Always pretty much clean they are trying to keep the homeless out oh , in a very important fact , the bathrooms are ninety nine percent of the time plane read more

This is one reason Atlantic City is so desolate and lacking revenue. This terminal is full of panhandlers, homeless, you can't get in the doors without fighting your way through them. It has good signage and the restrooms are always filthy yet there is always someone there with a cleaning cart. The cleaner is friendly but obviously does not know how to clean. The security guard is always facing away from the door, where their job is to stop non ticketed people from entering. The movement director on the bus area does a great job of keeping things moving and bus departures on time. If you are going to get on a bas that does not have bathrooms the New Jersey Transit bus stations should have clean safe bathrooms! I couldn't hold my breath long enough to take a photo of the restroom. The cleaning person, everyone one of them are nice people but there is no oversight or management. read more

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Can not use bathroom s in terminal. Drivers are mostly all really nice and helpful . read more

I was here for transferring the bus to the hotel Bus run every hour if you miss you have to wait another hour. Staff was nice but this place seem to mix between waiting for transfer and ppl just stick there forever. read more

Atlantic City Bus Terminal - Public Transportation Near Me - Atlantic City, New Jersey

This station NEEDS to be shutdown or MORE security is needed. It's NOT safe at all. Especially, if u are not from rough parts of towns. The officers were walkin through here and there but for NOTHING at all. They couldn't do nothing if they thought about it. And seem to be a waste of my tax dollars. So many dope heads in the area (inside and outside). Especially, in the bathroom space. They walk into the restrooms just to get high and share products. OMG, just disgusting. Was shock to see someone in front of the mirror getting high as soon as u walk in the bathroom. The Bathrooms are VERY filthy. The black woman attendant at the booth (Wednesday past) had a nasty attitude for no reason at all. Answered the questions as if she really didn't care to but should have stayed home for the day. The NJTransit bus driver going back to NYC was amazing. Very professional, kind and polite to all customers on the bus. Unlike the driver leaving N.Y.C. Monday was a little Asshole. I say ONLY take the bus to Atlantic City Terminal if u have no other way of traveling there. Next time I will have to rent a car. PLEASE: TRAVEL SAFE when visiting this station. read more

Riding the Cape May bus to Atlantic city was the best ride I ever had. The Driver I'd say was pleasant and experienced Marvin badge # 47671 was so curious with putting baggage in storage for young girls going back home to school to saying a great morning hello to all the passengers getting on and a found farewell to those getting off he went over and beyond to nahe people feel comfortable doing so as well as his skill driving a NJ Transit bus. Kudos to you for making the ride to Atlanta city a pleasure to ride. This guy deserves so much more for what he's done along the way. Great Job finding him NJTransit!!! We need more like him as he paves the way to better customer relations...5 stars read more

Staff were super helpful and kind!!! Definitely would recommend this if you are trying to get to New York or other shore towns.

Very small dingy looking bus terminal. Definitely wouldn't want to get stuck alone waiting on a bus here. Make sure you pre buy and print your tickets online because 2 out of the 3 ticket machines were not working when I visited the terminal. read more

worst transit center ever! the communication is horrendous! honestly there is no communication. the don't tell you if your bus is late and you won't know until it gets to the center. they don't tell you a bus is canceled until after the scheduled time has passed. read more

There are certainly worse terminals in the US, but this review isn't about them, it's about Atlantic City. As the main transportation hub for all things bus like, there is no doubt this traffic laden spot is sketchy. Dodgy as it may be, it is still the place where all will eventually land when traveling by bus. So be prepared upon arrival. If at all possible, avoid arriving at night and solo. There are always characters at places like this, whether they're giving you the stink eye or looking to push or ask for stuff (whatever it may be), it's best to avoid it entirely. Traveling here alone is never the last resort by any stretch, but if one can come here by day, then that sure as hell beats coming here at night. Greyhounds and the like will likely run one $35-40 round trip to NYC. The fares will vary if the buses are beyond the cheapest nearby city, which in this case is Philadelphia. Though sometimes bus fares are available straight at the terminal at a premium, try to save money and book a deal online. Like any public restroom destination, the facilities are expectedly nasty. Customer service isn't terribly friendly, one might have to resort to self service machines for any purchasing that needs to be done. The terminal is known to close for inclement weather, so be aware of the forecast before travel. Coming here will likely be the cheapest option over limos, personal cars (gas + tolls), and flights, but knowing all of the above ahead of time will save a lot of headache. read more

Let's start by saying we are in AC therefore I wasn't expecting anything fancy. I got here on a late weekday evening to catch the Greyhound to NY. I had purchased my ticket in advance online and the check in was super easy. The terminal is a bit grimy but I wasn't expecting much since AC is ghetto. All of the ghetto people were taking NJ transit buses which was great. The greyhound bus arrived late (about 10mins) and then we were off to NYC. Now let's talk about the bus, it was super comfy and the best part each seat has its own outlet for your electronic devise. I usually drive to AC but it's great to know there are other options. read more

Becareful of Race soldiers and the homeless... Soldiers ask for tickets every two hours. ALSO BE PREPARED FOR CONFRONTATION IF YOU HAVE DIGITAL TICKETS... Might as well have a do not enter. How about just close the lobby only. Have it open. To purchase tickets.... Saddd read more

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I approached the ticket booth to purchased some tickets the attendant was on his celular i have to say hello a couple of times to get his attention even if obviously can see me...very rude and disrespectful hoerible customer service... read more

They have no hooks on the ladies bathroom stall doors. Who is the moron who designed this? Do women not have handbags in their world? Also, that bathroom was NASTY. I was not about to put contact lenses in using that one. Defintely not the nicest terminal I've been in but I was only passing through briefly; I think it would suck if you had to hang out here for a long time period & I say this having been in other terminals on the Greyhound bus route. read more

Today, just a few minutes ago, I was buying tickets from Atlantic City to New York. It was line of 7-8 people and one cashier. Very rude, unpleasant lady, with attitude! She refused to sell tickets, sent whole line to the automatic machine. So, now formed line near machine and nobody near her window. I was right nearby her window, when she did that... And I end up to be the last in the line to automatic machine.... We wanted to purchase from her, because very seldom traveling by busses and not familiar with that service. Usually we traveling by car or plane. Also, when we got here from New-York we got special tags for our suitcases for safety reason. We asked her about, she told, she doesn't have it. Might, it's true. I just hope, nothing will happen to my language. 08/08/2020, time: 11:04. Please, check, who was working during this time. This classier, totally cant do her job... Finally, she sold tickets to us, but, with rolling eyes ... Seemed, she was doing a favor to us, but not her job! I fell very upset. Service is sucks! Updating: I arrived to New-York. But was ok... My language was not stolen, thanks God. With that service, I would not be wonder if will not find my suitcase. BUT, the place for suitcases was soooo dirty, seems they cleaned it 10 years ago... My suitcase was super dirty. Whoever is reading this, please, avoid traveling by bus service, if you want feel safe and clean.. And keep in mind, Atlantic City has awful service almost everywhere, except restaurants and some Casinos. Some are very bad as well! :( read more

The Atlantic City bus terminal is gross, although an upgrade from where it used to be a decade ago. If you take the shuttle from NYC to Atlantic City on Greyhound, be sure to ask the driver specifically if the bus is going to stop at the terminal. Do not trust that just because the schedule says it will stop, that the driver will want to stop. If the driver does not stop, you are basically screwed and end up at a flippin' casino and have to walk to the terminal with baggage because your ride (who is your mother) does not have a cell phone and is waiting at said terminal for you. But I digress. The bathrooms here used to have the "metal mirrors." I'm assuming that the person/people who used to be in charge feared broken mirror glass might be used in fierce bathroom combat. Although I try not to use the bathroom, I think that the upgrade included a move to glass mirrors, which shows an increased level of trust, which is nice. read more

If there was a marking for negative stars then I definitely would've given it. No clear delineation of lines for buses so older people get bullied by younger people to skip lines and get on buses before them. Greyhound specifically doesn't take charge of their bus lines. The bus to NY is loud and full of pushy people. Horrible! read more

If you are traveling from Philly to AC, the preferred method is the train. It costs $8 to switch to PATCO, or $10 to go all the way into PHL-station (Amtrak), instead of $16.50+ by bus. However, the bus comes far more frequently, like every half hour on Saturdays. Whereas the train is about once in 90 minutes. And the bus goes between downtown to Philly and downtown AC instead of to 30th street station and AC convention center, both of which require more steps to get to. If you "miss your train" you can switch to a #551 bus to phila or #554 to Lindenwold. The train tickets are cross honored. Here is a strong suggestion. Use the train primarily, but let the bus be a supplement to your schedule if needed. Ultimately, this bus terminal exceeds the convenience of some other transit hubs. They even have posted schedules and video screen departure boards on the NJT side... and ticket machines for both NJTransit and Greyhound. And there's a fairly clean bathroom and water fountain. If only all bus stations could provide such helpful amenities! But the train is still the best way to make this trip. read more

I am really not use to taking the bus here from this station. I usually catch the casino bus from Port Authority that is just too and from location. I was in a car coming here this time so a one way trip back to NY was the way to go. It is an okay terminal, I found my gate pretty fast to get a GreyHound bus back to New York at 5pm. I prefer the other casino buses but would take this again. It was $27.50 one way ticket back to NY in a Monday. read more

I've never had an issue here, it's not that nice but what do you expect it's a public bus terminal not a hotel. Transit police through out the place which in my opinion is good and they are very helpful and friendly. In my opinion the people complaining about the transit police are probably the ones doing things they shouldn't be. read more

This was my first time traveling by bus from Atlantic City to NYC. The bus terminal waiting area is what you would expect at any bus station; vending machines, seating, TV to check for scheduling, and self service kiosks. NJ transit buses on the right side upon entry and Greyhound buses on the left side. There is also food for sale towards the lefthand side of the station but I didn't get a chance to check it out. Here is why this review is rated two stars. My bus was supposed to board at 12:55PM and depart at 1:10PM. While waiting at our gate, I noticed that there wasn't much space to separate each line so everyone looks like they're waiting in one long line instead of one line for each gate. We eventually found our gate and was hoping to see the bus pull up to the gate soon. 12:55PM and there is no bus. 1:10PM and still no bus. Eventually around 2:20 the bus arrives. I understand there might be some traffic which may delay the schedules for the bus but an announcement to let us know ahead of time would have been well appreciated instead of having everyone wonder when the bus was arriving. Inside, the bus itself looked like it was an older one. There were some water stains on the ceilings and the headrests of some seats indicating some leakage. The power outlets seemed fine but I was not able to connect to their wifi. The seating space was good especially for someone with longer legs. Overall, the bus gets you to and from your destination but don't expect much. read more

My friend and I (two women in their twenties) were stalked, attacked, and in fear of our lives here during broad daylight. NEVER COME HERE! This happened Saturday May 18th, 2019 at 7:30pm when it was sunny and busy. We we're riding Greyhound from AC to NYC. So my friend and I were on our way back to NYC from a day in Atlantic City. We noticed pretty quickly security was really light at the station. We bought our tickets at a machine in the front, but no one asked to see them/they weren't required until boarding bus and no cops were roaming around. That means anyone could go wait in the bus lines or wait in the terminals. Red flag number one. Then while walking out of terminal and toward the outdoor area/bus parking lot where everyone waits for the bus (open area easily entered Red flag number 2) my friend accidentally tripped in front of a very normal looking older gentleman and said sorry, he then proceeded to scream out she's beautiful and god bless in a deranged slurred manner. We book it out of there and continue to our bus where others are waiting (probably around 10-15 people in our line alone). Not 5 minutes later the man is rushing up to our group AND GRABS MY FRIENDS ARM still babbling to her. I push him off her that moment, put myself between them now I'm holding onto her, and I scream in his face that he was following us and that was not ok and that to leave us alone. Everyone just stared. No one helped. Cop cars across the parking lot. No one came to investigate. Men standing around chuckling at the scene. Crazy guy runs off a little but stays in the parking lot which freaks us out, we're shaking. I take my friend to two bus drivers who were just chatting at the other end and explain we need police. The woman tries to have us WALK PAST the crazy guy in order to get to the station, I refuse to go near him. She walks us instead across lot and we talk to trooper who says we either have to stay and miss our bus home to file a report (meaning we'd possibly be at this hell hole late at night-hell no). I tell him to protect us and just keep the guy away from us until we can board. Trooper finally agrees and escorts him away. TEN MINUTES later the guy is back only maybe a hundred feet away-he obviously was just shooed away and the min the trooper went back to his car the guy came back without any trouble. WE. ARE. TERRIFIED. I'm gearing up for any possibility (what if he had a gun, knife, or literally just came up and tried to hit us now angry for reporting him). We hid in the crowd and insist on being the first to board. We finally get on board and fortunately the guy didn't buy a ticket for our bus (god I can't imagine), I don't think he even had a ticket. He didn't look homeless, he didn't look drunk, he looked normal up until the moment he attacked us. I will never use Greyhound or come back to Atlantic City. Neither cares about traveler's safety and it shows in every flaw in their security. I HAVE NEVER IN MY LIFE FELT MORE HELPLESS. read more

This was the worst experience EVER! We tried buying tickets through the machines in the bus terminal. The machines only accept cash. The ATM in the bus station doesn't work so we couldn't buy our tickets. Luckily we could do it through the greyhound website. We still had to print our tickets at those stupid machines. When we finally had our tickets we ran outside for our bus. As soon as we came outside the bus driver started the bus, he looked at us and definitely saw us, he stopped the bus. But after 2 seconds decided to depart anyway while we were standing next to the bus. The bus was empty so he could have easily taken us. All he had to do was open the doors for us. Worst service ever I am never traveling with greyhound ever again what a pain! Greyhound should be ashamed for the way they treat their customers. I am beyond angry read more

Tony and the woman sitting next to him are by far the worst customer service representatives I've seen in a long time. We were scheduled to leave on bus 319 toward NYC at 2pm. We got there at 1:45 bought our tickets and we're ready to board. I asked him about the boarding time at around 1:50 and he said they were boarding in 10 minutes to listen for the announcement. Made sense so we sat there and waited. At 1:58pm I started getting anxious and I walked over to the board to get a closer look. No announcement had been made. Myself and like 5 other people that were also waiting on announcements saw the bus drive by and leave at exactly 2pm.We went to talk to Tony as surely that wasn't the right one as we never heard anything or saw anything indicating us to bored. He shrugged his shoulders In a "not my problem kind of way." Than we figured we take greyhound since there was one leaving in 15 minutes. Well we couldn't do that either because both the NJ customer service reps Tony and the customer call center were completely incompetent and couldn't issue a refund on $80 worth of tickets (remember when they were just $20?) we ended up getting a 4pm bus back to nyc. Luckily our smartphones were working and we made arrangements to our work schedules In where their incompetence wouldn't affect us. At one point he was smirking at the fact that we were filing a complaint over the phone to corporate. It goes to show where our world is going. Uneducated people providing terrible service at ridiculous prices and nothing to protect the customer. read more

No, no, no. As a individual who has never owned an automobile; as an individual who has ridden all his life on public transit; as an individual who has stood in line and sat on benches and slept on floors and huddled on concrete and been squeezed against walls and eaten meals from vending machines, I am here to tell you that the Atlantic City Bus Terminal is a fine, pleasant, even cheerful bus terminal. As nice as any I've seen anywhere on the eastern seaboard. The aisles are wide and the space is roomy and high-ceilinged (important because it means that glaring/harsh fluorescent lights are not beating right down on your retinas). The seats are curvy and comfy. There's nary a vagrant or bum. You can fall asleep in the seating here, its that comfortable--and you can fall asleep knowing you will not be messed with. I found the staff to be helpful and the snacks machines diverse; I found the water fountains and bathrooms clean and bright. And guess what? When you're tired of sitting inside you can go out and slouch right down on sun-baked, rain-washed concrete where the buses pull into their bays and its bright and sunny and open to the sky. Very summery! Its also very simply and logically laid out in terms of floorplan: you enter in the front and straight ahead of you--directly out the back--are the buses. You can see them, point to them. No winding hallways. Bottom line: this hub is not dark, gloomy, menacing, or disturbing like most bus stations are. Give props! read more

I came to the terminal at 9:45 going to New York. The bus departure time shows 10 but it's still not here. When I came to the terminal I was Alittle confused on where to go. I asked one of the guard he said just go to the counter in a rude way. He knows where all the busses departure. But he still wants me to go to the counter and ask them. You could be nice and say sorry I don't know you can ask in the counter. This place is horrible. Next time I will try to avoid coming by the bus. It's horrible. It's been 15 min now. And it's still here. They just made an announcement telling us to go to ballys and that the bus will departure at 11:10.. This is stupid. After making us wait 20 min in 50 degree weather they tell us to go to ballys. I'm so unsatisfied. read more

Greyhound is the worst bus company I've ever been to. Even worse than the ones from Brazil, because there they don't sell if they can't serve. The staff, besides being extremely rude, are completely clueless! regular tourists won't get any information until they find it themselves not getting onto a bus that is overbooked. If you have any other option, avoid greyhound by all means! It has no Respect for its customers. read more

Ughhhh. I waited an hour at the bus terminal to find out I had to go to ballys to get my bus.... then i get to ballys, they told me to go to ceasars... i waited 2 hrs at ceasers for a bus that winded up going to the bus terminal anyway..................... I am so annoyed read more

It was my first time visiting this bus terminal. There is a store inside where you can buy pizza, sandwiches and other food. I wasn't hungry so I did not end up getting anything. The bathroom was not dirty, but it didn't feel clean either. The waiting area smelled like the bathroom (and it was not a good smell). read more

Bus was scheduled to depart from AC for 7am and its 7:45 am and no bus AT the greyhound stop. People were still waiting for their 6:20 am bus so I think I really should not complain. This is beyond horrible n horrible. read more

I will never again take a bus from here. The facilities are dirty and the customer service is terrible. Have a ticket to NYC and there are no buses and tons of people waiting. No answers and no plan from Greyhound. read more

I live in AC and this terminal is excellent for getting out of town so people stop complainting and get a life.

Never coming to a.c. again rather pay 200 extra and go to Vegas then deal with this. The bus is literally never on time no one comes to tell you anything absolute worst read more

Place was surprisingly clean. Lot of shady characters standing outside.

Where do you or can you park to meet and pick people up from the bus.? Everything is marked "NO PARKING" & "DO NOT ENTER" this place sucks!

Vending machines weren't working, buses are first come first served even though you purchase a ticket for a certain time. Waited from 2 pm all the way to 5 pm to finally be on my way home to NY. Y'all need to do better and elaborate more on schedules. read more

Well, as bus terminals in the U.S.A. go (a very low bar...) I actually found this one to be somewhat decent. The people I dealt with at the Greyhound ticket counter were actually quite friendly and informative.. There is a digital board with the local New Jersey transit bus departure schedules for those who need to catch a local bus to connect to their final destination.. there is no restaurant in the bus depot but there are numerous snack machines and there is a Dunkin Donuts half a block away and a McDonalds next door.. The bathrooms are relatively clean by bus terminal standards, meaning that I witnessed that they are being cleaned on an apparently pseudo- regular basis and I didn't want to puke as soon as I walked in the door, so they are at least not super-disgusting like some bus/train/airport restrooms are. If you are taking Greyhound from NYC the bus likely will stop at a casino first then come here, but when I did that only one passenger was going to the bus station , everyone else to the casino. i was a little worried when the bus pulled into a casino because I needed to catch a local bus back to my neighborhood from the bus depot and didn't really want to walk to the bus stop from a casino at 4 AM in not-likely-to-be-nominated-safest-city-in-America A.C. Greyhound does not have a board saying which bus leaves from which gate in the terminal but they only have 3 gates for Greyhound as most of the buses going to/from this station are New Jersey transit and the gates themselves say which destination is served.. My impression is NJ Transit basically operates this station and Greyhound is sort of like a tenant organization.. some homeless looking types hanging out in the station, but not surprising given this is the city of broken dreams Atlantic City, which I think is also unlikely to be nominated "Palm Beach of the North" anytime this century. yeah, I can't see a reason for most people to take a bus to Philly from here when schedule permits you to take the NJ Transit train which is a generally more pleasant experience, but if schedule reasons like it being late at night cause you to need to take a bus you can take a bus to Philly or to Lindenwold, NJ where you can catch Patco into Philly .. read more

everything they said about greyhound bus to NYC . It's true. messed up line. bus is filled with passengers from the casinos so not everyone gets to board. read more

Outdated unkempted, rude people behind the counters! Both greyhound and nj transit! That's why I always get my tickets from self service machines! I complained to the companies of both nj and greyhound too many times to care because they won't do anything! Star troopers collect a paycheck for nothing! They don't write people up for smoking on the platform cause they do it to! Where is the discipline? Nj people eat right in front customers! Are you freakin kidding me? The lines for busses are awlful! Bathrooms are f quality! Smell terrible and have hobos in them all the time! And ranked high in customer service? By who? The rude people who staff them? The lazy state troopers let people out front of building do anything they want? Not even a quarter of a star!!! read more

yeah its dirty and all but thats not the problem, I dont expect much, im very open minded and usually give 4 or 5 star reviews so you know this place is bad when I give it a 1 star. 1. the problem with the bus terminal is the place is a human rights violation with so much control and cops everywhere like much of atlantic city is. the transit cops are the rudest and meanest people. sometimes they make you leave the bus terminal and its cold outside. especially the homeless gets harassed the most. 2. I left my bike in the bike area and all of a sudden they decide to post a random sign all bikes left will be discarded in 7 days so by the time I got back to atlantic city my bike along with about 40 other bikes are completely gone. only 8 bikes were there by the time I got back and mine was one of those that had its locked and bike removed. (will post pics of the sign) we pay so much money to NJ transit but they treat us like animals. 3. third transit cops dont do their job, im indian and I usually mind my own business but one day 2 black passengers were calling me racial slurs and I said something back to stand up for myself, that's when the one passenger got all mad and threat me and said "my husband will meet you in franklin ave" she changed seats 3 times and I barley said anything. and she was on the phone and took pictures of me. the bus driver who is a white female already took the side of the 2 black passengers because she knows them and she called transit cops on me and transit cops told me to leave bus but refused to even listen when I told them the lady threat me which is illegal and a crime. Funny part is, this same exact cop, a few days earlier asked "is this your bag" why would he single me out and ask a question like that? I would had no problem if he did it for safty reasons but by the incident that happened on the bus with this cop refusing to listen that I was threatned by someone, it clearly shows the cop is not worried about safety, he is there to harass. so transit cops have time to harass law abiding citizens but cant enforce laws and make sure passengers are safe? then let me ask why do we need transit cops in the first place if they dont enforce laws or care about the safety of passengers? by the way I have no problem with police, I am a law abiding citizen, its the transit cops that are the problem. i respect law enforcement, many are good ppl, ive shaked hands with them and thanked them for thier service but transit cops are not real police, they are thugs. only good thing I will say about transit is most of the bus drivers are friendly and awesome ppl besides this driver who called police on me. other then that lack of buses, transit cops, crime, and the bus terminal are all a problem. its new jersey so what can you expect, dirty and crime everywhere but this bad? and im not even exactarating. read more