This was the worst experience I have ever had in an ER. The staff was completely detached, even…read moregoing as far as making dismissive facial expressions when people who were visibly in pain or clearly injured came in. The receptionist's attitude was extremely discomforting, to say the least. They took five and a half hours to assess a pregnant woman who was experiencing pelvic pain and bleeding. This is absolutely unacceptable. This should be a veterinary clinic, not a hospital -- the care provided here is nonexistent.

I went to the emergency room sick and in pain. I was admitted. Dr. Hanna L. Hirpo, MD is angel…read moreamongst demons. She managed to have a heart while being efficient. She deserves 5 stars. Susan in registration deserves 5 stars for going above and beyond to correct my records. The nurses are efficient but have no heart or compassion. Provider Alsadek Sultan has no heart, focused on efficiency and providing the least amount of medical treatment necessary. The hospital has a palliative care group that doesn't have a clue how to manage pain. ONE plan does NOT fit all. Zero stars for palliative care. Jada the nurse is efficient, period. Where is the heart? EFFICIENCY, not people, is the goal at this hospital. I was discharged the same way I went in...sick and in pain. Zero stars. The imaging department that treated me deserve 5 stars.​