual care. Keystone Orthopedics specializes in: Carpel Tunnel Achilles tendon repair Joint replacement Knee, shoulder, hip & podiatry surgery Pain management Fractures Arthroscopy Sports medicine Here at Keystone Orthopedics, we believe that surgical intervention should be a last resort. Due to our enlistment of a variety of noninvasive techniques, only about 6% of our patients require operative treatment. Our main priority is to keep you in top physical health by utilizing preventative measure

He took amazing care of my foot when I broke my big toe. He explained everything and allowed me to…read moreask as many questions as I needed!!

Service was fine and Dr, was pleasant but handling money matters is an entirely different story. I…read morewas encouraged to get inserts for my child's shoes and was told my insurance would cover it. I expressed that I did not want to spend money on inserts if not necessary but again was told that my insurance would cover it. The inserts were ordered and no one bothered to call me to let me know that insurance would not cover and to ask my permission to order anyway. I was never informed until I received a $430 bill. Upon inquiry, I was told that the Dr. had discounted $250 so the $430 would stand. This was my first visit and my last. I cannot recommend this facility. I've never written a poor review before but I am beside myself with this hefty bill and the lack of communication.

Dr. Malak is great. I've been going to him since 2016. He is very knowledgeable and has helped me…read moretremendously. I have limped in at times and when I leave him I'm always in better shape. He's given me advice on exercises, stretches and general knowledge regarding my specific issues. I have even ordered two sets of orthotics from him. The Pain Management clinic is a lifesaver for me and has definitely helps me manage my pain!

Over the course of years when one problem or another would arise (about once to three times a…read moreyear), I'd see Dr. Nour Malak. He always quickly identified the problem, proceeded to do body work, and prescribed exercises. He was great. We moved three years ago to Oakland, California to be near grandkids. It's been a great change, but for missing some old friends and Nour's gifted touch.

Receptionist is just plain rude as hell! Called for info for my children's doctors records (who's…read moreretired) and she just kept rudely repeating who's office it was. She finally told me to "call Ingalls." Duh! Needless to say, I hung up.

I had Dr Hameeddudin until she retired. She was wonderful and her office staff was wonderful until…read moreIngalls took over her practice. Now I have Dr Hasanat. Never there on Mondays. The office staff doesn't care about patient needs. The doctor spends more time looking at her computer and typing than she does facing me and the one time I had to see another Dr, he asked me questions that, if he had been listening to me when I explained what was going on, he wouldn't have needed to ask. I'm disgusted with primary care associates and am trying to find a new PCP.