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    Ati's Jewelers

    3.2 (22 reviews)
    Ultra High-EndJewelry
    Closed 10:00 am - 5:30 pm

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    8 years ago

    Lack of customer service and I found prices to be cheaper at many other places. Not a good experience at all will never be back

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    Review Highlights - Ati's Jewelers

    Inserted the new battery and could not get the back of the watch to snap back into place no matter how many times I tried.

    Mentioned in 2 reviews

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    Brighton - Clinton Township

    Brighton - Clinton Township

    4.0(5 reviews)
    1.2 mi
    $$

    I'm not really a big jewelry girl. I never even wore a wedding ring. I have a few basic pieces but…read morethat's it. I realize though that accessories can make or break an out fit. I have 500 pairs of shoes so why not jewelry? Because I'm very hard on it. I usually lose one earring. My necklaces break. I have never owned a jewelry box so that may be part of the issue. In fact, I literally just got my ears pierced last year. Haha. I actually got them pierced because I had lost some weight and bought a new outfit and wanted to look my best for him for a special occasion. It required just a pop of color. I wanted to wear earrings! So I got them pierced. Right after, I started looking for the perfect jewelry to add that pop of color and I decided to go into Brighton since I got my ears pierced at Partridge Creek. I walked in and was immediately greeted. The staff is super helpful. You can tell they love their job! I told her what I was looking for and both women immediately started hunting. They came up with a beautiful earring and necklace set. I wish I had gotten the bracelet too. It's really great quality. The necklace is actually heavy! I'm really bad at looking at prices when I shop so I was in for a bit of a surprise when they told me the total. This place is definitely not for the frugal. I was having some money issues at the time and swallowed hard and paid it because I was embarrassed. I figured I would go home and if I had buyer's remorse, I would return them. But I didn't. I kept the items and they have had a lot of use! But as I said,. Very hard on my jewelry. I broke one of the earrings. I was so sad. I went on line and tried to find a replacement set, but they don't make them anymore. I decided to go back to the store and see if maybe they had any left hidden somewhere. I was disappointed to find out they didn't. But then, as I was talking to them, they told me that they back their items and I could bring the earrings back in and they would send it back to the factory for repair. If they couldn't repair it, they would replace it. I was so happy! It took 6 weeks and I ended up getting a new set of earrings for free. This is good customer service and this will bring me back for all my jewelry needs. This makes the cost well worth it!

    Woman running the register is very rude. I think she is the manager. The sales ladies are friendly…read moreand nice but this person should not be in this line of work.

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    Brighton - Clinton Township
    Brighton - Clinton Township
    Brighton - Clinton Township - They have many  sets. These are my favs!

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    They have many sets. These are my favs!

    Ati's Jewelers - jewelry - Updated July 2026

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