Dr. Goodwin and his staff take dentistry and customer care to a higher level. I came to meet…read morehim through a recommendation and have come to bless the day I made my first appointment. He has become my hero. Fairly new to Atlanta, I hadn't located a dentist I trusted and my dental situation had reached a "flashing red light" crisis. I live near downtown and started my search for a dentist there. WOW! What a disappointment. A year later and three unhappy experiences and no progress. WELL... ALL my dental issues and mounting stress did a 180 with Dr. Ken Goodwin. His knowledge, experience, planning and genuine empathy for his patients' needs has put me a few months from a big new smile. His office is on Old Alabama Road in Roswell just a turn off 400. You too will thank the day.

I would give them 10 stars if I could! First time there, and I went to refill a filling that fell…read moreout. I didn't want to go to a corporate dentist because they seem to have the poorest reviews in this area. If you are looking for gentle and kind care, this is the place. They are all about making sure you feel comfortable and are not in any pain. They take their time and double and triple check their work. The dentist has a wonderful disposition. The staff were equally as pleasant. What a perfect experience. As an unexpected bonus....the cost was actually a bit less than anticipated. Thanks Dr. Goodwin and Team:)

Let me preface this review by saying that some of the staff at this place were great…read more However, the office manager is incompetent and lacks customer service skills: 1 - they could not get a hold of my insurance's pre-authorization department. I called them myself and was able to get someone in less than 5 minutes. It was literally one of the prompts when you call. 2 - I requested them to fill out my medical leave paperwork for my job. It took them 3 weeks to complete the form. The form is only one page long. It should not have taken that long. 3 - I made several attempts to get my final bill and a copy of my records, but to no avail. It has been 7 months now and no contact. Other issues I experienced: Wait times are atrocious & they have no respect for your time. When it came time for my final consultation what should have been a hour appointment ended up being a three hour appointment. And the worse part is that - I did not even get to voice my concerns or ask questions, as the doctor somehow disappeared and never came back! Even so after all the communications and all the long appointment times to this office, my original medical issue was not resolved. Very disappointing! I suggest you take your business elsewhere. This place does not care for you at all!!

The staff at Peachtree Dunwoody Oral and Facial Surgery were very professional and attentive to my…read moreevery need. They were very pleasant to deal with as well as being very efficient. They really made my experience much more tolerable than I had anticipated.

I would give Dr. Patel six stars if that rating was available. He and his staff calmed me down,…read morequickly and professionally completed the extraction and sent me home. They followed up for a few days to ensure I was ok. The practice gets my highest recommendation.

Dr. Jay Patel is simply the best. I've lived in many states and cities and have experienced…read moredentists and oral surgeons in every state. My mouth is filled with veneers, they look great but don't last forever. When a veneer has to be removed and replaced, Dr. Patel is the only oral surgeon I would use in America. He is that good, kind, patient, empathetic. Renee Henry

Great office staff and Dr Attia is very kind!…read more I went to see him twice and both times I would recommend!!

I have been avoiding getting my wisdom teeth pulled for years, out of fear and nervousness of the…read moreentire process. Doctor Attia and his staff are an outstanding team. From the consultation to the day of the procedure, the entire process was painless. The team eased all my anxiety and made me feel so safe!! Before I knew it I was done. I didn't even realize I had fallen asleep and it felt like minutes later I was awake and done. Dr Attia is very good at what he does. Honest, conservative and very knowledgeable. Not to mention he was very kind and patient with me as I asked all of my stupid questions and changed my mind 50 times. The staff are not only incredibly friendly and comforting but Kim took so much time to help make sure my insurance would cover the procedure and was still supportive when I chose to only do one procedure instead of all. Thank you ! Definitely recommend coming here to get any and all oral surgeries.

I See many glowing reviews for Brunner Bio Health Dentisty. Perhaps he has changed his practices…read moresince he performed services for me under EAST COBB ORAL SURGERY (which he changed to Bio Health part way through providing an implant for me. The Problem occurred when I was told I would be responsible for all charges not paid by my insurance. Dr. Brunner accepted my Met Life Insurance, which has a contractual fee schedule for services provided. After Dr. Brunner became aware of this he change the practice name to Bruner Bio Health... I assume this was to get out of the contracts with Fee Schedule Insurance companies so he could charge his much higher standard fees. Only after my meeting with him did he agree to accept my insurance fee schedule and did complete the implant procedure at the fee schedule prices.

Dr. Brunner and his office staff are very professional and knowledgeable. They made the experience…read morepleasant and I knew what to expect the whole time. I appreciate that they were able to squeeze me in the same day. I will definitely use their services again in the future if needed.

I highly recommend Dr Cho from Oral Surgery of West Cobb! He's so knowledgeable & patient & he's…read moregentle on everything he does.. I wouldn't have gone to anyone else because he's genuinely a great doctor! I am in my healing stages after 2 molar extractions, 2 implants & 2 bone grafts.. also Michael was his assistant he was awesome as well very gentle & patient with me because I'm a big baby when it comes to pain! The whole team there is amazing! Thank you

My daughter had to get all 4 of her wisdom teeth out, the Dr. and his staff was excellent!! No…read moreproblems no issues. Her Daddy and I were very nervous because she had to get put to sleep, and again she was perfect! Thank you so much! Will definitely recommend.

Patient beware the same thing doesn't happen to you that happened to my husband and I. I would not…read morerecommend patronizing this business. Their billing and insurance claim procedures are very misleading. Leading up to the day of my procedure, I was never informed what the procedure would cost. On the day of, I provided my insurance information to the receptionist who told me, "I was covered and to have a seat in the waiting room." She would later deny having told me this, but if she did not say this to me, my next logical question would have been how much is this costing me today? Instead, they waited until after the procedure was done and I was recovering from anesthesia to hand my wife a bill for $7000.00 to extract one tooth and told her that it had to be paid in full today. They would then submit my claim to my insurance company and I was responsible for following up. To no surprise, my insurance barely covered 10% of the cost. I was very surprised by this bill and certainly not prepared to pay it that morning. My wife had to scramble to find the money from various sources as I was still in the recovery area. This is not how health care service should be transacted. I should have been informed of the cost and the insurance claim process prior to my procedure. Then I could have made an informed decision regarding my finances and my health care. I believe they were not up front with the cost because it would have deterred me from getting the procedure that day or I would have at least shopped around for more affordable options. Buyer beware of this unscrupulous practice by some providers to trick you into getting expensive services and leaving the customer to deal with their insurance provider.

I had a tooth extracted at this practice today and can say if I ever need another tooth extracted…read moreagain (hopefully not), this is where I'll be coming. My appointment was set for 1:30, but I was asked to come in an hour early to fill out paperwork and get any X-rays needed. I was met with the sweetest front office representative who made the check in process quick, while answering all my questions. It's not often you checkin for surgery and get someone warm to discuss your insurance. After fifteen minutes of paperwork I was back in the procedure room. Dr. Loetscher began with a consult, just going over my dental history and then explained exactly what he would be doing with photos and diagrams. It's surgery and yet I wasn't a bit nervous because of how thoroughly he explained everything. He noticed I needed my wisdom teeth out as well and offered to do that for me so I could get everything done in one swoop. Extremely kind knowing he probably could have had me schedule that for another time so he could go home since it was the end of the day, yet he fit me in. Right after he placed my IV himself and I was drifting off for the surgery to begin. After an hour, my driver received a call saying I was out of surgery. So quick! I waited about ten minutes for my tooth to be made and then they put it right in. No waiting six months with a giant hole. I look like myself, just now with probably the strongest tooth I'll ever have and a wee bit swollen. They sent me home with concise aftercare instructions and plenty of gauze to keep my wisdom teeth extraction site happy. I cannot say I've ever been to a medical office that's been as clean, efficient, and well run with the best nurses. Everyone was so kind and patient knowing this is something that can be daunting. Truthfully, I'm excited for my post-op check up next week because of how nice everyone was. Best dental/surgical experience I've ever had. I'll be recommending everyone to this office: family, friends and strangers. Do yourself and your teeth a favor and check out Dr. Loetscher. You will not regret it.

Amazing practice! You are welcomed the minute you step through the door. Everyone is so kind and…read moreprofessional.

I have had several procedures done by Dr. Pausa over the years. His work has been consistently…read moreexcellent. He has been an oral surgeon for decades, and that experience demonstrates itself in the quality of the work that he does. He and his staff are extremely professional and understanding of the natural anxiety that accompanies any type of oral surgery. I have had a number of procedures done by Dr. Pausa and turned out perfectly. I believe that is why most Dentists in the Atlanta area recommend Dr. Pausa for oral surgery procedures. If you need oral surgery, reach out to Dr. Pausa and his team. You will be so thankful that you did. Procedures,done by Dr. Pausa , his team,and his methodology makes for an essentially painless experience. I cannot recommend Dr. Pausa highly enough. He will get your diagnosis correct in the beginning and perform the highest quality work.

The front office and practice management staff are disorganized and unprofessional. After making…read morepreliminary arrangements for my procedure I was told my doctor left on maternity leave. I didn't find that out until I called the corporate office. The whole experience was a comedy of incompetence. The Roswell office is a mess. I went to another practice for my procedure. Avoid this place.

Uncaring and unprofessional !!! Do not go to Dr. Conley. I had my wisdom tooth removed while…read morepregnant, and no one told me I wouldn't be fully numbed. During the procedure, I felt sharp pain and one of her staff said, "that's not necessary" when I reacted. When I told Dr. Conley how upsetting it was, she showed no care or concern and only defended her staff. There was zero empathy or accountability. I would never recommend this office -- especially if you're pregnant or expect to be treated with compassion.

I just had my first appointment today. Starting with Jeanette, then Sherry and the doctor [ sorry I…read moredidn't get the other technicians names ] but everyone was amazing being very thorough in their explanation of what was to take place. I'm actually looking forward to my next visit in July ...never thought I would say that about going to see a dentist!

Great dentist, great work, great people. Very happy after multiple visits. Thanks Dr. Alvarez.read more