This Home 2 Suite, was a very refreshing stay. The hotel offered complimentary parking, the entire…read morehotel was very well kept and the staff was very friendly. The complimentary buffet breakfast, was also really good and got the job done. They offered tons of different options such as an egg station, waffles, cereals, different proteins and baked goods. The room we chose had a kitchenette with a full living room and separate bedroom. I will definitely return to this location in the future. There's also a pool and patio with a fire-pit.

5 stars, not because it is luxury but because it is a very well oiled machine!! Check in -…read moreflawless. Room- clean, comfortable, and very well appointed! Everything you need in that kitchenette! Pool- awesome and again, super clean! Breakfast- yummy!!! Little spinach pastry and chicken and sausage plus all the regular stuff. Great coffee. Excellent staff! The housekeepers never stop! They were cleaning constantly and it smelled so fresh. Super safe area. Great parking. Convenient location! Could not recommend more highly!

Hotel was continently located in Roswell. Desk clerk was efficient and did a good job…read more We supposedly received an upgrade. My spouse is a diamond member. At least that is what the email said. No idea what that meant. The room did not feel like an upgrade. Our room over looked the flat roof of the building. So the upgrade had nothing to do with views Our bathroom was small. The toilet was directly in front of the door and there was no room with the door open to walk to the shower. It was tight in there. My last observation has to do with the bed. There was a corn chip under the top sheet. The sheets smelled clean. The room was very clean too. Weird. They let you go in the restaurant and get coffee in the morning. Even to go. That was great. We don't really trust the room coffee makers are cleaned. Would stay here again.

My family was in town a few weeks ago from California for a wedding and we really enjoyed our stay…read moreat The Doubletree. The staff at the hotel was great but we want to really thank the night manager Dwayne. My husband couldn't stop singing Dwyane's praises when he handled a situation that arose. His professionalism and concern were above and beyond. People like Dwayne are what make your stay memorable, and we want to thank him.

We arrived around 2 a.m. after a long drive and discovered that the AC unit in our room made an…read moreextremely loud noise throughout the night, making it difficult to sleep. We mentioned the issue at checkout and were disappointed that no adjustment, credit, or other resolution was offered. The staff was polite, but the lack of response to a legitimate room issue left us dissatisfied with our stay. This will be the last time we stay at any best western hotels.

Came here for a conference being held. The room appeared clean and the staff were friendly. Venue…read morehad a fair amount of space with easy parking. It certainly did the job based on what I was there for!

This is a beautiful and well appointed hotel in the heart of Alpharetta, GA. The area is very…read morevibrant. There are interesting music venues, restaurants, and shops. Our first evening, we enjoyed a light meal and drinks at "The Bar at Hamilton". My wife enjoyed Charred Broccolini and a Blood & Bloom cocktail. I love Caesar salads and their Kale Caesar was outstanding. Also, Dillion (Bartender Extraordinaire) introduced me to Saldo Zinfandel, which reminded me of Zin tastings in Lodi and northern Napa Valley. Kudos to the entire Hamilton staff for being so personally engaging and professional. Special thanks to Kimberly and Linda (front desk), Dillion (bartender), Housekeeping and the Valet Teams for making our stay so enjoyable!

We stayed at the Hamilton Hotel in downtown Alpharetta for a local staycation. We live in…read moreAlpharetta and chose the hotel for its proximity to home, downtown location, and walkability. The property itself is beautiful, and check-in was smooth. The front desk representative who checked us in initially was friendly and professional. We were assigned Room 414, which initially seemed comfortable and well appointed. That all changed around 2:00 am, when a wall recessed alarm inside the room suddenly went off at a volume comparable to a fire alarm. It was loud, jarring, and immediately woke us up in a state of panic. We called the front desk immediately and were told this happens occasionally, there was no life safety concerns, and we did not need to vacate the property. The representative said she would reset the room by cutting and restoring power, which she noted sometimes resolved the issue. What was truly surprising (the alarm itself aside), was how familiar the representative was with the problem; this made it clear this wasn't the first time it had occurred. Unfortunately, the reset did not work. About 20 minutes later, after we had settled back into bed, the alarm went off again. When we called the front desk back, we were told our only options were for them to turn off the power to the room for the remainder of the night or move to another room for what would have only been a few remaining hours of sleep. Turning off the power wasn't an ideal option because my husband's medical sleep device requires continuous power, and after being jolted awake multiple times, relocating in the middle of the night felt like another unnecessary disruption. I understand that systems fail and unexpected mechanical issues can happen. However, because it was clear this was a known, recurring issue, it felt like a missed opportunity to address a maintenance problem before placing a guest in that room. Being repeatedly awakened by a blaring alarm is not a minor inconvenience, especially when is avoidable. As a Hilton Honors member who stays at Hilton properties frequently, I found this experience especially disappointing. The response felt reactive rather than proactive and did not mirror the level of service either one of us had come to expect from the Hilton brand (especially a Curio Collection property). The Hamilton is a beautiful hotel in a prime location, but a hotel stay ultimately comes down to comfort and rest. Unfortunately, that didn't happen here, hopefully this feedback helps prevent similar experiences for future guests.

This is a top notch Marriott property in a great location, right at the beginning of the Avalon…read moreshopping area. The whole hotel is spotless and has pretty much everything you could possibly want. There is a full bar in the lobby, along with an attached South City Kitchen restaurant. They even have their own Starbucks. If you are here for business or any special event, they have extensive conference room space for any occasion. You are within walking distance to tons of shops and restaurants. If you have any doubt about booking here, forget about it and book now. I really can't recommend this place enough.

Great hotel! Beautifully appointed, clean, really nice. Was here for a wedding and the food was…read morefantastic! They really did a fantastic job! Why only 3 stars?? The front desk and check in. Booked a king room as soon as the wedding invitation landed - maybe 2 months prior. Hotel sent a confirmation the week before saying the reservation had changed, but still showed the wedding party and a king room. At check in I'm told the block of rooms for the wedding are all rooms with 2 queen beds. I explained my reservation was a king confirmed by the hotel last week. She stopped talking and proceeds to check me in and hand me room keys. Disrespectful, empowered, and condescending. WTH?? Lifetime gold status Bonvoy member.

Nice place to stay, safe area, super friendly staff. Rooms was super comfortable and modern…read more Hallway smelled a bit weird but not a big issue lol Free breakfast was on the smallish side in terms of variety but it's a free hot breakfast, can't fault that

Nice and clean hotel in a good location, near dining and shopping. Friendly staff and very…read morehelpful. Nice gym facility with clean and current equipment but only open from 6am to 10 pm. Rooms are spacious and well appointed. Wifi is quick and desk space is comfortable, well lit and with plenty of outlets. I did notice in the evening that the walls between rooms are a bit thin as I could hear conversations next door. Breakfast was good but not expansive. Hot eggs and bacon, yogurt, fruit, cereal etc. nice clean lobby and eating area. Good budget friendly place to stay.

Room was very nice, bed was comfortable, over all a very comfortable experience. The bar area was…read morevery inviting and chill. All they need now Is a restaurant and it will make it even better than before.

We recently stayed at the Even Hotel in Alpharetta for several nights. It's conveniently located…read morenear Avalon, with plenty of restaurants and shopping just a few minutes away, making it a great home base if you're visiting the area. The first thing that stood out was the housekeeping staff. They were absolutely fantastic. They serviced our room every day, always made sure we had fresh towels, and paid attention to the little details. They were easily the best part of our stay. Everyone we interacted with was friendly as well. The beds were incredibly comfortable--I slept great every night. The shower was another highlight, with fantastic water pressure and two different showerheads that we both loved. If you're into fitness, one unique feature is that every room has its own exercise equipment, and the hotel also has an excellent gym. There's also a bar on-site if you'd like to grab a drink. As you walk into the lobby, there's infused water available, which is a really nice touch. Unfortunately, about 95% of the time there were no cups, and many times when we returned there wasn't anyone at the front desk to ask for one. The water looked refreshing, but it was usually unusable. Our first room had sticky carpet and floors--sticky enough that after walking around barefoot, the washcloth I used to wipe off my feet came away dirty. The mood lighting didn't work, and one of the bedside lamps had a burnt-out bulb. Because of the sticky floors, I requested a different room, and to the hotel's credit, the front desk moved us without any hassle. The second room was definitely cleaner, but after a couple of days we realized the carpet in that room was sticky too. The bathroom door also seemed to be slightly too large for the frame. It took both hands to force it closed and then practically wrestle it back open. The gym was excellent and one of the better hotel gyms I've seen. However, the first-floor women's restroom was out of service for our entire stay. So, if you're someone who drinks a lot of water during a workout, just know you'll have to head back to your room if nature calls. The ice machine on our floor was also broken more often than it worked, so we usually had to go to another floor for ice. One thing that concerned me was coming back around midnight or 1:00 a.m. several nights and finding nobody at the front desk. Sometimes the entrance doors were locked, sometimes they weren't, and with no staff visible, it didn't feel particularly secure. Also worth mentioning: there is no pool. If you're visiting Georgia in the summer, that's something you'll probably want to know before booking. The elevators were generally fine, but every now and then they seemed to take longer than they should have, leaving us waiting more than expected. The hotel does offer breakfast for purchase, but with Avalon just minutes away, you'll probably find better options there. And ladies, here's my public service announcement: if you're traveling with your significant other and would prefer not to conduct certain bathroom business in the same room they're sleeping in... you're out of luck. The only women's restroom outside the guest rooms--the one on the first floor--was out of service for our entire stay, so there was nowhere to make a discreet escape. Overall, there were definitely things we liked: the location, the comfortable beds, the excellent shower, the fitness amenities, the on-site bar, and especially the outstanding housekeeping staff. Unfortunately, the sticky floors in two different rooms, maintenance issues, lack of a pool, out-of-service restroom, inconsistent lobby staffing, and other small frustrations added up. We'd probably choose a different hotel next time, but if those issues were addressed, we'd happily give it another chance.

This hotel is a nice modern hotel, that is the best thing about this property. I have been a…read moretitanium member and the management of this hotel is absolutely non-existent. First, I had 2 rooms for my family. One of the rooms the door/lock would not work, ok, it happens. Second, there was no conditioner in either room and the hotel was out of conditioner, how does this even happen? Third, breakfast was burnt to a crisp and inedible. Fourth, and the most damning the internet didn't work. When I asked the front desk I was told maintenance fixes this but they are not here. This means I couldn't even do work, my kids could not use their gaming systems and you couldn't even wash clothes. The front desk was no help, but it was not their fault. Oh, and the TVs are old and you can't hookup gaming systems, fire sticks, chrome casts or any HDMI cable. Dear owners, how about a refund. I read your reviews on your website and when someone complains you ignore them or give excuses. You spent money on a nice place and your staff can't manage a 2 car funeral (and we are here for a funeral).

Very nice and always quite clean! Spacious rooms are so great! Front desk staff are always very…read morefriendly and welcoming. My only complaint is that the breakfast is quite subpar compared to what hotel breakfasts usually are, but maybe they were just having an off day.

We had a lovely stay here. We arrived around 1:30 a.m. and Christian at the front desk was able to…read morehelp us. He was friendly and figured out how to get us into a room despite the late hour. Breakfast was wonderful as always - the waffles here are our favorite. They also have a decent selection of vegan/vegetarian items on their menu. However you'll want to order early because they sometimes sell out. All the employees are very nice and helpful. Overall great experience, we'd stay here if we came through Atlanta again. Would love if they updated their pillows though :)

Our stay was disappointing, to say the least. Our room smelled strongly of marijuana, making it an…read moreunpleasant experience. When we brought this to the front desk's attention, we were told we would not receive a refund if we checked out due to the discounted rate we had received. Our family chose to check out anyway and find another hotel. Aloft's lobbies and common areas are welcoming and well designed, which makes it even more disappointing that the guest rooms are so lackluster. I will never stay at an Aloft property again.

First, allow me to say the staff was extremely friendly and the lobby was neat & tidy. That's…read moredefinitely a good start. Customer service..... no complaints. However, as soon as my husband and I walked into our room; it had a pungent aroma of mildew. Not good! As I looked around, I noticed mildew around the bathroom sink and rust all around the bathroom lighting. (Signs of water damage?) As we left our room, we noticed a dehumidifier plugged in the hallway. I'm sure if this issue was addressed and corrected; they would definitely deserve a 4 star rating. Hopefully, no visitors will suffer from inhaling these toxins.

Comfort Inn 5793 Roswell Rd NE, Sandy Springs, Ga. I have…read morenever stayed in Hotel so disgusting when my husband and myself stepped off elevevator on 3rd floor the hallway reaked of stale cigarette smoke, weed and very nauseating strong perfume smell , next issue the door to the room had severe damage see photos , walls had looked to be feces on one wall area another area snot , Balcony no lock or security feature on door at all , in room had spots every where, and Elevator has not had Fire Inspection since December 2021 big violation. Hotel advertised as Smoke Free as well toilet ran so much I finally cut the water supply off it was so loud and annoying, hair dryer was broke and when asked for another one none availiable. Stay away from this place if I had not had to be somewhere else with couple hours I would have left right then. Will never stay at this place again