An amazing place to hang out while waiting for your double decker bus tour to begin. They have a…read moresmall cafe to get drinks, and snacks for the ride. There is a public restroom which is convenient before and after the tour. It's air conditioned and has comfortable seating along with brochures and magazines about Austin. I would recommend this place.

When friends and family come to visit, I send them here (or I sometimes accompany them)…read more You can get anything here, from gifts and souvenirs to maps and coffee (they have a cafe). Tours are booked in and out of the center as well. A good idea if you only have limited time in Austin and want to see as much as possible. It's truly a welcoming place and a great representation of our city. I also like that there is a large room with comfy seating to rest your weary feet after a day of sightseeing, or to prep for your day of exploration. I can't say enough nice things about this place. It's clean and modern. The staff are so incredibly knowledgeable about everything related to Austin. Super friendly too.

Needed a Jump start and they where there to help, much faster and cost efficient than AAA or my…read moreinsurance. Driver was helping, smart and polite. Recommended taxi cab in Austin.

Needed a ride asap to work. They came by quick at a great price! Keep it up guys! Will call againread more

We had an early morning flight from SAT and we cannot rely on Uber as we had 5 people, 7 suitcases…read moreand it's near impossible to get an Uber at 2:30am - let alone an XL so we went with this company. Yes it's not cheap and airport parking or Ubers are cheaper but boy it was worth it for the ease and taking stress out of the trip. The driver arrived exactly on time in a nice large Suburban that was clean and cool unlike some ratty Ubers. He helped us with our cases and dropped us curbside. Then he tracked our flight for the return - and was there curbside when we landed at midnight, again ready to help with a lovely AC vehicle after that Texas heat and waters if we needed them. It is worth paying for the ease and peace of mind if you cannot rely on Uber at odd hours

I have used this service in the past, but when I sent my sister a link so she could book a ride…read morefrom the Austin airport when she arrives, they quoted her a rate of $106 for basically a 20 minute/15 mile ride. Checked with Uber airport pre-booking and it was $37!!! (on a special, they said regular rate was $46). Same time, same day. When did this shuttle get so crazy high in price? I used to like it, but my business is lost for sure now.

Great service deserve 7 stars, the owner is very nice…read more The limo so clean On time Responsible and a lot more

Perfect driving experience. I felt like a VIP because of this company's responsiveness,…read moreprofessionalism, and safety. I would gladly recommend Adam for all your transportation and tour needs.

I recently reserved a vehicle for an event in downtown Austin. Adam was very responsive to…read moreinquiries about the reservation. The service was awesome. Adam was very punctual and professional. A great experience for my bride and I - would highly recommend using this company. Easily the best driver service we have had in Austin.

Awesome birthday party provided by Pronto Rides!!!!!!!! The experience was perfect with seamless,…read moreservice delivery. All staff were courteous and professional. Administrative staff went above and beyond to assist with payment requirements. Pricing, scheduling and service provision was excellent! Thank you Pronto Rides for an awesome Birthday party to the wineries.

My last ride was a disaster. An airport pick up with my 8 year old son where the driver was over an…read morehour late. I was repeatedly lied to by multiple people when I called the service. I was told that the driver was "at the airport", "he's arriving now", "I just spoke with the driver and he is turning into the airport now" and none of these statements were true. Then I wasn't reimbursed for my ride, I was credited $40 for my NEXT ride. By the way r hat $40 discount would make the ride cost the same as a Lyft SUV pick up.

Came on time. Fast and efficient delivery to the airport. Helpful. Courteous. Easy to access info.read more

Fahed was excellent! Nice clean car. He helped me get groceries to the door and if we need…read moreservice to airport we will be calling him!'

The owner, Rico's friend, recommended this company to me, so I was looking forward to a great night…read moreout. I texted them, paid my $100 deposit, and was set for my gathering. Fast forward to the night of my event, June 28, Rico assigned Desirey Simpson to me as a driver. All appeared to go well. I paid my final invoice, and we are ready to ride out. The night was going well, but I started getting notifications of unauthorized charges to my card. But I'm dumbfounded because I physically have my card. But in the light of not ruining the trip, we carried on. The following day, I started trying to dig into this mysterious $160 charge. I got the company, etc. While sitting and having brunch, I get hit with another charge: $100 from the same establishment. So now I'm losing it. Early that day, we got a call that my sister had passed away, and with these unauthorized charges, I am now being forced to freeze my account to figure this out, all while having to depend on family and friends who traveled to town for my event to now pay for things on my behalf. After calling the establishment, it was determined that Rico's driver fraudulently used my card. I contacted Rico, who had a very nonchalant attitude. Once I mentioned getting the authority involved, he told me the gaming company would return my money, but I never mentioned the gaming company. So, that leads me to believe he was involved, especially since I paid through the link he provided. I never gave either my card. I requested the money be returned, and he tried to send it back to me as an overpayment. I refused because it was not an overpayment but theft. I left town because of my sister's passing on July 1 and upon my return, July 16,, due to not having access to my account, I had a vacate notice on my door. I had to spend 2.5 hours in the bank clearing this up and another 2 hours with my leasing company. Once I brought my attention back to this matter, I realized that Rico never applied my deposit and overcharged me. I texted him this, and he said I was correct, but he never returned my money. At that point, I created an invoice and requested a full refund of $540, a $100 overpayment, and the $260 stolen. He refused and stated he would give me $370. He totally did not care about the inconvenience and hardship caused by his staff. I have screenshots of all stated here, and I just warn all to be aware and cautious!

The most unprofessional things happened dealing with this company. First when we stopped off to the…read morestore my sister was left inside and the driver drove off we had to turn back around and get her after she told the driver she was going in the store then...The A/c in the party bus wasn't work good at all everyone was sweating ND hot ND we cut down our places to go due to no one wanting to be on the bus because it was hot Also I received a call from his Girlfriend the next day letting me know that she is his girlfriend and basically he was over there spreading lies so we had to get somethings cleared although he do have a WIFE. So yeah it's safe to say I won't be dealing with this so call professional service ever again.

If I could give negative stars I would. The cab arrived 25 minutes late. I had the driver ask me…read morefor directions multiple times (I am from metro-Chicago!). I was in a Yellow cab 20 minutes earlier in error but, since I had called this driver, I waited. The driver was apologetic for being late but cabs are dime a dozen so next time I will use someone else.

"Eagle Cab" is a SCAM and the owner intimidates and stalks you to your door when you disagree with…read morehis invalid charges. I had to call the cops. Upon getting in the cab, I repeatedly asked him to turn on the meter and was ignored. Then I told him that I would only pay LESS than $10 for the three miles I asked him to drive me. When we arrived at my home, I thought I was being generous in giving $10 cash (He said his credit card machine is broken, surprise) He told me I need to give him an additional $15! I sat in his van debating with him for 5 minutes in front of my house. He backed up the van twice threatening me in a raised voice that "He is not afraid of a problem". I told him that without a meter reading or pre-written price list, $10 was all that he could get out me, and I got out of the van. He exited the van using profanity, following me to the gate, trying to grab me and block my path, and when I finally got inside my door, he was lurking behind it. He stayed until the police made him leave.