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    Howard's Fine Jewelry

    3.7 (17 reviews)
    InexpensiveJewelry, Watches
    Closed • 10:00 am - 6:00 pm

    Howard's Fine Jewelry Photos

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    Diamond engagement ring
    Tara R.

    I do not trust anyone else except for Sako, owner of Howard's Fine Jewelry. He has changed countless watch batteries, done appraisals in jewelry for my mom and I, fixed jewelry and I sold many items to my fiancé for gifts for me. Ask for Vicky! She is SO helpful and knowledgeable about jewelry as well as so incredibly friendly! My fiancé bought my engagement diamond and Sako created the engagement band. It's stunning! He is also custom making my wedding band. This jewelry store is in a plaza, but don't let that fool you; highest quality stones, diamonds and staff. So thankful to have a trusted jeweler in Sterling Heights!

    Ban is absolutely amazing. She goes above and beyond to make sure that you are happy and satisfied with your purchase. Very friendly and knowledgeable customer service. She has been helping my family through the years from engagement rings, wedding bands, gifts to personalized jewelry. She always offers a great advice. Thank you so much for your help

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    5 months ago

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    3 years ago

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    1 year ago

    Business owner information

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    Sako G.

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    Review Highlights - Howard's Fine Jewelry

    “Went back a couple months later and worked with Ban again to have some emerald studs set into a Huggies type earring with diamonds.”

    Mentioned in 4 reviews

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    Tapper's Diamonds & Fine Jewelry

    Tapper's Diamonds & Fine Jewelry

    4.2(88 reviews)
    8.0 mi
    •$$
    Family-owned & operated
    48 years in business

    I have always been impressed with the Tappers store at Somerset mall. The store is so shiny and…read morebright and the staff is very welcoming. My husband and I are in our mid 80's and we walk the mall every day and stop to chat with the staff. There is one Security Person (Mark) I don't know his last name, but he went way above and beyond his official capacity. I had fallen a week ago and was walking on a cane. He saw me sitting on the bench waiting for my husband to get the car and pick me up. He took a minute from his job to help me to the car and be sure I was buckled in. We were parked right outside the center court entrance. That act of kindness meant so much to me and I will never to be able to thank him enough. Tappers is extremely fortunate to have security personnel like Mark.

    I believe I was racially and economically profiled at Rolex Boutique Tapper's Detroit. I was…read morestopped at the door and discouraged from entering a nearly empty boutique, while shortly afterward I watched other customers walk in without receiving the same treatment. I don't make that accusation casually. I was visiting Michigan and spending the day with a family I had invited to dinner and to take their children to the LEGO Store. They were humble people and dressed modestly. I am Mexican-American and, because I was traveling, I was dressed comfortably and casually. As we walked through the mall, I noticed the Rolex boutique. I own several Rolex watches and routinely stop in boutiques to see what they have. I pointed toward the store, told the family I wanted to go inside, and walked toward the entrance with them directly behind me. The two security guards at the entrance were professional and courteous. They treated me like any other customer. Then a gentleman behind the counter saw us. He looked at me. He looked at the family behind me. Then he rushed toward the entrance and physically positioned himself in the doorway to stop me. "I'm so sorry, sir, you cannot enter. We don't have enough associates to assist you. We are really busy." Really? I could see inside the store. There appeared to be TWO customers browsing. I could also see associates who appeared to have nothing to do. The family behind me immediately understood the message. They stopped approaching and backed away. I didn't. I smiled and asked, "No problem. How long should I wait?" "At least 30 minutes. You may want to visit other stores." I told him I was perfectly comfortable waiting right there. And then something remarkable happened: the supposed 30-minute wait suddenly vanished. After speaking with me for another moment, his position changed to: "Okay, you can come in." No wave of customers had left. No obvious staffing issue had suddenly been resolved. Somehow, within moments, the 30-minute barrier disappeared. Once I was inside, a young Black man entered. I watched the same employee's reaction and perceived an obvious hesitation. Given what had just happened to me, the question hanging in my mind was impossible to ignore: Why wasn't he stopped too? Shortly afterward, a white man entered. No confrontation. No warning about being understaffed. No "30-minute wait." He appeared to be given free access to the boutique. By then, the contradiction was impossible for me to overlook. I cannot tell anyone what was inside this employee's mind. But I can absolutely describe his conduct and how it affected me. Based on what I personally experienced and observed, I believe I was profiled based on my race, my appearance, the people accompanying me, and what this employee apparently perceived our economic status to be. And here's the irony: I am already a Rolex customer. I own multiple Rolex pieces. Once inside, with the entire experience already soured, I nevertheless tried to make conversation and asked about an entry-level Rolex I was considering purchasing as a gift. I was told to go to Tudor. That was enough for me. What angered me most wasn't being underestimated personally. It was watching the family I was with physically retreat from that doorway because they immediately felt that they did not belong there. I had invited them and their children out for an enjoyable evening, and in a matter of seconds, someone managed to make them feel unwelcome in a store simply because we wanted to walk inside and look at watches. Luxury is not a license to decide who looks wealthy enough to enter your store. A Rolex boutique should understand that better than almost anyone. Your customers do not owe you designer clothing, a particular skin color, or visible evidence of their bank balance before being treated with dignity. I walked toward that door as an existing Rolex owner. I walked away questioning whether I ever want to purchase another one. Rolex Boutique Tapper's Detroit should be embarrassed by this experience.

    Photos
    Tapper's Diamonds & Fine Jewelry - New Store Front

    New Store Front

    Tapper's Diamonds & Fine Jewelry - Rolex Presidential

    Rolex Presidential

    Tapper's Diamonds & Fine Jewelry - Oval diamond engagement rings

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    Oval diamond engagement rings

    Metals In Time - Exterior

    Metals In Time

    3.9(46 reviews)
    7.2 mi•Downtown Royal Oak
    •$$$

    Botched Watch Repair & Terrible Customer Service: TL/DR find…read morea different store if you are looking to have your watch repaired. In April I dropped my watch off here for repairs; the watch was running slow and the crown needed replacing. I was told that it would be ready in 3-4 weeks, which would allow me to retrieve my watch before I move out-of-state in June. However, the repair took longer than expected due to parts sourcing. While this was an understandable delay, I was not informed of any delays or repair updates; I had to continuously text and call the store asking for an ETA for the watch to be repaired. When I finally received the watch in July (two months after I had been told it would be ready), the watch was in a worse state than when I had dropped it off: the chronometer is offset by 2-3 seconds, the lower hand has fallen off of the face, and the self-winding mechanism is making scratching noises inside that watch that were not previously present. As I now live in Tennessee I contacted the store to ask for a refund: they refused without seeing the product (which I am unable to hand deliver and do not feel comfortable mailing them due to their poor customer service and botched previous repair) and told me "you have a warranty for this". For context, I've had this watch repaired multiple times over the years due to damage received while deployed or on exercise with the Marines; this is hands down the worst experience I've had with a repair shop.

    Trashiest place in royal oak. Horrible staff. Owner is a pompous fool. Purchased a ring and had it…read moresized. It broke 3x. Each time being repaired at their facility. Owner suggested that if you buy a car on sale, as I bought the ring on sale, the warranty doesn't transfer. I was confused, does he associate his store with a used car lot? Went to three local jewelers to see if they would buy the ring. Two refused and said it was poor quality. Third bought it for a loss from what I originally paid.

    Photos
    Metals In Time - Offset chronometer

    Offset chronometer

    Metals In Time - Detached lowed hand

    Detached lowed hand

    Metals In Time

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    Howard's Fine Jewelry - jewelry - Updated September 2026

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