Rude customer service. Woman who says just works there appa is "co owner". Doesn't let you finish…read moreyour laundry even though we did it BEFORE their "last load" call. Had to leave with wet clothes and go to another est to finish my laundry. Won't let you finish your laundry you paid for.

The building, washers, dryers are never clean. Alot of them usually small like cigarettes or cat…read morepee. I've been going for a couple years out of convenience, the old lady there never says hi until they got a bad review about not greeting people. She has completely ignored me and welcomed people coming in behind me. A company has been coming in the last two summers now, days at a time with a van filled of bedding and does not save any washers/ dryers for the locals.

I've never been here before and Lindsay was very helpful to navigate the choices and the machines…read more She's a great helper for everybody at TJ's laundry cleaning. Also, it was very economical for a large bundle of a week's worth of laundry

Had a dress jacket that I wore to a family gathering. In all the hugging someone left their bright…read morepink/red lipstick print on my jacket. T&J Dry Cleaner got it back to its newness. Highly recommend their service. Nice ladies working there. Thanks y'all!!

Clean and help on site to help you if you need assistance. Restrooms are clean. Great place.read more

All the machines work great. Staff is kind and extremely helpful. Machines are very easy to use…read morewith reloading cards

My three or perhaps 4 dry-cleaning / wash & shirt pressing experiences here have been fine, with…read morethe work done earlier than originally promised on the last two. Despite appearing somewhat understaffed and harried, everyone has been courteous and competent in meeting my limited needs. As of 9/4/2025, this is the LAST dry cleaners in the city of Jacksonville. The coin laundry side has been closed for some time but the dry cleaners remains open for limited days and hours and the building and business are for sale because "they can't find anyone to work". I'd guess the unspoken part is "for what we pay", but still . . . from a half-dozen dry cleaners in town to one, but they ARE OPEN.* *Other than on-base, Model Cleaners from Wallace apparently has store about 4 miles out of Jacksonville off 258 at 100 Fall Creek Drive. I've not seen it, but the address shows it's in the little 5 storefront building that also houses Patriot Blinds. The only other I know of, Squeaky Cleaners on Country Club Road, is not accepting new business as they are closing soon due to the owner's retirement.

Best cleaners in Jacksonville Light starch on my husbands…read morewhite shirt looked wonderful. Highly recommend

We were thankful to see that this location opened up. They are open Monday through Saturday, which…read moreis extremely helpful for those that can't get to the dry cleaners during the work week. The prices are affordable and they do really good work. We've gone in a few times to have dress clothes and military uniforms done and they've come out great! They're a bit tucked in, so it can be easy to miss them, but they're easy to get to and do share their parking with others on their strip. They work fairly quickly and you can request to have your clothes done by a certain time. Their location is very clean and organized. They have signs that explain their services, but the people that work here are very helpful and informative. I would highly recommend using them for your dry cleaning needs.

Absolute great experience! The employees are very nice and polite. They took my suit the same day I…read morecalled and had it done a day before expected. The cleaning is perfect and they even removed a small stain for no extra charge! Great people, great place!

Never use this place for any alterations or dry cleaning. It's only her working here, and she takes…read moreon too many orders to keep up with. My order was one month late and she's always changing hours. She is also never in the shop and leaves notes on the door to come back another time. She didn't bother to snip loose threads after tailoring, and the dry cleaning was mediocre. I never leave reviews, but the experience was so bad I felt inclined to help someone else avoid this place. How do you expect to get good reviews when you make false promises and not even be in your store during the hours YOU POSTED as open? Thats not how a business works. Don't waste your time or money like I did. (The door is locked in the photo and she wouldn't pick up the phone. It was my fifth visit before I finally got my clothes)

I have waited a long time to post this review as I seldom give a small business owner negative…read morefeedback. However, after much consideration I have decided it is warranted in this case. I enjoy wearing expensive clothing and am able to do so by buying pre-owned items which I could not afford if new. I am very selective in my purchases and know my body's dimensions in precise detail. During April I took several items of quality men's clothing to Christine for some simple alterations including the letting out of waistlines, the finishing of hems, and the replacement of buttons. Each item of clothing was accompanied by a handwritten block printed note requesting (as in "please...." ) the specific alteration that I desired, such as "please let out the waist to 36 inches". I would estimate that there were approximately ten items in total. She accepted my clothing and instructions and took my contact information. The first warning sign was that the receipt she issued me did not specify the number of items I was receipting to her, the work she was to perform, an itemized expense for each requested alteration, nor a total amount which would be due. She requested that I make a deposit and I was receptive to that as I am used to paying 100% up front for alterations. She specified a pickup date two weeks into the future in which I was fine with. I visited her shop approximately three weeks afterwards (intentionally allowing additional time for her completion) and no work had been performed. I was told to come back in a week. In approximately ten days I returned and again no work had been completed. I was told to return in a week. In a week I returned and you know what I was told. At about the 45 day mark I received a phone call that my order was complete and ready for pickup. I arrived her shop and the first problem was that she had difficulty locating all of my clothing. The next problem was she told me she had not performed several of the alterations I had requested as "those clothes are already the dimension you requested!" I ask you - based upon what I have shared so far in this review - do I impress you as someone precise and meticulous or does she? And finally, she proceeded to quote an astronomical total price for the work she had (not) done. At this point I was just happy to get my clothes back, pay her, and get out of her shop. In fact, I was so exasperated and in a hurry to leave that I failed to notice she had failed to credit me for my deposit against the final amount due. Engage Christine for alterations at your own peril. Some of her reviewers seem quite satisfied with her work. Are you feeling lucky?

Go-to place for your uniform alteration needs. Quick turnaround and I'm always very pleased with…read morethe results. Very friendly as well

I always have a great experience when I go to Kita's. She's super lovely and a fast worker. She did…read moremy wedding dress and it was amazing. Her prices are definitely a little up there because her work is good and she is fast!