The staff here is outstanding! They do try but there are many shortages and person issues…read more Christine is exceptional as she has always reached out to guests to help. Shelly, Lindsey, Kelsey are wonderful. I will stay here again if that allow me!

On this long road trip we had stayed at three different types of Marriott properties and this night…read moremakes it four. We have stayed at Springhill Suites on occasion. This one was located not far off of I-80/90 so that was a plus and the price for a weekday was good. The property was in very good shape and appeared to be somewhat newer. Our room was nice though a couple minor repairs were noted to the front desk upon our departure. The suites in this case are not much different than some Fairfield Inn suites we have stayed in but are no where near the full amenities you get in a Residence Inn suite. The free breakfast was just OK - perhaps a bit less than the other Marriott properties that offer a breakfast. Overall a satisfying stay.

If you are looking for a nice place to take the train, the New Buffalo train stop is wonderful. The…read morestop is easy to find, there is plenty of parking, and the area is safe so you won't have to worry about leaving your car for the weekend. If your train is running late or you arrive early, the beach on Lake Michigan is within 5 minutes walking distance. So you can park your car at the train stop and walk down to the beach. There are some nice restaurants and stores to go to as well.

After a long day of travel, I checked into the hotel and went to my room... the door to my room…read morewasn't shut completely and I entered to the overwhelming stench of feces. I looked and someone took a huge grumpy in the room. I turned around and went back to the front desk... And here's why it's a two star review... I let them know what I saw and smelled. There was a manager there (I assumed, he never introduced himself) who asked what room it was so I told him and that was it... he went on with what he was doing... no apology... no what can we do to make it up to you... just give me a different room (not a king room like I booked)... It could have been handled with a little more empathy. It was feces, after all... There were some pluses like the evening reception options were pretty good (meatballs and garlic bread one night). The free beer is also a good thing after a long day. Breakfast was good but there was a lot of empty space in the breakfast area where food options are. No fresh fruit or granola bars for grab and go. I ended up with yogurt and biscuits and the most watery sausage gravy ever! At least it wasn't feces... The pillows were bad... they needed doubled up like most hotels. Man, if hotels only knew how much their reviews would be better with better pillows! I'm not just poo-pooing on the pillows (pun intended) for the sake of piling on, they were not good. Out of 8 pillows in my room, not one was "firm" enough. Finally, the icing on the cake was the coffee lids. They didn't stay on the cups so my cup of coffee for my drive in the morning was tossed! Get lids that match the cups? I typically love the Staybridge Brand, but this one just didn't cut it. I'd find another hotel if I came back to the area. I would hope the others have their S#!+ together... and out of my room!

Pest control. The morning after I checked in, I found a roach on the counter. Reported it to the…read moredesk, he apologized and said he would give me some points. OK whatever. It's just one roach, right? I had to buy giant Ziploc bags and put all of our items in them, to avoid bringing roaches home, and stored everything in our car. The third morning, I found about 100 baby roaches on the counter in the microwave in the bathroom in my soap holder, they were everywhere. It was horrifying. That morning, I went to the desk and reported the infestation issue. In light of the new situation, where it was an infestation, as opposed to one roach, I was assured I would have a full refund within 48 hours. The refund never happened, and when I called, I was told that they will only be putting points in my account.. I was told that after I left, the room was sprayed, and now the roaches are gone. I don't know how that helps me, but I definitely do not recommend this hotel! I have stayed at many Staybridge, and this one is not Staybridge quality.

Stayed here during the 08-09 Notre Dame football season. The owner was very friendly and…read moreaccommodating; he was willing to let us check out a little later than expected since we were all slow moving due to some massive hangovers. The house is within a 5 or 10 minute walk of a few local neighborhood bars. It's easy to find the stadium from this location as well since it's fairly close to main thoroughfares. The house, while a little older, is clean and well kept. It has a large yard and decently sized porch that are great for spending time. I'd recommend this place to any football fan who wants a place to stay somewhere that's more comfortable than a cramped, overpriced hotel. You definitely get your money's worth.

The Indiana Toll Road Travel Plaza was the first pit stop that we made during our drive from…read moreChicago to Cleveland. It was one of the many stops through Indiana that we made during this leg of our road trip. It still looks new or newly renovated. It's spacious inside with lots of tables and seating by the fast food stations. The bathrooms were clean and made for a lot of people. The Welcome Center also had good info for travelers and tourists.

A clean, safe travel stop with multiple food options. Clean bathrooms and a 7-11. There is lots of…read moreparking, and it is pet-friendly

Rooms were nice spacious, had breakfast buffet, had adjourning room with son…read more But we both had Shower/tub combo, which could Not or very Difficult time raising lever to have shower. Front desk knows of problem, first day of stay only able trickle from shower second day lever wiuld not operate at all. No Shower!

The woman at the front desk HEATHER seemed to have a problem with assisting African American…read moreguests. She blatantly lied about offering military discounts to veterans however there were other Caucasian guests checked in under the same discounts. Her excuse was that he had a "special circumstance" well WOW! Just wow! Dakota however was very respectful and helpful and It's unfortunate that he has to work with such a racist person. Wearing a cross around her neck is crazy I'm wondering if it's the same ones they like to burn in yards!

I am very impressed with the aesthetically designed rest stop and welcome center we have for…read moreMichigan. I always smile when coming into Michigan and see the lighthouse that I must stop. The facility is clean, there is a ton of information about Michigan and things to do while in the area, plus information on what to watch out in wildlife like ticks. They have vending machines, dog walking area, picnic area and large parking lot. It's a nice stop to recharge before you get back on the road.

This welcome center certainly made me feel welcomed. The interior was spacious and…read moreclimate-controlled, and the bathrooms were clean, functional, and large capacity so there were no lines despite the parking lot having a lot of cars. While the brochure area wasn't open, it looked like there is a lot of informational material avaliable. The grounds surrounding the center are well maintained. There's a dog run, a playground, and even a lighthouse with information for an introduction to Michigan. 5/5 I would stop here to stretch my legs and avail myself of the facilities.

Pleasant 1 night, last-minute, weekend stay…read more The room was clean, the kids enjoyed the pool, and the hotel wasn't busy. Breakfast was decent for a free breakfast, but the real gem is that they had gluten-free options. I was so impressed I took a picture to show my gluten-free roommate. There was construction on the road outside when we visited, which made turning left slightly difficult, but not too bad. The front desk service was wonderful and helped with the few things we asked for. Overall, would stay again. Good quality for the price.

Staff was friendly from the front desk to the folks that clean the rooms. Breakfast was excellent…read morewith a good selection of hot and cold items. Biscuits for biscuits and gravy tasted home made. Plenty of hot and cold drinks as well. Room was nice and the bed was comfortable. The only problem we experienced was the water in the shower was less than lukewarm warm. I found myself shivering when I got done. I mentioned it to the front desk and ask if any other patrons had reported the same problem. The response was no they had not. They said they would check while we were gone for the day but same problem the next morning - lukewarm water was the best you could get out of the shower.